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鄉村俱樂部別墅飯店 - 首都假日的評分

3 out of 5
鄉村俱樂部別墅飯店 - 首都假日
1550 Fawn Vista Drive, Surfside Beach, SC

評論

9.0

太棒了

10 分，有夠讚；636 則評論中有 398 則" "
8 分，不錯哦；636 則評論中有 172 則" "
6 分，一般般；636 則評論中有 29 則" "
4 分，不太好；636 則評論中有 25 則" "
2 分，很糟糕；636 則評論中有 12 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Catherine

於 2023 年 12 月住了 3 晚

10/10 有夠讚

Craig

喜歡：整潔度、設施服務和住宿環境和硬體
We’ve stayed here a couple times before and it’s really a great location. The office folks are great as well. For late check-in, call ahead for instructions so it’s easier for you and them upon your arrival.
於 2023 年 10 月住了 3 晚
Jacqui T-GM 於 2023年10月16日回覆
Craig,Thank you for your review. Glad you enjoyed your stay. Hope to see you again soon!

10/10 有夠讚

James

喜歡：住宿環境和硬體
於 2023 年 10 月住了 3 晚
Jacqui T-GM 於 2023年10月16日回覆
James,We appreciate your 5/5 score. Hope to see you again soon!

10/10 有夠讚

eric

於 2023 年 8 月住了 3 晚

10/10 有夠讚

Clare

親子旅遊
喜歡：設施服務
The quietness,communication is excellent and very suitable for family with kids.
於 2023 年 7 月住了 2 晚

2/10 很糟糕

Veronica

於 2023 年 7 月住了 2 晚

2/10 很糟糕

Tamara

不喜歡：整潔度和客房舒適度
It was a fake advertise was not what they told it was had to end my stay early the air wasn’t working
於 2023 年 7 月住了 3 晚

10/10 有夠讚

angel

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Todo estuvo perfecto
於 2023 年 7 月住了 2 晚
Jacqui T-GM 於 2023年7月10日回覆
Angel,Gracias por tu reseña Feliz de que haya disfrutado de su estancia con nosotros.

10/10 有夠讚

Constance

喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 6 月住了 3 晚
Jacqui T-GM 於 2023年6月30日回覆
Thank you for giving us a 5 out of 5! Glad you enjoyed your stay with us. Hope to see you again soon!

10/10 有夠讚

Bradley

家庭旅遊
喜歡：整潔度和客房舒適度
於 2023 年 6 月住了 3 晚
Jacqui T-GM 於 2023年6月30日回覆
We greatly appreciate your 10 out of 10 rating! Glad you enjoyed your visit. Looking forward to you having you return soon!

6/10 一般般

cassandra

喜歡：整潔度和員工素質
Nice unit but bed was Hard as a rock
Jacqui T-GM 於 2023年6月30日回覆
We appreciate your feedback. We will look into the condition of the bed as we want our guests to have a comfortable stay.

10/10 有夠讚

holly h

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff is the value of this place. Room was ideal for us but it was a bit older than pictures looked. However, it was super clean and very comfortable. We look forward to staying again next time we are in Myrtle Beach!
於 2023 年 5 月住了 4 晚
Jacqui T-GM 於 2023年6月30日回覆
Holly,Thank you for your review. I will share this with our staff as they love to hear they made a difference in a guest's stay.

4/10 不太好

Susan

情侶出遊
There were next to no amenities, the resort was in a sketchy neighbourhood, the floors were so dirty our feet were black within a couple hrs. They staff didn't offer any assistance with inquiriers about local attractions.
於 2023 年 3 月住了 6 晚
Jacqui 於 2023年4月3日回覆
Susan,I am sorry to hear our resort did not meet your expectations. In regard to our amenities, the pool, hot tub, activity center (with arcade games) and exercise room are open year-round. There is a volleyball net and play area for smaller children with connect four and cornhole. Our office has many brochures of attractions. Unfortunately, we do not offer ticket sales to those attractions. We hope you consider staying with us again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 3 晚
Jacqui 於 2023年4月3日回覆
Anonymous,Thank you for your review. We're glad you enjoyed your stay!

8/10 不錯哦

Nicole

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
let’s just say the place was beautiful nothing was wrong with the place at all i’ll be back for sure
於 2023 年 3 月住了 3 晚
Jacqui 於 2023年4月3日回覆
Hi Nicole,Nicole ,Thank you for taking the time to provide us with a review of your experience. We look forward to seeing you again soon!

10/10 有夠讚

Joseph

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place! Front desk was very accommodating.
The units were spacious and very clean. Plenty of towels. Easy access to the units. Washer/Dryer was a bonus. The only negative comment is the cable TV service was bad. The cable boxes had to be unplugged and re-booted.
於 2023 年 3 月住了 3 晚
Jacqui 於 2023年3月30日回覆
Joseph,Thank you for your wonderful review! I apologize for the issue you had with the cable TV. I will follow up with maintenance to ensure the boxes do not need replacement. Hope you choose to stay with us again!

