Outdoor pool

Reviews of Motel in Nambour

3 out of 5
Motel in Nambour
2 Rigby Street, Nambour, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 145 reviews" "
Rating 8 - Good. 44 out of 145 reviews" "
Rating 6 - Okay. 8 out of 145 reviews" "
Rating 4 - Poor. 2 out of 145 reviews" "
Rating 2 - Terrible. 2 out of 145 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a good, easy going atmosphere, and peacefull alround experience
Stayed 1 night in Feb 2024
Response from Sonya on 2024/2/23
Thank you Philip for Your positive review! We look forward to seeing you again :) Regards, Motel In Nambour

4/10 Poor

James

Traveled with partner
Disliked: Amenities, property conditions & facilities
Basics - thank you for the stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Brendan

Stayed 1 night in Jan 2024
Response from Sonya on 2024/2/23
Thank you Brendan for your positive review! We look forward to seeing you again :) Regards, Motel In Nambour

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sonya on 2024/1/20
Thank you, Grant!

8/10 Good

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service
Room needed a little work ie wobbly uneven table to eat on, bed was old and springy etc. However it was clean, the shower was great and the front room staff were lovely, very helpful and accomodating, checking on us if we needed anything.
Stayed 1 night in Nov 2023
Response from Sonya on 2024/1/20
Hi Peter, thank you for your positive review. I'm glad our staff has been helpful and looking after the guests. The motel recently changed hands and we are doing our best to make improvements. If you ever come up this way again, please give us another go see if it's better than this time :) Kind regards, Motel in Nambour

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Interesting
So, the place is run down and could use some maintenance as this really detracts from the rooms. There is no cutlery yet a toaster and microwave. the current photos do not represent what you see when you arrive, which again is unfortunate. Doors have difficulty with being locked, windows dont lock. On highway but noise is limited until the morning. There is no foxtel despite the sign. Staff are very friendly and obliging to assist. Would be good to have a breakfast option too. Yes its advertised as 3 star, but for the price paid would expect so much more. Somewhat overpriced.
Stayed 1 night in Nov 2023
Response from Motel in Nambour on 2023/11/21
Dear guest, thank you for your feedback. The motel has just changed hands. We are trying our best to improve the service as well as the facilities. Cutlery is available upon request. We have set up the onsite assistance phone number. Guests can contact the staff onsite for assistance and the phone is monitored 24 hours. We also encourage the guests to contact us direct for the best price. Again we appreciate your feedback and will look into it. We look forward to seeing you again in the future. Regards, Motel in Nambour

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
short of toilet supplies and communications, can be improved
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family room - queen and 2 singles
The Motel In Nambour was perfectly clean with all items and bathroom in very good condition. We had the family room for a brief overnight stay as just needed a place to sleep before an event the next morning. Service was good however we didn't need anything as only came back to the room at 9pm and left the next morning at 7.30am. The location was very quiet with no road or outside noise to disturb sleep which was great. The room was spacious, had a good air conditioner, fridge, microwave, kettle, table for four which we didn't use but it was good that it was provided. Linen and pillows were fine but we were not a fan of the queen mattress and found it quite springy and uncomfortable - where we could feel every movement of the other person. Maybe the other rooms have different mattresses? We realise that it is a motel and did not expect 5 stars and only thing to improve is a new queen mattress in the family room.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The car parking space was very tight; ok for little cars, not for bigger ones
Stayed 1 night in Dec 2019

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfy bed, pleasant staff... what more do you need?
Stayed 2 nights in Nov 2019

10/10 Excellent

lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay here again!!
We had a very pleasant stay. The room was quiet given the Motel has a lot of passing traffic so we slept very well. We liked the compact design of the room and the large wardrobe was a surprise. The only discomfort we had was the squeezy car park which we worked around. Having a car park undercover is a bonus with Qld storms!!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception on arrival. Nicely renovated. Great place to stay at. Would highly recommend.
Stayed 1 night in Oct 2019
Response from James on 2019/10/21
thanks so much for this great review.

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Joanne on 2019/10/17
Hi Anonymous what a shame you couldn't provide your details so I could understand more about your stay. Kind regards Joanne and Gren

10/10 Excellent

Janelle, Hervey Bay Qld

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious twin room. Great price. Close to the shopping centre.
Stayed 1 night in Sep 2019
Response from Joanne on 2019/10/3
Hi there Janelle Thanks so much for your great comments and fantastic rating. Much appreciated. Joanne and Gren

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and practical and a great nights sleep.
Stayed 1 night in Sep 2019
Response from Joanne on 2019/9/14
Thanks so much whoever you are. Kind regards Joanne and Gren

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Joanne on 2019/9/14
Thanks so much for such a great review. Kind regards Joanne and Gren

