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盛橡雪梨海德公園套房大飯店的評分

4 out of 5
盛橡雪梨海德公園套房大飯店
38 College Street, Darlinghurst, NSW

評論

7.4

不錯哦

10 分，有夠讚；2271 則評論中有 538 則" "
8 分，不錯哦；2271 則評論中有 846 則" "
6 分，一般般；2271 則評論中有 509 則" "
4 分，不太好；2271 則評論中有 272 則" "
2 分，很糟糕；2271 則評論中有 106 則" "

7.4/10

整潔度

7.8/10

員工素質

7.0/10

設施服務

6.4/10

住宿環境和硬體

6.0/10

環保程度

評論

8/10 不錯哦

Andrew

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location, quiet, and near city hall, train snd bus nearby
於 2019 年 8 月住了 4 晚
Oaks Hyde Park Plaza 於 2019年9月1日回覆
Dear Valued Guest, Thank you for taking the time to review your stay Oaks Hyde Park Plaza. Our hotel is known for its great location and we thrilled that you enjoyed your corporate stay in Sydney. We hope to welcome you back to Oaks Hyde Park Plaza again soon. Warm regards, Oaks Hyde Park Plaza team

8/10 不錯哦

Yuh Cherng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
The location is so good where close to Hyde park. When I walk out the plaza, a beautiful park just in front of u. What a good day!
於 2019 年 7 月住了 5 晚
Oaks Hyde Park Plaza 於 2019年9月1日回覆
Dear Valued Guest, Thank you for taking the time to review your stay Oaks Hyde Park Plaza. Our hotel is known for its great location and we thrilled that you enjoyed your stay in Sydney. We hope to welcome you back to Oaks Hyde Park Plaza again soon. Warm regards, Oaks Hyde Park Plaza team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 4 晚

8/10 不錯哦

Kam Mui

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Remarkabe vacation leave
A nice place for my family to enjoy our vacation leave.
於 2019 年 4 月住了 5 晚
Oask Hyde Park Plaza 於 2019年5月21日回覆
Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Kind Regards,

6/10 一般般

真實旅客

於 2019 年 4 月住了 3 晚
Front Office 於 2019年5月8日回覆
Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Kind Regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good location!
於 2019 年 2 月住了 2 晚
Asif 於 2019年3月8日回覆
Dear Valued Guest, Thank you for your post. It's great to know that you had such a pleasant experience whilst staying at Oaks Hyde Park Plaza and found the location of our property to be convenient for you. We are looking forward to welcoming you back to stay with us the next time you are in Sydney. Warm Regards, Oaks Hyde Park Plaza team

6/10 一般般

真實旅客

喜歡：設施服務
於 2019 年 2 月住了 7 晚
Asif 於 2019年4月6日回覆
Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon.

8/10 不錯哦

HUIFEN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 3 晚
Asif 於 2019年2月9日回覆
Dear Guest, Thank you for providing valued feedback. We look forward to seeing you again soon. Team@ Oaks Hyde Park Plaza

8/10 不錯哦

KA YAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 5 晚
Asif 於 2018年12月19日回覆
Dear Guest, We appreciate your valued feedback. We hope to see you again soon. Team@ Oaks Hyde Park Plaza

4/10 不太好

真實旅客

不喜歡：客房舒適度
樣樣都須要改善
首先我住的是apartment 4人入住 WiFi 每日只係得30分鐘 好難想像現今社會有酒店係咁 廁所沖涼地方得一塊玻璃隔住個廁所 普遍都會有牙刷個啲提供 佢係冇 可能或者環保問題 所以冇提供都能夠理解 唯一理想真係地點好近地點站
於 2018 年 9 月住了 5 晚
Asif 於 2018年9月29日回覆
Dear Guest, Thank you for taking time to review on your recent stay with Oaks Hyde Park Plaza. Your feedback is valuable to us and your comments have been passed onto the team. We look forward to welcoming you again in near future. Kind Regards, Oaks Hyde Park Plaza

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not my preference
Old and bad service
於 2018 年 7 月住了 4 晚
Asif A 於 2018年8月1日回覆
Dear Guest, Thank you for taking the time to review our property Oaks Hyde Park Plaza. We are currently undergoing renovations and hope to have all of our rooms renovated in the near future. We hope to welcome you back again in the near future. Kind regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Asif 於 2018年4月18日回覆
Dear Guest, Thank you for taking the time to review our property Oaks Hyde Park Plaza. We are pleased to read that you found everything to your satisfaction and we hope to welcome you back again soon. Kind regards,

10/10 有夠讚

YUAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置佳，交通方便，设施过于陈旧
酒店地理位置相当好，就在海德公园的东南角，步行3分钟就是博物馆站。悉尼的酒店大多有年头了，里面设施过于陈旧，床很软很舒服，配备的厨具一应俱全，需要自己购买作料。入住时正值圣诞，所以房间清洁不是每天的，只会放新毛巾。服务人员很耐心，有问题也及时回复。
於 2017 年 12 月住了 3 晚
Oaks Hyde Park Plaza 於 2018年2月15日回覆
Dear Valued Guest, We are delighted to read of your enjoyable stay at Oaks Hyde Park Plaza. Rest assured your feedback is very important to us. Your compliments will be shared the rest of team. As our staff take great pride in the comfort and service of our Oaks guests, your feedback will be well received. We look forward to greeting you at Oaks Hyde Plaza again soon.

