Find hotels in Suncrest, Orem

"The room was not clean. I’m 90% sure the bed sheets were not washed. There was hair EVERYWHERE inside the bed sheets, smudges on the tv base, dirt and dust and dried French fries under the desk area and in the corners near the walls. There was a piece of dried up gum on top of the cabinet, and there was a booger on the shower floor!! The elevator was covered in smudgy fingerprints. The carpets in the hallway and near the elevator were filthy. I went to the front desk, the lady was helpful and did give me a set of sheets, but I had to make my own bed. She apologized and told me the housecleaning staff had already been yelled at that day for doing a horrible job. She said then hair was in the sheets because the lint trap on the dryer wasn’t working right- well the hair was all on one spot, localized into specific areas, like someone whose pajamas were covered in dog hair and walked all through it had climbed into bed. Although, I’m not sure it was actually dog hair. The bed was ok, but cheap. It’s like they decided to turn a newer hotel into a cheap motel, but still charge prices like it’s a nice place. The check-in paperwork made it seem like I was visiting a prison inmate. It is a newer facility but it turning ghetto quickly"

"This used to be my go to hotel. Never again. Uneven flooring, severely broken flour tiles, broken toilet tank lid, severely scratched vinyl flooring not to mention coming apart. Then to top it all off, $375.00 for 1 night due to a college graduation happening in the area. This room wasnt worth $37.50. Price gouging at its finest. This tactic is illegal in most places, but hotels are allowed to donut. Terrible."

"This was fine for one night but they double booked us and the tub was backed up and wouldn't drain. "

"Breakfast has a good variety. The hot tub needs attention."

"very good idea from Hilton this TRU concept, room was just perfect, breakfast was good and service excelent"

"The owners are amazing, Very kind. They have made many improvements and currently during my stay it looked like they were updating and renovating rooms. Most importantly I felt safe. As a single white woman traveling alone that is #1 to me."

"Rooms were decent pool and hot tub were good. Keycards had a little bit of issues but why I gave it a 3 star is there walls are very thin you heard everything"

"Ice machines broken, tv didn’t work despite someone trying to fix it. Chairs and tub in old and bad condition. Now I know why the price was good."

"This is the most bare-bones hotel I’ve ever been in. No hairdryer, no iron, one bar of soap to share between the shower and sink, no Kleenex, no extra toilet paper, etc. You can get things at the front desk, if they are available. We were there for a graduation and a wedding and there were no more irons available, so wrinkled clothes were the fashion of the day. No breakfast, and the coffee machine was only available until 11 AM. We never received housekeeping once during our stay from Wednesday to Sunday, nor was it offered. I suppose we could’ve got it if we had gone down and asked? Some of our towels were stained and some smelled absolutely horrible. At one point I had to get back in the shower and rewash because the towel I used to dry smelled so bad. This hotel seems like they skimp on absolutely everything. While the facility is nice, I will never stay there again."