10/10 Excellent

Sheila

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Have not stayed in a motel for a long time, found the room to be very clean and suited our needs for an overnight stay. Staff very friendly and helpful, would stay there again.
Stayed 1 night in Sep 2019
Response from Joanne on 2019/9/14
Hello Sheila We do appreciate you providing such great feedback and also for a great review. We look forward to welcoming you back to Motel in Nambour. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely and big ideal for a family. Accidentally left something behind a little disappointed that we werent notified (ive stayed in big chains and they have called regarding items left) instead item was thrown in bin. Just a suggestion costumer services is everything maybe consider making courtesy calls to guests in the future.
Stayed 1 night in Aug 2019
Response from Joanne on 2019/9/3
Hello there and I do recall your booking. We were very happy to be able to upgrade you to a larger family room at no extra cost. You are correct about us not being part of a big chain as we are a small family run business and do all the work ourselves. Just to correct you we do realise that customer service is everything to a smalll operation like ourselves and have proven very successful in this area (refer to other reviews). We make a point of calling guests that have left something valuable in their room. We did not think that a small container with a cut up orange that we found 3 hours after you left was what we classifed as "valuable". We were happy to retrieve this from our bin non the less. Perhaps next time can I suggest that you conduct a quick check of your room to see if you have left any valuables behind as it is your responsibily and not that of the accommodation provider. Kind regards Joanne and Gren

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The people were wonderful and the room was very good for a country motel
Stayed 1 night in Aug 2019
Response from Joanne on 2019/9/3
Hello there Anonymous thanks heaps for your great rating and lovely feedback. Kind reards Joanne and Gren

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely presented. It would have been nice to have a bit more bench space to put necessaries,, eg medications/ make up / clothing. (To extend the bathroom unit top it would be possible by turning the toilet around so it is back against the outside wall.) You wanted my thoughts...
Stayed 1 night in Aug 2019
Response from Joanne on 2019/8/21
Hi there anonymous - thanks so much for such a great review and it would have been helpful for us to know what room you were in as reviewing anonymously doesn't provide us with any booking details Kind regards Joanne and Gren

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel didn't have laundry facilities which would have been good. The motel was very clean and tidy and we enjoyed our stay in Nambour.
Stayed 2 nights in Jul 2019
Response from Joanne on 2019/8/2
Thank you anonymous for your great review. We look forward to welcoming you back next time you need accommodation in Nambour. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant room but unless you pulled the curtains you had no privacy. Needs a sheer curtain as well so you can have some light.
Stayed 3 nights in Jul 2019
Response from Joanne on 2019/8/2
Hi there Anonymous I am not able to tell what room you stayed in to address your comments. Would be great if you could provide your name. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location for this 3.5 star motel. Manager checked us in, with some reluctance, before the scheduled 2pm, even though the room was ready.
Stayed 1 night in Jul 2019
Response from Joanne on 2019/8/2
Hi there Anonymous but I do recall you as our guest. Just for future reference its best to call the motel ahead if you require an early checkin. Its not reasonable to expect other guests to check out early so others can check in before our 2pm check in time (also industry standard I think you will find). Kind regards Joanne and Gren

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine; well located and easy to find.
Stayed 1 night in Jul 2019
Response from Joanne on 2019/7/13
Hi there Anonymous many thanks for such a great review and for your lovely comments. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great facilities. Im not sure why i need to add 50 charcters but now i have
Stayed 1 night in Jul 2019
Response from Joanne on 2019/7/13
Hi there Anonymous we do appreciate you taking the time to provide such a positive review of your stay with us. Much appreciated. Kind regards Joanne and Gren

10/10 Excellent

Sky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, clean and great service. Will be staying again.
Stayed 1 night in May 2019
Response from Joanne on 2019/7/13
Hi there Sky Thanks heaps for your lovely comments and very positive review. Can't ask for better than 5 out of 5. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Joanne on 2019/6/24
Hi there anonymous thanks for your great review who ever you are. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Joanne on 2019/6/17
Thanks so much for your review of your stay with us whoever you are.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy during my recent stay at the motel.. It was very clean, quiet, central to all the venues it was necessary for me to attend and offered everything I needed. It is set within relaxing surroundings & the staff I met were always helpful with any queries I had. I would recommend it to others.
Stayed 5 nights in May 2019
Response from Joanne on 2019/6/8
Hi there Anonymous we do appreciate your great review and very comprehensive and positive feedback. We hope to see you again. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Joanne on 2019/6/5
Hi there Anonymous Thanks some much for providing such a positive review of your stay with us. Kind regards Joanne and Gren

