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Reviews of Copper Mountain Motel

2.5 out of 5
Copper Mountain Motel
577 W Kiser Street, Superior, AZ

Reviews

6.8
Rating 10 - Excellent. 56 out of 198 reviews" "
Rating 8 - Good. 55 out of 198 reviews" "
Rating 6 - Okay. 27 out of 198 reviews" "
Rating 4 - Poor. 24 out of 198 reviews" "
Rating 2 - Terrible. 36 out of 198 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Liked: Cleanliness, staff & service
The folks there are great but the restaurants in the area are very limited. No breakfast and the evening BBQ smokehouse was closed. No meal that night nor in the am.
Stayed 1 night in May 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to Highway 60, larger refrigerator and microwave in room.
Stayed 2 nights in Apr 2024
Response from Sam on 2024/5/3
Thank you Edward for your feedback! See you next time

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Copper Mountain Motel is a great low-cost option for anyone visiting Superior to hike, visit the Arboretum, or explore Superior's historic downtown. The motel is not on Main St, but its location right off the 60 is convenient for travelers, and it is only a quick drive/walk to get to the historic town center. The owner is kind and accommodating. My room was large and clean and my stay was quiet and uneventful.
Stayed 1 night in Apr 2024
Response from Sam on 2024/5/1
Thank you Lauren! I am glad you enjoyed your stay! See you next time.

6/10 Okay

Alan J.

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros: close to Boyse Thompson Arboretum Cons: small rooms, few amenities, limited dining in the area, parking is tight
Stayed 1 night in Apr 2024
Response from Sam on 2024/4/28
Thank you for your feedback.

4/10 Poor

Adi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam on 2024/4/28
Thanks..Would have appreciated on-site feedback..

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam on 2024/4/28
Thanks!

2/10 Terrible

Jacqueline

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t even know where to start. It was bad. Like really bad. The door to the room was not secure, there was no deadbolt, it was literally an interior door! There was one lamp on bedside table. No other lighting worked. The bathroom was filthy… pubic hair, around the commode it was all dirty and dusty, there was grimy soap scum and mold in shower. The wall heater had several layers of duct and electrical tape. A pedestal floor fan was the cooling. I took pictures because it was so shocking. We would have left, if it wasn’t so late and we weren’t so exhausted. The lady was friendly but c’mon actually had the cajones to ask how everything was as I checked out? I was gobsmacked. They should be ashamed charging over 100 dollars but there is only one other hotel in the area and it’s two and half times the price of this one ( and btw it’s beautiful) My advice is to go there or with an Airbnb, the town is really a great place to visit. Friendly people, delicious food and neat shops.
Stayed 1 night in Mar 2024
Response from Sam on 2024/3/12
Thank you for your feedback! We are continuing to make improvements.. we will address housekeeping issues..

4/10 Poor

Rosa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Sam on 2024/4/2
Thank you for your feedback

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property had little parking. The room was not as advertised. But yet I did have a good stay.
Stayed 1 night in Feb 2024
Response from Sam on 2024/2/25
Alex- Thanks for your positive feedback. We are working on improving each room. I am glad you had a nice stay

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Beautiful area. I hope to return. Very comfortable bed!
Stayed 4 nights in Feb 2024
Response from Sam on 2024/2/11
Thank you for your feedback Kathy! See you next time.

6/10 Okay

Laurie

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very nice. Accommodations are older and have seen better days.
Stayed 1 night in Feb 2024
Response from Sam on 2024/2/10
Thank you for your feedback! Laurie

8/10 Good

aaron

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what I was looking for, a room to stay in while exploring the area.
Stayed 2 nights in Jan 2024
Response from Sam on 2024/1/22
Thank you for your feedback Aaron! Hope to see you in future..

2/10 Terrible

Dwayne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sam on 2024/2/11
I am sorry for the inconvenience. We would loved to resolve issues during your stay. Thank you for your feedback.

8/10 Good

Nathan, Peoria

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Sam on 2023/12/21
Thank you for your feedback Nathan

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Solid nothing special everything was clean. There was a stain in the shower
Stayed 1 night in Dec 2023
Response from Sam on 2023/12/21
Thank you for your feedback Zach

10/10 Excellent

Bridget

Liked: Amenities, property conditions & facilities
Great value for location!
Stayed 1 night in Dec 2023

10/10 Excellent

RICHARD

Stayed 1 night in Nov 2023
Response from Sam on 2023/12/21
Thank you for your feedback Richard

