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" Excellent service overall in all areas of the hotel! The room service was absolutely excellent!!! Our time at the pool was wonderful!!!! Exceptional customer service from Heather."

"Clean, comfortable, nice staff, good breakfast, convenient parking. "

"No water pressure, no hot water in the shower, and boiled eggs at breakfast was not peeled and still frozen "

"Very good"

"Friendly staff, room cleaned daily unlike other hotel chains, our room was large. "

"I’ll start off by saying everything was faultless. Being newish it’s in pristine condition. The room was lovely with excellent toiletries in the bathroom. There was a microwave, kettle, juicer and jug. The pools area was superb. Loads of great places to relax by the 4 pools. Nice veranda bar with good food. There was also a small morning cafe serving basic breakfasts and hot & cold drinks. The reception area is stunning. The rooms are in 4 blocks immediately adjacent to the reception area. Given that it is a vacation resort rather than a hotel, it was 5 star luxury all the way. You’d definitely need a car to get anywhere realistically. We loved and are definitely planning to return. "

"Beautiful property. The room was clean and a good size."

"Nice rooms, good breakfast"

"Overall I enjoyed my stay here. Staff: The staff were probably the nicest and most helpful that I've had at a hotel in a very long time, Natalia went above and beyond and made me feel like a welcome guest and encouraged me to ask questions etc anytime. Cleanliness: The room & bathroom were 99% clean. Only had a few crumbs in the dresser drawers. Everything else was very clean. I especially appreciated how clean the breakfast/coffee area was, the staff monitored that very well every day. Hotel as a whole: It is showing it's age. The staff does a great job maintaining what they have to work with. It definitely needs some updates, especially in the rooms (I had to switch rooms 2 days in due to a smoke detector going off every 20 minutes during the night). The metal lamps were corroded, the dresser was chipped/worn with bent handles, the desk chair I couldn't lean back in. The bathroom needs fresh paint but also a new tub/shower insert as it was peeling in 2 small spots. Breakfast: They rotated the eggs from scrambled to cheese omelet. They have salt/pepper/hot sauce. Meats were always pork sausage & turkey sausage. OJ was good, pancakes were mediocre. LOVE the new grind & brew coffee makers... I used them every morning and skipped the Keurig in my room. Wish they offered fresh cream... but bought my own and kept it in my room. A/C worked great. It has a couple options so I was able to set it to keep the fan on continuously during the night for white noise. "