10/10 Excellent

Lisa, Brisbane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location. Clean and well prepared rooms.
Stayed 2 nights in May 2019
Response from Joanne on 2019/5/30
Hi there Lisa Many thanks for such a great review of your stay with. Keep us in mind next time you need accommodation in Nambour. Kind regards Joanne and Gren

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and quiet and relaxing and the stuff was very friendly and good to talk to
Stayed 1 night in May 2019
Response from Joanne on 2019/5/25
Good morning anonymous - thanks ever so much for your very high rating and lovely feedback. Kind regards Joanne and Gren

10/10 Excellent

Stacey-Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Joanne on 2019/5/25
Hi there Stacey-Lee We look forward to seeing you again. 10 out of 10 - thanks so much. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice clean rooms. Great central location
Stayed 2 nights in Apr 2019
Response from Joanne on 2019/5/5
Hi there Anonymous Thanks so much for your great rating whoever you are. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Most comfortable and friendly. Room very well appointed and covered my needs at the time.
Stayed 1 night in Apr 2019
Response from Joanne on 2019/4/25
Hello there Anonymous - thanks so much for your great rating and very positive comments. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and clean and tidy room
Stayed 2 nights in Apr 2019
Response from Joanne on 2019/4/25
Hi there Anonymous we do appreciate your great rating of your stay with us and for your very positive feedback. Kind regards Joanne and Gren

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Joanne on 2019/4/25
Hi there Anonymous We love your 5 out of 5 review of your stay with us. Many thanks Joanne and Gren

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean, everything we needed staff were fantastic
Stayed 1 night in Apr 2019
Response from Joanne on 2019/4/9
Thanks ever so much for such a great rating and positive feedback. Kind regards Joanne and Gren

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Motel in Nambour on 2019/3/31
So glad you enjoyed your stay with us. Thank you for your feedback.

10/10 Excellent

Chrissy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, fresh and clean. Managers helpful and friendly. Would definitely stay here again.
Stayed 1 night in Mar 2019
Response from Motel in Nambour on 2019/3/29
Very glad you enjoyed your stay with us and we look froward to welcoming you again. Thank you so much for your feedback.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property nice and clean, everything functioned well, ac bathroom facilities. Friendly staff.
Stayed 2 nights in Mar 2019
Response from Motel in Nambour on 2019/3/29
So glad you liked our property and service. Thank you so much for your feedback.

6/10 Okay

Bec, Bundaberg

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent staff & service, great location, cleanliness & price! But the mattress! Harder than hard... I’ve slept on softer ones in Thailand! Didn’t sleep a wink as a result.
Stayed 1 night in Feb 2019
Response from Joanne on 2019/3/4
Hi there Bec Thanks so much for providing feedback. I wished you had let us know when you were here as I have no idea which room you were in. We have a variety of mattresses and its very difficult to please everyone. We very rarely have complaints about mattresses. Pillows and mattresses are a very personal preference. Kind regards Joanne and Gren

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the Stay, as always
Stayed 1 night in Feb 2019
Response from Joanne on 2019/3/4
Hi there Jade Thanks heaps. We look forward to seeing you again next time there is a tournament in Nambour. Kind regards Joanne and Gren

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. Room was very clean. Had a very comfortable stay.
Stayed 1 night in Feb 2019
Response from Joanne on 2019/2/20
Thank you so much for such a great review. Can't ask for better than 5 out of 5. Kind regards Joanne and Gren

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfortable but daily cleaning failed to replenish bathroom items including failure to replace hand towel and toiletries
Stayed 3 nights in Jan 2019
Response from Joanne on 2019/2/12
Hi there Anonymous. I do not think its fair that guests can review accommodation providers without providing their name. As you decided to review anonymously I cannot identify when you stayed or what room you stayed in. Therefore I cannot respond accordingly. What a shame you did not come and see us at reception during your stay. All I can think of is you never left your room therefore we may not have had the opportunity to service your room. But like I said we will never know as you did not provide your name.

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019
Response from Motel in Nambour on 2019/4/3
Thank you for taking the time to provide feedback. Glad you enjoyed your stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great week. Was close to everything I needed. Room was great.
Stayed 5 nights in Jan 2019
Response from Joanne on 2019/1/16
Hi there Anonymous - I think I know who you are and thanks ever so much for such a great review. Have a wonderful 2019 and we hope to see you again next time you come to visit family. Kind regards Joanne and Gren

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfy. Walking distance to shops. Pleasant staff
Stayed 2 nights in Jan 2019
Response from Joanne on 2019/1/12
Hi there Anonymous many thanks for such a positive review whoever you are. Kind regards Joanne and Gren

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Clean and tidy and a good size room. Walking distance to RSL.
Stayed 1 night in Jan 2019
Response from Joanne on 2019/1/7
Hi there Anonymous - thanks so much for a very positive rating of your stay with us. Kind regards Joanne and Gren