斯旺本出租度假屋

「Really average in all, only Ok if you’re on budget. Bedside commode wasn’t clean, which made me suspicious of the cleanliness of the bedding as well, so I slept on the duvet. Bathtub upstairs wasn’t clean on the checking in night, and it was occupied by the host for 1hr before check out time, so we had to use the shower downstairs…」

「At first, finding the key box was a challenge, despite the thorough instructions received from the host. Unfortunately - while I was retrieving the keys - I've got a parking fine as I am not familiar with the location. The room was large and comfortable, with a small and equipped kitchen. 」

「We needed somewhere to stay near Luton for one night, this was perfect, easy to find and park, quiet, just on outskirts of town and a good price 」

「Booked a specific room and got a much smaller one instead, nothing like the photos. Towels arrived with visible dirt, not properly washed. Area was advertised as non-smoking, but weed smell was coming into our room. Messaged at 1am, didn't hear back until 10am — only to be told we should've reported it immediately for action to be taken, which by then was pointless. Response time is usually within the hour, so this was a real drop in standards, especially since I'd flagged that we had a...