10/10 有夠讚

Malachi

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 3 晚
Jacqui 於 2023年3月30日回覆
Malachi,Thank you for your rating! We're glad you enjoyed your stay. Hope to see you again soon!

10/10 有夠讚

Joseph

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Down Home Comfort
Very Comfortable - Beds were great and ceiling fans were a bonus.
於 2023 年 2 月住了 4 晚
Jacqui T-GM 於 2023年2月24日回覆
Joseph,We thank you for sharing your positive experience. Hope you choose to stay with us again!

10/10 有夠讚

Darvi

8/10 不錯哦

Lisa

於 2022 年 8 月住了 4 晚

10/10 有夠讚

Asong

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They gave us an upgrade and we were happy about that . The rooms were clean and everything was on the kitchen Highly recommend
於 2022 年 7 月住了 4 晚
Caren 於 2022年8月3日回覆
Thank you for taking the time to share your stay with us! We appreciate the 5 star review and hope to welcome you back soon!

8/10 不錯哦

Katharine

家庭旅遊
喜歡：整潔度和住宿環境和硬體
It was clean and quiet and very close to many restaurants and shops!
於 2022 年 6 月住了 3 晚
Caren 於 2022年8月3日回覆
Katharine, thank you for taking the time to share your stay with us - we coudn't agree more that the property has a great location and is so quiet! We hope to see you again soon!

8/10 不錯哦

Tameka

家庭旅遊
喜歡：整潔度、員工素質和設施服務
I enjoyed the cleanliness and space in the unit. Would stay again
於 2022 年 6 月住了 4 晚
Caren 於 2022年7月1日回覆
Tameka, thank you for taking the time to share your stay with us! We hope to welcome you back soon!

8/10 不錯哦

LaKesia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay, the apartment had everything we needed. The only thing I would suggest is upgrading the mattress.
於 2022 年 5 月住了 4 晚
Caren 於 2022年7月1日回覆
LaKesia, Thank you for hte review! We appreciate your feedback and look forward to welcoming you back in the future!

10/10 有夠讚

Ryan

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I am not one to leave reviews but this needed to be left. I stayed here while down for Bike Week 2022. The staff was extremely friendly up to and during my stay. The room was clean, all appliances that we used worked great, and the location is hard to beat given what we were there for. I can absolutely say that when booking for next year, this will definitely be my go to first choice.
於 2022 年 5 月住了 5 晚
Caren 於 2022年7月1日回覆
Ryan, thank you for taking the time to share your stay with us! We appreciate the kind words and are glad to hear that the staff was accommodating during your stay! Hope to see you next year for Bike Week!

10/10 有夠讚

Carlton R

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hairdryer didn't work. No a big deal. Other than that everything was great
於 2022 年 5 月住了 3 晚
Caren 於 2022年7月1日回覆
Carlton, thank you for the 5 star review and for the feedback - we certainly appreciate it!

8/10 不錯哦

Roger

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 3 晚
Caren 於 2022年5月23日回覆
Thank you for taking the time to review our resort. We hope to welcome you back soon!

10/10 有夠讚

Mindy

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
This was perfect. Place was spotless and had everything we needed. Will definitely stay here again
於 2022 年 5 月住了 5 晚
Caren 於 2022年7月1日回覆
Mindy, we so appreciate the 5 star review! Thank you for your kind words and we look forward to seeing you soon!

4/10 不太好

m

喜歡：員工素質
It was a cute property and the front desk people were wonderful however the property is showing age. We were on the ground level but the unit upstairs echoed every foot step and the floors squeaked. It sounded like a herd of elephants. Had to ask for a toaster that did not work well and the dryer did not dry.
於 2022 年 4 月住了 6 晚
Vincent 於 2022年5月7日回覆
Thank you for your feedback about your stay. We apologize for the inconvenience and hope you come back and give us another opportunity. We hope to see you again soon!

10/10 有夠讚

Michael

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is wonderful and friendly. They went out of their way to offer more than adequate hospitality! The rooms were clean and spacious for our family.
於 2022 年 4 月住了 3 晚
Vincent 於 2022年5月7日回覆
Michael, we love to hear you truly enjoyed your stay with us and had a great experience at the resort and with our staff! Please come back and visit us soon.

8/10 不錯哦

pamela levette

喜歡：整潔度、員工素質和住宿環境和硬體
It was nice.
於 2022 年 4 月住了 4 晚
Vincent 於 2022年5月2日回覆
Pamela, thank you for your feedback. Please come back and visit us again soon!

8/10 不錯哦

Charmaine

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Liked the roominess and area the villa's were located in. Disappointed that the pool and hot tub were not able to be used.
於 2022 年 4 月住了 4 晚
Vincent 於 2022年5月2日回覆
Charmaine, we are pleased to hear you liked our spacious units. We also apologize about the pool and spa being closed due to them being plastered and resurfaced. The pool and spa look amazing now so please come back and visit soon!