6/10 Okay

Ora

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was not the best of stays. The owner was lovely, but the room was dark, light in the room didn’t work. We spent very little time in the room, but it did not feel safe. Only bottom lock on door worked, deadbolt was just for show. No real bath towels, and the best of the worst was the bed. 2 flimsy old pillows and the crunchiest most used up mattress I have ever slept on. Would not recommend if you have certain ideas of what a $100 a night hotel should look and be like, but if you just want sleep and go , it might work for you, but not for $100 a night. If you are alone, a single person, no, do not stay here, it is not a very safe area. I will never be caught there alone. It just wasn’t worth the $ although the little town itself is so quaint.
Stayed 2 nights in Nov 2023
Response from Sam on 2023/11/6
Hello OraI appreciate your feedback. Also, we are continually work hard to improve comfort for our guest. We will address the issues. I am new in town with less than 2 years. Superior is safe place to visit with lots of outdoor activities.

8/10 Good

Warren

Liked: Cleanliness, staff & service
Older property, bed is on its ebb. Hostess was gracious and smiling.
Stayed 3 nights in Nov 2023
Response from Sam on 2023/11/6
Thank you for your feedback Warren.

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the coat
The room was extremely small, the comforters felt dirty. My husband was unable to get the WiFi password. Too many things to complain about. The cost was extreme considering the smallest room ever. Not to mention that one bed was horribly uncomfortable! Not coming back
Stayed 2 nights in Oct 2023
Response from Sam on 2023/10/16
Hello LisaWe are continue to make improvements, sorry for the inconvenience. Thanks for your input on one mattress, I appreciate the feedback.

10/10 Excellent

Hilario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sam on 2023/10/5
Thank you for your feedback

4/10 Poor

Karen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here a few years ago and the owner was friendly and helpful. The place was shabby but quaint. We were extremely tired when we arrive. It was a place to sleep but no amenities. No coffee. Nothing open nearby. We had to leave early in the morning. The price was low, but if I had known the condition, I would have looked elsewhere.
Stayed 1 night in Aug 2023
Response from Sam on 2023/8/10
Hello Karen.. I am sorry you didn’t enjoy stay. We are continually making improvements.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sam on 2023/6/15
Thank you for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quick place to stay.
I have not been to this motel in over 2 years due to previous management, but now the motel is looking better with renovations. The room I stayed in was clean and roomy. I would stay here again in the future.
Stayed 1 night in May 2023
Response from Sam on 2023/5/30
Dear- Guest! I am glad you enjoyed your stay!Thank you for your feedback.

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness
We liked the quirkiness of the room and appearance of the motel.
Stayed 1 night in Apr 2023
Response from Sam on 2023/5/8
Thank you for your feedback I am glad you enjoyed your stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical and comfortable.
This basic motel is clean, quiet, and comfortable in a convenient location. This is not a motel for amenities. It is a motel for an economical stay for those not looking for the Ritz. I've stayed twice and the experience is consistent.
Stayed 3 nights in Apr 2023
Response from Sam on 2023/4/28
Richard- I am glad you enjoyed your stay! Thank you for your feedback.

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The family that runs the motel are nice. They work hard. The inside and outside are very clean. If it wasn't for them, there would be no affordable alternatives in Superior. It was very safe. The bed could be better. There is no coffee maker in the room. There is no light in the shower, there is a light in the bathroom.
Stayed 2 nights in Apr 2023
Response from Sam on 2023/4/24
Thank you Wendy for your valuable feedback. I will look into lights for shower. Again I am glad you enjoyed your stay.

10/10 Excellent

Paul

Loved it!
Awesome little roadside motel that has everything you need. Great staff!
Stayed 1 night in Mar 2023
Response from Sam on 2023/4/2
I am glad you enjoyed your stay! See you on your next week!

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quaint and comfortable and easy access.
Stayed 1 night in Mar 2023
Response from Sam on 2023/3/26
Hello Robert- I am glad you enjoyed your stay

8/10 Good

matthew, Show Low

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but clean and spacious. Beautiful scenery!
Stayed 1 night in Mar 2023
Response from Sam on 2023/3/19
Matthew- I am glad you enjoyed your stay! Thanks for your feedback.

2/10 Terrible

Sandra

Stayed 1 night in Mar 2023
Response from Sam on 2023/3/13
Thank you for your feedback. We are continually making improvements to for comfortable stay.

2/10 Terrible

william

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst shower ever !!
Stayed 1 night in Mar 2023
Response from Sam on 2023/3/9
William- Thank you for you feedback. We are taking care of the issues this Friday.

