Room was clean. However, when booking, it stated we were to be given 1 a complimentary beverage per day, per person, because it was a VIP access hotel. I was assuming this would be a soda or juice. No, just a bottled water. And they didn’t even act like they understood what it meant. When we checked in, they had to call manager and then manager said it was only ok to give us each a bottled water.
Furthermore, we were at this hotel to go fishing the local Stuart, FL area. The first day, there were bagged breakfasts at the host stand at 5:00am. The second day, at the same time, we asked if there would be any bagged breakfasts at the host stand. The host said, “we are not offering them this morning”.
Several small things that could have been done better.