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Reviews of Mont du Lac Resort

3 out of 5
Mont du Lac Resort
3125 S Mont du Lac Drive, Superior, WI

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 51 reviews" "
Rating 8 - Good. 18 out of 51 reviews" "
Rating 6 - Okay. 7 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 6 out of 51 reviews" "

9.2/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Linda

Stayed 1 night in Feb 2024

2/10 Terrible

tameswarao

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No restroom and there no path going to cabin, Door is not locked we not comfortable to stay there
Stayed 1 night in Feb 2024

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mont du Lac Staff on 2024/1/5
Thank you for your review and for staying with us. We are pleased to hear that you enjoyed your stay!

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2023
Response from Mont du Lac Staff on 2024/1/5
Thank you for your review and we are happy to hear that you enjoyed your stay with us!

8/10 Good

Kelley

Traveled with family
Liked: Cleanliness, room comfort
Very nice, rustic
Stay was wonderful. Beautiful cabin, beautiful weather and absolutely beautiful views! Couch was terribly worn. Walk to shower house/ bathroom is a trek! Steps to it would be helpful. Overall the price was perfect, cabin very nice. The gamily time it created was amazing!
Stayed 1 night in Oct 2023
Response from Cherie on 2023/10/27
Thanks for staying with us. We are glad you enjoyed your stay. I will pass your comment about the stairs on to the projects manager.

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, room comfort
I will go again and tell others to go.
Everything was excellent, if I had a suggestion it would be to let guests know via text earlier about special events (ie wedding) that affect facility closures (ie restaurant/bar).
Stayed 2 nights in Oct 2023
Response from Cherie on 2023/10/16
Thank you for staying with us. Those text messages usually go out sooner, sorry it didn't during your stay. We're glad you enjoyed your stay.

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful view, better than expected!
Stayed 1 night in Oct 2023
Response from Cherie on 2023/10/16
We're glad you enjoyed staying with us. We hope you join us again soon.

8/10 Good

CJ

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from MDL Guest Services on 2023/10/11
Thank you for your review, CJ. Come back and stay with us again soon.

8/10 Good

Luke

Traveled with family
Liked: Amenities, property conditions & facilities
We recently found this property due to a last minute trip and the price was just right! Very pretty property with alot of things to keep busy if you like to be outdoors, the grounds seem well taken care of! Staff were pleasant and helpful with any questions. However, when we booked we were really excited to use the swimming area and outdoor slide but were sadly disappointed with the restrictions they have. We really wish that information would have been readily available online. Their website could offer alittle more information! Overall, we really like it and would go back!!
Stayed 2 nights in Jul 2023
Response from Cherie on 2023/8/24
Thank you for staying with us. We are glad you enjoyed your stay. We are in the process of updating our website and appreciate the feedback on having more information online for guests.

6/10 Okay

Steve

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall we really enjoyed our stay here with our grandkids, but some aspects surprised us and were troubling. First let me describe the good parts because it was fun. The scenery at this ski lodge was Beautiful. We were surprised by how big and nice was the cabin. Our 4 grandkids beach, trampoline, slides , etc and the small lake. I was troubled by a few things. We knew there was no running water or bathroom in the cabin. I asked about the shared bathroom. The desk clerk assured me it was near the cabin, but obviously didn’t know. Technically it was pretty close, but straight up a steep hill without stairs. We did have access to a porta-potty which was overdue for cleaning. The kids had fun so it wasn’t awful.
Stayed 1 night in Jul 2023
Response from Cherie on 2023/7/15
Thank you for the review. Glad your staff was enjoyable for the most part and the Grandkids had a fun in the waterpark.Thank you for letting us know about the porta potty, we will get that taken care of. Stairs are something we are considering adding. Thanks for your input on that.

8/10 Good

Kyle

Great price/beautiful location.
I woke up around 10 a.m. on July 4th in Rochester, MN and made A split decision last minute choice that it would be nice to watch the fireworks in Duluth, MN. I started looking online for hotels. Everything was $200+/night. I came across Mont du Lac Resort and found a small little cabin for under $100/night. I was on the road by 1 and arrived around 6. Ended up staying 2 nights because of the price and location. Cellphone reception wasn't great but they have free WIFI throughout the property! I had a great getaway. I will utilize this Resort again in the future if I'm in that area. Highly recommend. 5 Stars*****
Stayed 2 nights in Jul 2023
Response from Cherie on 2023/7/9
Thanks for Staying with us. We're glad you enjoyed your stay.

10/10 Excellent

Deborah, Bemidji

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesum place to get RnR. Environment Price location n staff r great!!
Stayed 1 night in Jun 2023
Response from Cherie on 2023/6/29
Thanks Deborah. Glad you enjoyed your stay. Hope we can host you again soon.

10/10 Excellent

Mandy

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Its so beautiful and peaceful, not to mention affordable. I would recommend this stay to anyone asking about stays near duluth.
Stayed 2 nights in Jun 2023
Response from Cherie on 2023/6/29
I am glad you enjoyed your stay. Hope to see you again in the future.

