Shower tray was stained, water clogged both in basin and shower. Room's smell was damp, off putting smell in shower room. Another room was offered with similar smell. First floor bathroom was offered to ground floor room. Complementary drink was ONE teabag and seven-ten package of sugars. Kettle was well limestoned. We arrived early. Asked staff (owner?) for put our bags down somwhere until check in time. He'd show an unsafe place, two minutes later he opened a ground floor room, THEN charged us for early arrival £25. I did not wanted argue. We weren't know the town enough. They not provided towels enough on our arrival, then after a few hours we've got two damp but clean towels. They tried to tell us something about the dryer, but at this time I was not in the mood to argue, furthermore we travelled a 17 years old officially disabled, autistic kid. They also told they can put unclogger liquid to our shower, but it takes more than a few hours, so maybe we cannot use the shower. I tried to mention them the daily shower is basic. The only positive thing was the number of USB ports, however one of the socket was out from the wall, it was dangerous, we never touched. We only booked this place because of the closing date of the Fairford Airshow. Now I know the area, next year's airshow I will find a nice hotel in Cheltenham, or go straight away to Holiday Inn Gloucester IHG again. I have pictures from all I mentioned, I am happy to provide if needed. Their service defo not 3 star!