10/10 有夠讚

Raven

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here for a mini vacation with the family and we had a blast. I will definitely book again
於 2022 年 4 月住了 4 晚
Vincent 於 2022年5月2日回覆
Raven, we are happy to hear you enjoyed your short stay with us. Please come back and visit us soon!

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Perfect
It was perfect for me... 2nd time there... a very short distance to the Ocean Lakes campground where my family stays
於 2022 年 4 月住了 4 晚
Vincent 於 2022年5月2日回覆
Robert, we are glad you enjoyed your stay with us and hope you come back again in the near future!

10/10 有夠讚

Tameka

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a great place for my family of 5.
於 2022 年 4 月住了 3 晚
Vincent 於 2022年4月14日回覆
Thank you for the perfect ratings. Please come back and visit soon!

4/10 不太好

Genelle

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Property was not clean, we had roaches! Hot water heater in unit not functioning. Would not recommend.
於 2022 年 3 月住了 5 晚
Vincent 於 2022年4月5日回覆
Genelle, we apologize for the inconvenience you experienced during your stay. We are sorry about the palmetto bugs in the unit and when you told us at checkout about the hot water we had maintenance go to the unit right away and address both issues. We hope you give us another opportunity in the future as this isn't a normal occurrence.

6/10 一般般

kimberley

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The location of the property is very convenient! But the condo is very old timing, it has an old ppl stale smell, the beds hurt your back, the carpet has a bad odor, but the shower water pressure is amazing. You get what you pay for I guess!
於 2022 年 3 月住了 3 晚
Vincent 於 2022年4月5日回覆
Kimberley, thank you for taking the time to provide us feedback on your stay. We apologize for the inconveniences you experienced and hope you give us another opportunity to visit in the future.

10/10 有夠讚

Tiffany

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was perfect for my family can’t wait to book again
於 2022 年 3 月住了 4 晚
Vincent 於 2022年4月5日回覆
Tiffany, thank you for your feedback and perfect rating, We hope to see you again soon!

8/10 不錯哦

Thomas

喜歡：整潔度、員工素質和設施服務
Only complaint I have is the appearance of the deck and railings. Also table and chairs outside . All 3 are weathered and best up. I would definitely come back.
於 2022 年 3 月住了 4 晚
Vincent 於 2022年4月5日回覆
Thomas, thank you for the feedback. We have mentioned this to upper management and are coming up with a plan to address these issues.

10/10 有夠讚

Daniel，Beverly

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the unit, great for a family of 6, plenty of room
於 2022 年 3 月住了 4 晚
Vincent 於 2022年4月5日回覆
Daniel, thank you for the feedback about your recent stay with us. We hope you come back and visit us again soon!

10/10 有夠讚

Gary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very clean and quiet
於 2022 年 3 月住了 3 晚
Vincent 於 2022年4月5日回覆
Gary, thank you for the perfect rating on your recent stay with us!

10/10 有夠讚

Rebekah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Frienly
於 2022 年 3 月住了 4 晚
Vincent 於 2022年3月29日回覆
Rebekah, thank you for the 5 out of 5 rating! We hope you will come back and visit us again in the near future.

10/10 有夠讚

Debbie

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Great place. I would def stay there again!
於 2022 年 3 月住了 3 晚
Vincent 於 2022年3月29日回覆
Debbie, I am glad to hear you enjoyed your stay with us and thank you for the great rating! We cannot wait to see you again in the future!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 7 晚
Vincent 於 2022年3月29日回覆
thank you for the perfect score!

8/10 不錯哦

Patrick

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Shower area and toilet was too small for a big person
於 2022 年 3 月住了 3 晚
Vincent 於 2022年3月29日回覆
Patrick, thank you for the feedback about your stay. I will be sure to pass this information along and see what changes could possibly be made to address your concerns.

8/10 不錯哦

Angela

於 2022 年 3 月住了 3 晚
Vincent 於 2022年3月29日回覆
thank you for your feedback on rating us. We hope you come back and visit us again in the near future.

8/10 不錯哦

Charles

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
The outside stairs and decking is rotting and kinda run down. Almost dangerous. The indoor area was clean and neat.
於 2022 年 3 月住了 4 晚
Vincent 於 2022年3月29日回覆
Charles, We are aware that a few of the decks are weathered and getting old. We have scheduled to address these decks in the upcoming off season to better enhance your experience.

10/10 有夠讚

Chris

於 2022 年 3 月住了 9 晚

8/10 不錯哦

Ava

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 3 月住了 7 晚

4/10 不太好

Mr and Mrs

喜歡：設施服務
不喜歡：整潔度、員工素質和住宿環境和硬體
HORRIBLE CUSTOMER SERVICE AND CLEANING OF ROOMS.
於 2022 年 2 月住了 5 晚
Vincent 於 2022年3月29日回覆
We apologize you had a bad experience with us at the resort as this is something that does not happen often here. We would love the opportunity to make it up to you at your convenience.