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聯排別墅汽車旅館的評分

2 out of 5
聯排別墅汽車旅館
509 Yakima Valley Highway, Sunnyside, WA

評論

6.6
10 分,有夠讚;36 則評論中有 9 則" "
8 分,不錯哦;36 則評論中有 7 則" "
6 分,一般般;36 則評論中有 9 則" "
4 分,不太好;36 則評論中有 5 則" "
2 分,很糟糕;36 則評論中有 6 則" "

7.0/10

整潔度

8.2/10

員工素質

6.4/10

設施服務

6.2/10

住宿環境和硬體

6.8/10

環保程度

評論

4/10 不太好

Kerry

情侶出遊, 團體旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
It was cheap and one night. The sheets looked clean. The lamp didnt have a shade, the curtains were yellowed and the tub didnt drain. Im not sure what material the towels were but they did not absorb anything. I think that room had seen some things. But the lady in charge was polite.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

renee,saratoga springs

親子旅遊
不喜歡:整潔度和住宿環境和硬體
Outdated, dirty, stinks, nasty bedding, floor very dirty, room had heavy smoke smell and it was a non smoking room. Towels were gross and had hair all over them. The shower curtain and window curtains looked like there is blood on them. The refrigerator was dirty inside and out. I would not recommend this place.
於 2023 年 5 月住了 1 晚
FK 於 2023年6月2日回覆
We are very sorry that you were unhappy staying at our Motel. The room you stayed in was remodeled with everything including new beds, new floor, new walls and etc. Regardless. we are sorry that you had bad experience but we will continue to improve our services.Thank you

10/10 有夠讚

Ian

喜歡:整潔度、員工素質和住宿環境和硬體
What I liked was a clean room, laundry was clean as well, the AC worked and so far, it has been quiet. Reasonable accommodations after a day on the road. Food can be found down the road.
於 2023 年 5 月住了 1 晚
FK 於 2023年6月1日回覆
Thank you for the wonderful review, we will continue to do our best.

10/10 有夠讚

Eric

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Fred 於 2023年5月6日回覆
Thank you for such a wonderful remarks, We are very pleased and hope to see you again

10/10 有夠讚

Pedro

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 3 晚
Fred 於 2022年12月3日回覆
Thank you for the wonderful response that I'm glad you enjoyed staying at our motel. Please come again.

6/10 一般般

Bonita

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
It was ok
於 2022 年 8 月住了 1 晚
Fred 於 2022年8月12日回覆
Thank you for staying at we can do better our facility and hope we can serve you better next time

10/10 有夠讚

MERLIN

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
PRICE AND AVAILABILITY
於 2022 年 8 月住了 1 晚
Fred 於 2022年8月12日回覆
Thank you for nice comments and we hope to see you again.

8/10 不錯哦

Susan

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The owners are extremely nice and welcoming. Our room was clean and comfortable with a new bed, which was very comfortable. It is an older facility, but it's a decent place at a reasonable price.
於 2022 年 6 月住了 2 晚
Fred 於 2022年8月12日回覆
Thank you for such nice comments and we hope to see you again.

2/10 很糟糕

Ionut

於 2022 年 6 月住了 1 晚

10/10 有夠讚

Mariluz

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

情侶出遊, 寵物同遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was okay not the best but okay they are friendly attended wut we needed n stuff parking was good
於 2020 年 3 月住了 4 晚
FK 於 2020年3月7日回覆
we appreciate your positive feedback and we do try our best to let our guest have their best time while their staying here. Thank you again and we look forward to see you again.

4/10 不太好

真實旅客

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Would not stay here again, EVER
Very nice guy at check in but the rest was terrible. The rooms were dirty and old. The carpet smelled like vomit. We slept in our clothes on top of the beds and kept our shoes on all the time. Would NOT even consider taking a shower or even sitting on the toilet seat. One of the people in our group refused to stay in room and slept in the car. A few rooms had recently been condemned by the city. I would say to avoid this place.
於 2019 年 7 月住了 1 晚
helen 於 2019年7月16日回覆
Dear Anonymous! I fully apologized your recent stay at townhouse motel. We recently shampooed carpet and all comforter and linens are changed! Bathroom are always sanitized every surfaces including tub, toilet and sink! All towels are very clean and spotless as well. Some of our motel rooms are completely remodeling in process. Also we have continental breakfast and free wifi available. Please we will love to serve you and your family again in near future. Thank you

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 1 晚
Helen 於 2019年7月16日回覆
Thank you so much! We will love to serve you and your family near future again

4/10 不太好

真實旅客

商務旅客, 家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Woke up to bed bugs crawling on us and a cold shower.
於 2019 年 6 月住了 1 晚
K 於 2019年6月19日回覆
We do not have bed bugs in our Motel and we do have hot water also. I think you did not control the shower shot off handle right. we do hope that you have better experience with us next time.

