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諾頓別墅飯店的評分

3 out of 5
諾頓別墅飯店
17 Norton Road, Mumbles, Swansea, Wales

評論

8.2

非常好

10 分，有夠讚；355 則評論中有 147 則" "
8 分，不錯哦；355 則評論中有 127 則" "
6 分，一般般；355 則評論中有 46 則" "
4 分，不太好；355 則評論中有 28 則" "
2 分，很糟糕；355 則評論中有 7 則" "

8.4/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Hugh，Esher

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Adam

喜歡：整潔度、員工素質和住宿環境和硬體
Great stay as awlays
於 2024 年 5 月住了 2 晚

6/10 一般般

Jonathan

情侶出遊
喜歡：整潔度和員工素質
This was our second time of staying at this property. The previous time we were outside in the courtyard whereas this time we were in Room 1 within the hotel. We preferred being in the hotel. A slight smell of cooking invaded our room but was far more prominent in the corridor outside our bedroom door. This review and our impression of the room/hotel centres around a poor night's sleep due to the comfort of the bed. Obviously this is subjective but the bed creaked every time my wife moved, right hand side of the bed, the mattress did not seem to be a good quality with a memory foam topper. We experienced another poor mattress during our first stay. The breakfast was good and the staff were very attentive. The bathroom would benefit from a hook for clothes.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

gilda

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely and clean apartment. They have everything you need for a short break. Will definitely stay here again
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Deborah

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Friendly helpful staff. Clean, yet a rather compact room. Fine for 1 night. Lovely towels. Lovely shower. No shelf to put anything Breakfast - Self service rather poor. Very limited availability - poor quality bread, preserves, and cheese. No rolls, croissants, pastries. However basic cooked breakfast good and ok portion size.
於 2024 年 4 月住了 1 晚

6/10 一般般

Noel

喜歡：整潔度和員工素質
Advertised as super fast Wi-Fi. This was virtually non existent. Not grant as telephone signal not very poor. They did not come to make up the room until 3pm. At that point we were back for from our day out so turned down the offer.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jim

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, very comfortable & clean room, good quality & variety of food
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Heather

情侶出遊
喜歡：員工素質
Great location. Lovely spacious room, well equipped and decorated. Terrible water pressure and poor wi-fi.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Hugh，Esher

喜歡：住宿環境和硬體
Nice room and great service, as always
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Jackie

I know it’s down to shortage of staff, but would have been nice if when shown room they checked tv, which did not work, and the shower should have either a shelf or handle. Food was good
於 2024 年 3 月住了 3 晚

10/10 有夠讚

paul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great value. Great location. Will definitely be coming back!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Adam

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable, charming and amazing food - will definitely stay again.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

peter，cropwell butler

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel just situated 1 mile from the mumbles. Room (1) very nice and quiet although the shower output was pitiful. Food surprisingly good.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Steven

喜歡：整潔度、員工素質和住宿環境和硬體
Good parking, location and a comfortable stay. Nice breakfast too
於 2024 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般般

Ed

喜歡：員工素質
於 2024 年 1 月住了 1 晚

10/10 有夠讚

chris

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely friendly staff and excellent room. Breakfast was outstanding.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jon

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great room
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Wendy

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Anthony

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Wesley

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Luis

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

4/10 不太好

Clare

喜歡：整潔度、員工素質和住宿環境和硬體
Extremely loud generator next to my room that went off all night at random intervals waking me up. Terrible nights sleep overall due to this, when I complained to the woman at the desk she said she was sorry but it was needed for another room…not sure this is entirely helpful when all I needed for the hotel was a good night sleep
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Philip

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a good comfortable, convenient stay with an excellent breakfast
於 2023 年 10 月住了 1 晚

4/10 不太好

Mike

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Angela

喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly staff. Good sized room and lovely bathroom. Shower was really good and lovely soft towels. Hope to return.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

David，Cardiff

喜歡：整潔度、員工素質和住宿環境和硬體
Not the fault of the hotel but mobile signal was erratic. This may be seen as a plus however!
於 2023 年 10 月住了 2 晚