8/10 不錯哦

ST，hk

喜歡：整潔度、員工素質和客房舒適度
close to where actions are
Walking distance to business and pleasure, room is basic and facilities minimal, but clean and cosy. Rate reasonable.
於 2017 年 8 月住了 4 晚

6/10 一般般

真實旅客

不喜歡：客房舒適度
beds are too soft

10/10 有夠讚

Hsieh-Ying，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Outstanding
Good location, competitive price, good daily housekeeping service, friendly reception... everything is good. I like the luandry room where I can use coin-operated luandry machine and dryer every few days.

6/10 一般般

C，HK

喜歡：員工素質
不喜歡：整潔度
Within walking distance to QVB, China Town
Spacious room but need further renovation; Air-conditioning was noisy and had to be switched off during night time; TV remote was not working; bathroom floor was not cleaned daily.

8/10 不錯哦

Johnny，Hong Kong

喜歡：員工素質、住宿環境和硬體和客房舒適度
Very Good
Wonderful

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
中规中矩
酒店不错，唯一是半夜里有人在边上开party，相当吵，看了之前的评论，说明不是个别现象，对环境要求高的需要留意。

8/10 不錯哦

徐先生，中国江苏苏州

喜歡：整潔度、員工素質和客房舒適度
绝佳的地点
市中心海德公园东南角，可以步行到悉尼歌剧院！周边地铁2分钟即到！24小时前台服务,方便早起退房客户。唯一的遗憾是，我早定的应该给我个面向公园的屋子，结果是背面的，是不是欺负中国客人啊？酒店预授权后，退房后需要3个工作日才解除预授权，不能当场做，需要客人事后查账，有点麻烦。

10/10 有夠讚

Lyn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Will come again
Very Convenient and inexpensive price, will come again

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
非常好的地理位置 离主要景点步行距离
酒店房间有点像公寓 提供餐具等可以到附近超市买好菜自己烧饭吃 不足：房间隔音不太好 大堂没有免费Wifi

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

2/10 很糟糕

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
很失望的酒店
在網站看到酒店相片都好簇新, 但去到房間勁舊, 走廊好似回到70年代酒店灰灰暗暗, D門仲係勁舊木門, 隔音勁差, 係房係咁聽到走廊D人講嘢, 房間不夠光, 所有設施都是80年代(或之前) FEEL, 廁所有好大尿味(基本上一入酒店就聞到陣UP味. 唯一優點是平, 及在HYPE PARK公園側, 一直行可去DARLING HARBOUR,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Oaks Hyde Park Plaza, Sydney - good location
Very good location, just next to Hyde Park, walking distance to George Street (shopping area), Sydney Tower, China Town, and Central railway station. A bit old, but still a nice hotel and suite, clean, and convenient.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
悉尼的Oaks Hyde Park Plaza
酒店地理位置不错，交通便捷，就在海德公园旁边，在地铁museum站下车步行几百米就到。酒店设施很齐全，有厨房，就是有点陈旧了。

6/10 一般般

YUE

不喜歡：員工素質
be greed of gain
be greed of gain

6/10 一般般

Gary

No washing machine or clothes dryer. Very nice viewing scenery around when in the rooftop of the building
於 2024 年 4 月住了 2 晚
Oaks Hyde Park Plaza Reception Team 於 2024年5月13日回覆
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 有夠讚

Sharon

於 2024 年 4 月住了 3 晚
Oaks Hyde Park Plaza Reception Team 於 2024年5月4日回覆
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 不錯哦

Julie

Very large apartments which was a pleasant surprise and quite a nice view from the 11th floor. I did request a higher room which I was given and really appreciated this.
於 2024 年 3 月住了 1 晚
Oaks Hyde Park Plaza Reception Team 於 2024年4月1日回覆
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 有夠讚

Melanie

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Over the rooftop swimming pool and spa. Spacious 2 bedroom apartment with modern kitchen. Great location for public transport. Friendly staff.
於 2024 年 3 月住了 3 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月25日回覆
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 不錯哦

Frederick

於 2024 年 2 月住了 5 晚
Oaks Sydney Hyde Park Plaza Reception Team 於 2024年3月18日回覆
HI Frederick,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 有夠讚

