Is Swandown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swandown Hotel?

Self parking is free at this property.

What time is check-in at Swandown Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of GBP 10 (subject to availability). After-hours check-in is not available.

What time is check-out at Swandown Hotel?

Check-out is at 10 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Swandown Hotel located?

Situated in Swindon, this motel is within a 10-minute walk of Wyvern Theatre and Swindon Arts Centre. Nigel Eady County Ground and Museum of the Great Western Railway are also within 1 mi (2 km). Swindon Station is 15 minutes by foot and Swindon (XWS-Swindon Train Station) is 16 minutes.

Swandown Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Corrina

2024/7/18

Disliked: Cleanliness, staff & service, property conditions & facilities

Is run down needs a deep clean badly and badly maintained

Stayed 1 night in Jul 2024

8/10 Good

TADI

2024/7/21

Liked: Staff & service

Disliked: Amenities

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

2024/7/21

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taf

Terrible service, the hotel is not suitable for human consumption. Leakage whilst we were sleeping, dirty shower couldnt use it. I will not recommend to anyone.

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

2018/7/22

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing room, dirty linens, stayed for two days and the room wasn't cleaned, bed linens weren't changed. The whole building was smelling of curry.

Stayed 2 nights in Jul 2018

2/10 Terrible

Sandor

2024/7/23

Disliked: Cleanliness, property conditions & facilities

Shower tray was stained, water clogged both in basin and shower. Room's smell was damp, off putting smell in shower room. Another room was offered with similar smell. First floor bathroom was offered to ground floor room. Complementary drink was ONE teabag and seven-ten package of sugars. Kettle was well limestoned. We arrived early. Asked staff (owner?) for put our bags down somwhere until check in time. He'd show an unsafe place, two minutes later he opened a ground floor room, THEN charged us for early arrival £25. I did not wanted argue. We weren't know the town enough. They not provided towels enough on our arrival, then after a few hours we've got two damp but clean towels. They tried to tell us something about the dryer, but at this time I was not in the mood to argue, furthermore we travelled a 17 years old officially disabled, autistic kid. They also told they can put unclogger liquid to our shower, but it takes more than a few hours, so maybe we cannot use the shower. I tried to mention them the daily shower is basic. The only positive thing was the number of USB ports, however one of the socket was out from the wall, it was dangerous, we never touched. We only booked this place because of the closing date of the Fairford Airshow. Now I know the area, next year's airshow I will find a nice hotel in Cheltenham, or go straight away to Holiday Inn Gloucester IHG again. I have pictures from all I mentioned, I am happy to provide if needed. Their service defo not 3 star!

Stayed 2 nights in Jul 2024

2/10 Terrible

Victoria

2024/8/1

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel looks NOTHING like the photos!! The phone number on the sign outside is disconnected. There is NO AC. The manager Rony, doesn’t care if Expedia overbooks he will tell you good luck finding another place it’s not his fault. DO NOT BOOK!!!!

Stayed 4 nights in Jul 2024

2/10 Terrible

Yasmin

2024/7/25

Disliked: Cleanliness, staff & service, property conditions & facilities

This should not be a hotel they didn’t change the bedding from the people before the towel had black marks the microwave was the most vile thing I’ve ever seen it was black and hadn’t been cleaned in side it the smoke alarm was hanging from the ceiling I didn’t even stay I got my things and I left they didn’t even look at our booking they just put us in a room there’s no reception and the place looks like it’s being fixed while letting rooms out

Stayed 1 night in Jul 2024

2/10 Terrible

Louis

2024/7/14

Stayed 1 night in Jul 2024

2/10 Terrible

Gurpreet

2024/7/3

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Jamie

2020/1/8

Stayed 1 night in Jan 2020

2/10 Terrible

Sherri

2019/12/7

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should be shutdown

Shocking! Decor looked like a war zone once you left the dining area, and the hotel was left totally unmanned overnight to the point when I called the telephone number in the morning just to check out and get my car which was blocked in the car park. I was told no-one was there, they’d be there between 8-9 (even though breakfast was due to start at 7 and dining area / reception was all locked up and in the dark)! After them suggesting I knock on room 18 and ask that resident to move their van so I could get out, I persuaded them that that was the hotels responsibility, and eventually the manager agreed to leave his bed and drive to the hotel???? Is it not against all regulations to leave a hotel totally unmanned ??? What if there was an emergency? Who is checking no-one unwanted enters and that doors etc are locked??? What if there is a fire!!! Un-blinking-believable Avoid this hotel at all costs if you value your life

