This was a very clean and nice hotel. Location was in the perfect area. The reason that I did not give an Excellent review was because of the front desk staff. They did not greet you when you came in or leave the hotel. It wasn't because they were busy, it was there unprofessional training or perhaps they are not happy with their job. I have been a Hilton Honor member for years. Very disappointed that not once guest was welcome. I think even if you are having a bad day, you are the face of the hotel. Say welcome, good night, good morning, make eye contact. Also, we understand that this is a pet friendly hotel. We love pets, but please can they not sit in the area where we are having breakfast. It was crowded, I really don't want to eat with my pets.