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
Pros: it was very reasonably priced, and the hotel staff was awesome. Cons: I
於 2019 年 4 月住了 1 晚
helen 於 2019年5月17日回覆
Dear Anonymous ! Thank you for staying at Townhouse Motel. We are the most reasonable price in Sunnyside and are trying to update our motel rooms as brand new ones as well. We have wifi and continental breakfast available. I hope we could serve you and your family near future. Thank you again

6/10 一般般

真實旅客

商務旅客
喜歡:員工素質
This is the epitome of a cheap motel. It’s basic and provides an indoor place to sleep. There was a used bandage and some cotton swabs sitting on the bathroom heater. For its very basic level of service, it was worth what I paid for it.
於 2019 年 4 月住了 1 晚
Helen 於 2019年5月17日回覆
Dear Anonymous! Thank you for staying at Townhouse Motel. We are trying to serve you and your family as comfortable way we could. We are trying to remodel our rooms as brand new ones. We also have continental breakfast and wifi available as well. We will be honor to serve you and your family near future.Thank you again.

2/10 很糟糕

Melissa

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sleezy hotel
It was run down, sleezy place with bad parking. There was no clerk at the desk, and none answered the bell. The dog barking behind the door was the only response to the door bell.
於 2019 年 4 月住了 1 晚
Helen 於 2019年5月17日回覆
Dear Melissa! I fully apologized about your recent reservation. We have 24/7 front desk staff available and couldn't understand how our staff missed your recent visit!. We are trying to remodel our rooms as brand new ones and have wifi and continental breakfast available as well. Please give us a chance to serve you and your family near future. Thank you so much.

6/10 一般般

miguel

喜歡:員工素質
Just a stay
Just your typical motel .nothing fancy.just a place to lay your head for the night
於 2018 年 9 月住了 3 晚
helen 於 2018年10月9日回覆
Thank you for staying at townhouse motel and we have free wifi , continental breakfast , fresh coffee , and water bottles. We are truly apologize about the level of service and we brought this issue to our team members and our manager to improve quality of service. We hope we will get the opportunity to serve you again near future.

4/10 不太好

真實旅客

於 2018 年 9 月住了 1 晚
helen 於 2018年10月9日回覆
Dear Anonymous ! I fully apologized your recent stay and negative experience at townhouse motel. We shared this issue with our team members and manager to improve the quality service to meet customers' expectations. We hope you give us an opportunity to serve you again near future. '

2/10 很糟糕

真實旅客

喜歡:整潔度
不喜歡:住宿環境和硬體和客房舒適度
Quick stay
We were skeptical of the area, but the room was clean. Bare bones amenities, not even a picture on the wall! They made room for our trailer and allowed us to leave it beyond checkout time, when we returned from the family event. The bed was VERY hard.
於 2018 年 9 月住了 1 晚
helen 於 2018年10月9日回覆
Dear Anonymous! Thank you for staying at townhouse motel and We fully apologized your negative experience at recent stay. I just want to point out that we have free wi, free continental breakfast and free water bottles. We shared this issue with our team members and manager to meet customers' expectation. I hope you give us an opportunity to serve you again near future. thank you

6/10 一般般

真實旅客

喜歡:整潔度和住宿環境和硬體
於 2018 年 8 月住了 1 晚
helen 於 2018年10月9日回覆
Dear anonymous! Thank you for staying at townhouse motel and we fully apologized any negative experience. We shared this issue with our team members and manager to meet customer's expectations. We hope you give us an opportunity to serve you again near future, We have free wifi , continental breakfast and free water bottles also. Thank you again

6/10 一般般

william

喜歡:員工素質
不喜歡:住宿環境和硬體
The motel clerk was nice. Room was run down but when you want a cheap room you get one. Bed was ok and that was all we needed. Next time i will spend a little more money.
於 2018 年 8 月住了 1 晚
helen 於 2018年8月15日回覆
Thank you for staying at townhouse motel. As your feedback, we will bring this matter to our management and staff to improve the most updated rooms as possible. Hopefully, we will serve you again near future.