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

2019/11/4

Disliked: Cleanliness, property conditions & facilities, room comfort

Well... I’m not coming back

Arrived and as we got shown in, my mate turned to hold the door for me and the hotel man rudely didn’t to my friend in front, so as he turned the door slammed in his face. Then they told me I hadn’t paid for the room when I had ... showed proof and asked hotel.com to speak to them which they did- they saw no reason for any problems. The hotel man didn’t make much of an attempt to sort it. The hotel stunk of weed and was generally unkept. The room was disgusting, dirty and worn. The floor was filthy, the bed sheets looked old and were faded. The drawers were dirty and had dead bugs in them. There were stains everywhere... the mattress the floor. The pictures are deceiving. The website looks good - reality was very different. I didn’t expect amazing quality for the price we paid. But basic hygiene thought would be standard. Not all bad. They did have customer parking.

Stayed 1 night in Nov 2019

10/10 Excellent

Matthew

2019/9/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

2019/9/6

Liked: Staff & service, amenities, property conditions & facilities

Value for money. Good location and very helpful and friendly staff.

Stayed 1 night in Sep 2019

4/10 Poor

Ronan

2019/8/23

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

2019/8/23

Liked: Staff & service, amenities

Disliked: Cleanliness

Good location. Very friendly and helpful staff but unfortunately my bathroom appeared not be cleaned after previous stay but when I pointed it out, it was immediately actioned. Value for money accommodation so don't expect anything fancy. Staff are really nice and friendly.

Stayed 1 night in Aug 2019

6/10 Okay

AMarley, Llandysul

2019/8/7

Liked: Cleanliness

Disliked: Staff & service, amenities

I liked the fact the room came with a fan, and was airy, clean, and relatively quiet. I had quite heavy luggage and found it disappointing there was no lift and no offer to help me carry my bags up to my second floor room. The stairs and corridors are really narrow which makes moving with heavy or big luggage really awkward. Breakfast lacked a variety of choice and was substandard. Check out was a nightmare as I was in a rush and had to wait ten minutes, calling out 'hello' and trying to ring the number for someone to even appear in the reception area. However, if you are just looking for somewhere relatively cheap and you don't have a great deal of luggage and you don't mind that you might have to hang around to check out then this place is great. The bed was very comfortable, and the shower was good, and despite the few issues I personally had, I would stay here again.

Stayed 1 night in Aug 2019

2/10 Terrible

Gemma

2019/8/1

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

2019/7/27

This property was suddenly cancelled by the hotel and I had to struggle the alternative accommodation. They should offer sime hgelp at least?

Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

2019/7/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was exactly as we expected. The staff was outstanding. Some of the other travelers weren’t always courteous of others but that is no fault of the business.

Stayed 20 nights in Jun 2019

6/10 Okay

Verified traveler

2019/7/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

non mi è piaciuto il parcheggio sul retro dell'hotel. io ed altri clienti dovevamo partire presto al mattino ma siamo stati bloccati dall'auto di un altro cliente che è stato chiamato dal personale dell'hotel soltanto dopo un'ora. L'orario della colazione non è stato rispettato.

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

2019/6/17

Good location Basic room but new bathroom Nice breakfast Great value for money

Stayed 1 night in Jun 2019

2/10 Terrible

Shirley

2019/6/3

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swandown Hotel, Swindon

Arrived at 2pm...hotel locked, first impressions very dirty uncared for. We did not stay and were unable to cancel, so lost our money. Reported to Hotels.com but they could do nothing. Do not stay here as it was a complete misrepresentation...certainly not 3 Stars!

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

2019/5/27

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We did not like the narrow stair ways, we were give a room on the second floor which was too small for a double bed, one side was tight against the wall. In the event of an emergency there would have been no escape from our room. The breakfast time had been changed from the time shown in the room to 0715 to 0815 . There are a lot of safety issues at this hotel which needs looking into .

Stayed 1 night in May 2019

6/10 Okay

Verified traveler

2019/5/27

Disliked: Staff & service, amenities, property conditions & facilities

Room wasn’t cleaned daily. Condiments for tea and coffee wasn’t refilled. Very noisy.

Stayed 3 nights in May 2019

Swandown Hotel

Choose dates to view prices

Photo gallery for Swandown Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

You may also like

Holiday Inn Express Swindon City Centre by IHG

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Swandown Hotel

Similar properties

The Bear

The Bear

Property amenities

Internet

Parking and transportation

Things to do

Guest services

Accessibility

More

Room amenities

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?