6/10 一般般

Karen

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had mixed feelings about our stay here. It’s a great central location, clean and the staff are helpful . But for a no frills hotel it really needs to get the basics right to justify the price they charge. Our mattress was old and uncomfortable, the pillows were lumpy and there was no soundproofing between the rooms. We did not get a good nights sleep which is all we were looking for from this hotel. The breakfast was acceptable.. With better attention to the sleeping provision, this could be a good tourist hotel .
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Jackie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A very comfortable hotel. Lovely room and staff friendly & helpful. Excellent location.
於 2023 年 10 月住了 1 晚

6/10 一般般

Martin

喜歡：員工素質
Mixed feelings
We found this hotel accommodation a bit hit or miss. The room was spacious, but the bathroom needed a refresh as the shower doors were very flimsy and there was mould. The complimentary coffees, teas and water were only replenished occasionally, and we had to go to reception to get replacements along with requests to ask for the bedroom/bathroom bins to be emptied. The room servicing lacked consistency. The breakfasts were good, except that on Day 1 my wife was given a breakfast that she hadn’t ordered. Overall though the staff were helpful and the situation of the hotel is ideal for walking and exploring the Gower. Not sure whether I would revisit.
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Geoffrey

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent food, compliments to chef
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Tammi

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Frazer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely property, great staff, fantastic position,.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice
Lovely little hotel in a very nice location close to the sea. Beds were a bit wiggly but clean, comfortable and great for our overnight stay. We loved the cooked breakfast.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Lisa

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Christine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel in a lovely location. Rooms are larger than most hotel rooms. Staff very helpful. Breakfast good. Easy walking distance to pubs, beach and shops. Would recommend for either a short break or longer stay.
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Ruth

於 2023 年 8 月住了 3 晚

8/10 不錯哦

Julie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Norton escape
Enjoyed our overnight stay.
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Susan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is in a good location to walk into Mumbles. There is plenty of parking and the outdoor garden/drinking area looked pleasant. We found the staff very friendly and breakfast was tasty with an option to pay a supplement of £4 for items like eggs Benedict. Our room was fairly big with tea and coffee facilities and biscuits. It was generally comfy but the bed mattress was springy and worn and the shower pressure was extremely weak. We would stay there again if we visit Mumbles in the future.
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Pauline

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Gary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel - well maintained, great location and the staff provided excellent customer service.
於 2023 年 7 月住了 2 晚

10/10 有夠讚

neil

於 2023 年 7 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Nice stay
We had a nice stay here. The staff were friendly and very helpful. Everywhere was clean. The breakfast was good. The rooms were compact and the bed was a small double. Tea coffee and biscuits in the room. We found the rooms noisy from the car park with early deliveries and also we could hear lots of noise from the adjoining rooms. It is in a good location for walking to the town.
於 2023 年 6 月住了 3 晚

8/10 不錯哦

Lois

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely staff, lacking breakfast.
First of all, the hotel is in a beautiful spot, about 15m walk away from Mumbles pier. The staff were really polite when we arrived and took us to our room. The room was nice, quite small (room 1) but was pretty nonetheless. Later on, we were both really looking forward to having a shower after a long day walking but the shower was absolutely shocking. The overhead shower head I was lucky enough to get a dribble out of it. Considering the eco attitude of the hotel, I had to shower for three times as long to get the shampoo out. The breakfast was okay, a little stingy. As much as they say it's a free breakfast, it's clearly factored in to the price of the hotel which isn't cheap! Cooked breakfast was nice but could have done more in the way of continental breakfast like pastries etc. Overall, staff were brilliant. So polite, friendly, always attentive so my review for them is 5/5. Just shower/water pressure and lacking breakfast let it down a bit.
於 2023 年 6 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Zoë

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Adam

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Great, just what I needed and the price was very good
於 2023 年 6 月住了 2 晚

8/10 不錯哦

Garry

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good location with plenty of parking. The bedroom was adequate although a little small for what we are used to. The lounge/bar area is very basic.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Diane

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Sharon

於 2023 年 5 月住了 1 晚