Adam

喜歡：整潔度和住宿環境和硬體
The property was clean location was great staff were helpful.
於 2024 年 2 月住了 3 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

6/10 一般般

Deanne

情侶出遊
不喜歡：設施服務和住宿環境和硬體
Cental to everything, cleanliness and maintenance need a lot of work.
於 2024 年 2 月住了 3 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

4/10 不太好

Omar

情侶出遊
不喜歡：設施服務和住宿環境和硬體
The building is in a good location but it is really old and in need of maintenance/refurbishment. We stayed for 3 nights/ 4 days and incredibly didn’t include daily room clean and only got toiletries enough for one person one night, when I asked in reception they said minimum 1 week stay qualifies for room cleaning. So in the end had to go to reception everyday to get soap/shampoo/towels Separate lift access card to the room key and they get damaged easily, again requiring a trip to reception. They have spa, sauna and pool but spa was not working and sauna looked a bit in bad shape and sauna amenities quite dirty. Only positives, location in front of Hyde park and near museums, and view from roof top pool.
於 2024 年 2 月住了 3 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 有夠讚

Lisa

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Good location for walking, train and bus links. Supermarket nearby. My only criticism would be not enough storage space for clothing if you are staying for longer than a few days
於 2024 年 1 月住了 5 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

4/10 不太好

Sandra

不喜歡：整潔度和住宿環境和硬體
Not enough cutlery and crockery, curtains terribly dirty and stained, could not lock patio doors on first night and had to sleep worried about safety and no alternative room offered, patio furniture dirty and dusty and just so disappointed as we have stayed there many times over the years because of its convenience.
於 2024 年 1 月住了 7 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

8/10 不錯哦

Ednah

喜歡：整潔度
On Average,its a good place to stay. They should work on cleaning shared areas better.the pool ,spa,hallways were not very clean
於 2024 年 1 月住了 2 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 不錯哦

Sally

商務旅客
喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 3 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 有夠讚

Ben

於 2024 年 1 月住了 1 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 有夠讚

Geoff

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Comfortable, strong windows block car noise. Staff ok. Aircon/heating a bit hard as would not adjust so two lounge room windows open to let some air in while in the unit made it comfy. Would go back again. The view of part across the street was so nice.
於 2024 年 1 月住了 3 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

6/10 一般般

Jason Andrew

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The Property felt very run down, something that a lick of paint throughout the whole building would make a big improvement, cigarette burns in the curtains shows that the rooms can’t be inspected properly after each new customer. Just a general feel of grubbiness throughout. Pool and Spa wasn’t bad on the roof but even here scum marks around the water line.
於 2024 年 1 月住了 6 晚
Oaks Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

6/10 一般般

Kellie

家庭旅遊
不喜歡：客房舒適度
Not so executive
Booked an 'executive' 2 bedroom apartment .... hmmm... nothing executive about it lol. Very standard 2 bedroom. Only 1 bathroom which was the size of a linen cupboard. Stated recently refurbished but I'd say that was more than 10 years ago. Many marks on walls and furnishings, curtains quite grubby. Kitchen was good. Beds comfy. Good location.
於 2024 年 1 月住了 3 晚
Oaks Sydney Hyde Park Plaza Reception Team 於 2024年3月4日回覆
Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 有夠讚

MISA

家庭旅遊
喜歡：整潔度和客房舒適度
立地良く街歩きに最高
街の中心部でアクセスも良くどこへ行くのも便利だった。部屋も程良く広くキッチン付きで良かった。1/1はハウスクリーニングがなかった。 対応してくれたフロントスタッフは感じが良く、色々調べてくれた。少し古いが立地は最高。 ニューイヤー花火もファミリー花火は、ルーフトップのプールから見る事が出来てラッキーだった。
於 2023 年 12 月住了 3 晚

8/10 不錯哦

Anne-Marie

於 2023 年 12 月住了 1 晚

6/10 一般般

James

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The room was nothing like the photos. Great location though.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Aleta

商務旅客
喜歡：整潔度
A great location and spacious rooms. The decor is a bit tired but it has everything you need and is reasonably priced. The view from the rooftop spa and pool is amazing!
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Katherine

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
For the price I thought it was excellent value - I'll be back
於 2023 年 12 月住了 2 晚

6/10 一般般

真實旅客

商務旅客
Business Trip
Very run down compared to Oaks I have stayed at in past. The corridors are very dirty. The A/C in the room struggled with the heat on the windows and throughout the night with the room door shut either hot or cold. The plus was the receptionist and the location. And $50 to park in a very tight confine........
於 2023 年 12 月住了 1 晚

6/10 一般般

Ian

於 2023 年 12 月住了 2 晚