"Room been upgraded comfortable Staff very pleasant nothing a problem breakfast freshly cooked to order Only had a couple of drinks as stayed one night looked well stocked bar"
"It's a grand old (or middle-aged) hotel on a stunning hillside location overlooking the harbour. It has clearly seen better days, and seems to be struggling somewhat. This does not stop me from staying there, as I want to support them, and it's a good location for the ferry at Cairnryan. It's clean, has a lift/elevator and rooms with harbour views.
Because it's a big old building, we had to wait quite a while for hot water to reach our rooms for showers.
Staff are exceptionally friendly. From the receptionist who checked us in after our ferry arrived late, to the dining room waitress at breakfast - which was cooked to order and delicious."
"Hotel is tired and needs some refurbishment, cracked tiles in entrance. Furniture walls knocked and marked . Bedroom spacious and clean but dated , bed lined poor, beds with sagging mattress. Furniture knocked and worn, newest bathroom but cracked wobbly floor tiles, broken cabinet, rusty towel rail, shower door would not close.
Staff very friendly, views from hotel superb. Breakfast is quantity over quality.
"
"Second stay at pier 36. Again staff were fantastic. Our room this time was slightly dated and could do with a refresh, view was lovely. Breakfast was great and lots of it, staff very helpful. We didn’t eat here but the Sunday carvery looked so good. We will be back. "
"Electric charging was easy and a great bonus as some in the area were not working. The view from the suite was great, especially as the storm raged able to watch the massive waves crashing."