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Incredible quiet place the nights we stayed! The bar was great but i wished it would have been open longer and they ran out of tequila. We only received 2 wristbands for accommodations for up to 6 people. We had to buy extras at $18/ person.
Stayed 2 nights in Jun 2023
Response from Cherie on 2023/6/29
Hi Laura, Glad you enjoyed your stay for the most part. It looks like the extra wristbands were purchased as regular daily wristbands. I have made a note in your reservation that you can have 2 wristbands to visit another time this summer.

10/10 Excellent

Amy, Duluth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Guest Services on 2023/4/19
Thank you for your review and we hope to see you again in the future!

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Cherie on 2023/3/26
Thanks for staying with us Joseph. Glad you enjoyed your stay. Hope to see you again soon.

8/10 Good

Kelly, Cloquet

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to the hills
Stayed 1 night in Feb 2023
Response from Guest Services on 2023/3/10
Thank you for your review and we hope to see you again in the future!

8/10 Good

John and Johanna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The multi-room cabin was awesome for our family, and the wood stove inside was the highlight inside. Views were pretty.
Stayed 1 night in Jan 2023
Response from Guest Services on 2023/1/29
Hi John and Johanna! Thank you for your review and glad to hear you enjoyed your stay and the wood stove! Come back and visit us again soon.

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our family of four had a blast- we are already planning our next trip back!
Stayed 1 night in Jan 2023
Response from Guest Services on 2023/1/25
Thank you for your review and that is great to hear! See you again soon!

6/10 Okay

Heather

Stayed 1 night in Dec 2022

4/10 Poor

Alaina L

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was not happy we were not informed of a party at the hill restaurant part and the shuttle would not bring us up there since we were not part of the party. My friend and i were so cold from walking just to find out there was no place to dine in and barely made it back down the hill in time for a meal. The shuttle driver was very rude and wouldnt even come back for us. We told a staff member below the hill that we would come just to tube but never again will i stay.
Stayed 1 night in Dec 2022
Response from Chase Bain on 2023/1/7
Sorry to hear about this inconvenience, the shuttle driver has been spoken to. We hope that you will return and have a much better experience. Sincerely Chase Bain Hospitality Manager.

10/10 Excellent

jeff

Stayed 2 nights in Nov 2022

10/10 Excellent

Hailey

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Being able to wake up to an amazing view every morning was the most beautiful thing.
Stayed 2 nights in Oct 2022
Response from Cherie on 2022/10/31
Thanks for staying with us. Glad you had a good time.

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, room comfort
Nice surprise
We were very please with this place we will be back for sure
Stayed 2 nights in Oct 2022
Response from Cherie on 2022/10/28
Thanks for staying with us. Glad you enjoyed the cabin & resort

8/10 Good

GR

Liked: Cleanliness, room comfort
Beautiful, but came up short
Some amenities provided by facilities offering accommodations are taken for granted (by me, at least). Communication about lack of an indoor bathroom and running water would have been appreciated. It likely wouldn’t have changed our decision to stay here, but we shouldn’t have had to wait until entering the cabin to find out that the expected facilities were absent.
Stayed 1 night in Oct 2022
Response from Cherie on 2022/10/28
I apologize that you weren't informed that the bathroom/shower house was separate, that is usually something that is covered during the arrival day call. It is also stated on the website but is sometimes missed.

2/10 Terrible

Howard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
BEWARE WHAT YOU BOOK!! We spent big bucks for one night here last weekend, October 14th. To our shock this cabin had NO WATER. NO SINK. NO MIRRORS. NO BATHROOM. NO WINDOW SHADES. NO PRIVACY whatsoever. These "Slope Side Cabins" are primitive log cabins that are very well constructed, but lack basic needs. They all have a "shared bathroom" which is actually a separate building UP A HILL from where our cabin was. And even that has NO TOWELS. You can take a shower if you make the effort to get there but NO TOWELS, Really?? These should not even be allowed on this site. The rest of the property was awesome, but we felt like hobos and it sucked horribly. No refund offered. The staff said that we "should have read the fine print". We looked back and nowhere did it say no bathroom in the room. It only said no towels and I did miss that. Seriously who would book this knowing what we know now? Horrible experience...beware.
Stayed 1 night in Oct 2022
Response from Chase Bain on 2022/10/20
Thank you for staying with Mont Du Lac Resort! We appreciate your feedback and we are working towards fixing problems like this.

10/10 Excellent

Kevin

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Great venue for fall. We had three families come together for a great time.
Stayed 4 nights in Oct 2022
Response from Chase Bain on 2022/10/20
Thank you for staying with Mont Du Lac Resort!

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The room and the view were amazing but the staff and hospitality were subpar
Stayed 1 night in Oct 2022
Response from Chase Bain on 2022/10/6
Thank you for staying with us. Is there anything specific our staff and hospitality department could do differently to make your stay more enjoyable?

8/10 Good

Charles

Liked: Cleanliness
Nice sized cabin. We got the Slopeside Single Cabin. The main thing is knowing what you are signing up for. I had read another review suggesting bringing extra blankets, and that is a must.
Stayed 1 night in Oct 2022
Response from Chase Bain on 2022/10/6
Thank you for staying with us Charles. You may also request extra blankets by calling the front desk. We are always happy to help guests with anything they may need.