10/10 有夠讚

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
They took real good care of our family
於 2018 年 7 月住了 1 晚
townkeeper 於 2018年8月9日回覆
Our staff here at Town House thank you for your wonderful comments. we hope to see you again.

8/10 不錯哦

Joe,Port Townsend, WA

喜歡:整潔度、員工素質和客房舒適度
Economical and clean - I’d stay here again.
於 2018 年 7 月住了 1 晚
townkeeper 於 2018年8月9日回覆
we appreciate your comments and we hope to see you again next time you pass by this area

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
於 2018 年 7 月住了 1 晚
helen 於 2018年7月19日回覆
Mr. Anonymous! Thank you for staying at townhouse motel and your pleasant recent stay.

6/10 一般般

Adrienne,Seattle, wa

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Had no idea where the hotel was, since it was connected to the back of a convenience store. No one in the office, had to go to room 15 to get help. I am assuming this is one of those motels that are treated more like apartments. I would only recommend this place if you are strictly sleeping, nothing else. Neighborhood isn't very nice, a lot of interesting people in the parking lot. Not the best, but for $60 a night after taxes, can one really complain?
於 2018 年 7 月住了 1 晚
helen 於 2018年7月17日回覆
Mr.Adrienne! We are fully apologized that your checkin was delayed and you had a difficult finding our motel. We have front desk staff member available 24/7. We also have clean room , free wi-fi. ,fresh coffee and donuts available in the morning. We are truly sorry that your personalized customer service wasn't met to your expectation. We have shared your experience with our team members and manager. We hope to get the opportunity to serve you again near future.

4/10 不太好

真實旅客

不喜歡:住宿環境和硬體
A Clean Dive (that's not an Olympic event!)
Old motel kept clean but it's super old with wear and age covered over with a thick layer of paint. It's a clean dive but still a dive.
於 2018 年 6 月住了 1 晚
helen 於 2018年7月19日回覆
Dear Anonymous! Thank you for staying at townhouse motel. We have shared your feedback with our team members and manager to update our rooms up to your expectations. I hope to get the opportunity to serve you near future.

2/10 很糟糕

J's

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Bare minimum, bare walls
Sheets were clean. Carpet was stained, bathroom and shower, might be clean but in such disrepair that we did not trust them. Patched up holes in the bathroom door and no door on closet, whole room in desperate need of clean paint. Clean paint would do wonders and make it look clean too. We deffinitaly stayed in better motels for $45.
於 2018 年 5 月住了 1 晚
helen 於 2018年7月19日回覆
Mr.J. We are fully apologized your unpleasant experience at townhouse motel. We have shared your feedback with our staff members and manager to update that room up to expectation. We will be very appreciated to get the opportunity to serve you near future.

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
People talked outside my window all night. Did not feel safe. Room was really rundown

10/10 有夠讚

William

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice dive
Very cost efficient!!!!

8/10 不錯哦

Richard

喜歡:整潔度、員工素質和住宿環境和硬體
Townhouse Motel Sunnyside
Check in was very easy and quick. One nice touch was a call about 2 hours before I arrived confirming that I was coming. I got in late that evening and was so glad that everything went so smoothly.

10/10 有夠讚

Alvin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice folks, old motel. Room was clean and the area is safe. It was close to a basketball tournament I was sttending.
於 2018 年 2 月住了 1 晚

8/10 不錯哦

Chris

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 1 晚

6/10 一般般

真實旅客

不喜歡:住宿環境和硬體和客房舒適度
Beds where hard as rocks. But for the price.
The room was freezing when we got there. The bed was cold. There where people yelling out side are room. Nice way to wake up. But for the price a place to lay your head and cheap. Hey the price was great. But I won't stay there again.
於 2018 年 1 月住了 1 晚
helen 於 2018年1月19日回覆
Dear Anonymous! We fully apologized about your recent experience at Townhouse Motel. We have discussed this matter with our team members that we have turned on heaters in advance before customers check in. We hope to get an opportunity to serve you again in near future,

8/10 不錯哦

Watson

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Basic accommodation.
It's a basic older hotel and not fancy but for the money it wasn't bad. It had cable and a small fridge and microwave. The lady at the front desk was very nice.
於 2017 年 12 月住了 1 晚
helen 於 2018年1月15日回覆
Mr. Wason! Thank you for staying at townhouse motel. We are very appreciated you recognizing our best rate and personal customer service. we definitely have free wi fi also. we hope you come back to stay at townhouse near future.