8/10 Good

Dennis

Stayed 2 nights in Feb 2023
Response from Sam on 2023/3/19
Thanks you for your feedback Dennis!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location just off US60 but the rooms are well-insulated and I could't hear any traffic. The rooms appear to have been recently renovated and are convenient, with a separate study/breakfast nook with fridge and microwave and efficient heat/AC unit. Small but serviceable bathroom. Comfortable queen bed. Very friendly and helpful manager.
Stayed 1 night in Feb 2023
Response from Sam on 2023/2/27
Thank you for your feedback. I am glad you enjoyed your stay.

6/10 Okay

Analisa

Stayed 1 night in Feb 2023
Response from Sam on 2023/3/19
Thank you for your feedback! I am glad you enjoyed your stay!

10/10 Excellent

David

Stayed 1 night in Feb 2023
Response from Sam on 2023/2/26
Thank you David for your feedback.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
The reviews are correct. It is an older motel and they are working on it. And the woman who works there is outstanding! The hotel has charm, and is worth what you pay for it. We’ve stayed in hotels where it’s been worse than what we paid, but we’d actually return here because of the service, location, and the heater and refrigerator are awesome!
Stayed 2 nights in Feb 2023
Response from Sam on 2023/2/20
Thank you Alison! I am glad you enjoyed your stay. Thanks for appreciating our improvements efforts. See you next time

8/10 Good

Michelle

Stayed 2 nights in Feb 2023
Response from Sam on 2023/3/19
I am glad you enjoyed your stay Michelle! Thanks for your feedback!

10/10 Excellent

Jon, Phoenix

Stayed 2 nights in Feb 2023
Response from Sam on 2023/3/19
I am glad you enjoyed your stay!

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
We stayed the night . The place was perfect for what we needed .
Stayed 1 night in Feb 2023
Response from Sam on 2023/2/13
Thanks for your feedback Shane! Hopefully we will see you in future.

8/10 Good

daniel

Traveled with family
Liked: Cleanliness, staff & service
A little outdated, but in a great location. The people were very nice. Would stay again
Stayed 2 nights in Feb 2023
Response from Sam on 2023/2/11
Thank you Daniel for your feedback. Improvements are work in progress to bring more comfort to our guests.

10/10 Excellent

April

Stayed 1 night in Feb 2023
Response from Sam on 2023/2/6
I am glad you enjoyed your stay!

10/10 Excellent

April

Stayed 1 night in Feb 2023
Response from Sam on 2023/2/6
Thank you for your feedback.

2/10 Terrible

Eliza

Stayed 1 night in Jan 2023
Response from Sam on 2023/1/28
Thank you for your feedback.

2/10 Terrible

Patrick

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We spent about 1.5 hrs in the room and decided we could not stay in it. Drove 25 miles out of town to find a suitable room. The prior reviews noting remodeling are either completely bogus or Room 1 has yet to be remodeled. Room is right off the highway so it sounded like cars were gonna come through the walls. The room had not seen a fresh coat if paint in years. Furniture, fixtures & window coverings are from the 60’s or 70’s. There were cobwebs hanging from the ceiling, especially the closet, spider carcasses smashed into the walls, door moldings broken off, not sure how secure the entry door was, toilet paper packed around the bathroom window to “seal”, open holes in shower where plumbing came through the walls. Provided towels were older than me and looked like shop towels or car washing towels. Room was freezing and there was a 4” x 4” electric space heater that didn’t work. On site staff provided his own to accommodate our needs. I have pictures for most of the issues noted here! This place appears to be more of a boarding house than a motel for travelers.
Stayed 2 nights in Jan 2023
Response from Sam on 2023/1/24
Hello Patrick- Thank you for your feedback. Yes, you are correct, this room still need little TLC and renovation. We will take care of the issues as addressed. The room is next on a list for a makeover as time permits.

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CmmSuperioraz
Very run down rotting walls no egress windows in case of emergency toilet overflowed no batteries in the tv remote and the smell was. Overwhelming
Stayed 1 night in Jan 2023
Response from SAM on 2023/1/12
Deborah- I apologize for the inconvenience. I would have address the issues immediately if brought to my attention.

10/10 Excellent

April Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The red mountains
Response from Sam on 2023/1/6
Hello April I am glad you enjoyed your stay with us. see you next time.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Sam on 2023/11/6
Thank you for your feedback Thomas.

10/10 Excellent

LEE, vista

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the room #8 with separate rooms for frid, and microwave and and shower room. The room stayed warm with no need for heat and bed was comfortable. Unique style and comfortable overall. Also, touch screen tv, very cool.
Stayed 1 night in Nov 2022
Response from Sam on 2022/11/25
Lee - I am glad you enjoyed your stay. Thank you for your feedback.

8/10 Good

chris

Stayed 2 nights in Nov 2022
Response from Sam on 2022/11/25
Thank you for your feedback. I am glad you enjoyed your stay. See you next time.