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Communication was poor. Staff was abrupt and not very helpful. No instructions for checkout and no key drop.Our checkin was interrupted by another staff person and both people stopped to have a conversation (about a paper sign for pretzels on sale) and left us waiting. Rather expensive price for poor customer service.
Stayed 2 nights in Sep 2022
Response from Cherie on 2022/10/28
Thank you for letting us know about your experience even thought it was not positive. We strive to provide great customer service so your comments are important to us.

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very beautiful. No issues.
Stayed 1 night in Sep 2022
Response from Chase Bain on 2022/10/20
Thank you for staying at Mont Du Lac Resort!

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Nice and clean. Don't forget to bring water, towels and an extra blanket and pillows if you stay in a cabin without a bathroom.
Stayed 1 night in Sep 2022
Response from Cherie on 2022/9/19
Thanks for staying with us Eric. You are correct our Slopeside cabins only come with basic linens (sheets, pillows and a light blanket. They do not have running water so towels are not provided.

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2022
Response from Cherie on 2022/9/18
Thanks for staying with us

8/10 Good

Chery

Traveled with family
Liked: Cleanliness, property conditions & facilities
This property was clean and the grounds are beautiful. The out house was a bit dirty.
Stayed 1 night in Sep 2022
Response from Cherie on 2022/9/18
Chery Thanks for staying with us.When you say the outhouse was a bit dirty was that one of the potta potties or the bathroom shower house?

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, room comfort
Quiet and clean.
We were impressed by the property. Our cabin was wonderful. I area was quiet and clean.
Stayed 2 nights in Aug 2022
Response from Chase Bain on 2022/8/25
Thank you for staying at Mont Du Lac Resort!

8/10 Good

Reyan

Stayed 1 night in Aug 2022

8/10 Good

Andrew

Stayed 1 night in Aug 2022

2/10 Terrible

Kelsey

Stayed 1 night in Aug 2022

10/10 Excellent

Reyan

Liked: Cleanliness, amenities, property conditions & facilities
Safe to stay.
Stayed 1 night in Aug 2022

8/10 Good

Rachael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
If you book a cabin here, call the property directly to make sure you get what you want. The pictures/information on Expedia was inaccurate. We got a slopeside cabin and there's no bathroom or running water. Talked to the front desk, who said this happens often with Expedia, and they switched us to a different cabin free of charge. New cabin was great and just what we wanted.
Stayed 1 night in Aug 2022

8/10 Good

Amy

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2022
Response from Cherie on 2022/8/6
Thank you for staying with us

6/10 Okay

Katie

Liked: Cleanliness, amenities, property conditions & facilities
The property was fine, but expedia double booked the cabin I rented so I couldn’t stay there AND never gave me a refund.
Stayed 2 nights in Jun 2022
Response from Cherie on 2022/6/27
Sorry to hear about the double double booking. We are working to get you a refund. we have requested from Expeddia twice. Just waiting for them to take care of it on their end.

6/10 Okay

Carol

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
It was not what I expected.
Stayed 2 nights in Jun 2022
Response from Cameron J on 2022/6/21
I am sorry your stay did not go as you intended it. Please let us know what we can do to improve the guest experience.

8/10 Good

Pahoua, Shakopee

Stayed 2 nights in Jun 2022

10/10 Excellent

Richelle

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t come with expectations of resort amenities, but what was available impressed me for $5/day/person extra. We had fun.
Stayed 2 nights in Jun 2022
Response from CameronJ on 2022/6/10
Thank you for your staying at Mont du Lac Resort!

8/10 Good

Ron

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022
Response from Rick on 2022/5/30
Thank you for your review. We hope that you will visit Mont du Lac Resort again.

4/10 Poor

Suzanne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The cabin was really nice. The area and location were perfect. The only negative thing I would say is it is NOT handicap accessible. There is no bathroom or water in the cabin. We had to drive up a hill to get to a bathroom and to wash hands. It was so beautiful. We loved it but it was really tough walking to the Porta pot. We would love to back in the summer and give it a second chance.
Stayed 2 nights in Apr 2022
Response from Rick on 2022/4/11
I apologize that your visit did not meet your expectations. Please call our Guest Services office so that we can discuss your visit. Thank you!

4/10 Poor

Jason

Traveled with family and small children
Disliked: Amenities
Definitely was not a slope side cabin as advertised, was shoved in the woods with no view. Not made aware to bring linens or pillows. Limited comfort, one old sofa for a cabin that is supposed to sleep 6. Mattresses hard as a rock, would have been better sleeping on the floor. They closed early in fear of a storm that never came, staff was rude
Stayed 2 nights in Mar 2022
Response from Rick on 2022/4/11
I apologize that your visit did not meet your expectations. Please call our Guest Services office so that we can discuss your visit. Thank you!

2/10 Terrible

Karen

Business traveler, Traveled with family
Disliked: Room comfort
Stayed 1 night in Jun 2022
Response from Cherie on 2022/6/12
Sorry to hear your stay was not enjoyable. Please let us know what we can do to improve the guest experience.