Sundeck

Reviews of Grey Fox Inn

3 out of 5
Grey Fox Inn
990 Mountain Road, Stowe, VT

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 758 reviews" "
Rating 8 - Good. 235 out of 758 reviews" "
Rating 6 - Okay. 60 out of 758 reviews" "
Rating 4 - Poor. 29 out of 758 reviews" "
Rating 2 - Terrible. 12 out of 758 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and affordable place to stay in Stowe. My room was beautiful and very clean! I used the sauna, hot tub and pool and again everytjong was clean and workimg. Will stay here again.
Stayed 1 night in Apr 2024
Response from Nicole on 2024/4/21
Dear Suzanne,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and our amenities and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Bruce

Comfy bed gas fireplace spacious
Stayed 1 night in Apr 2024

8/10 Good

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean stay. Would definitely stay again!
Stayed 4 nights in Feb 2024

10/10 Excellent

Steven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families with kids; our room was like an efficiency apartment
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for the eclipse!
Stayed 2 nights in Apr 2024

4/10 Poor

Vanessa

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
There are so many things to say and not enough characters available. The inn is clean and the price was fine given the busy weekend before the eclipse. The front desk staff who checked us in was condescending, recommending we make plans for backup plans because of how many people were in town. I plan ahead, I don't need the 'helpful' tone. There's a complete no smoking policy. They insinuated if you smoke in your vehicle while on the property and someone sees, then smokes in their room because 'they were smoking in their car', you would be subject to a $250 fine. No designated area on the property, you would have to step off (onto the street) to smoke. There's no front desk attendant after 10p and a number to call for emergencies. The heat in our room was not adjustable and it was 78 degrees all night. The a/c didn't work either and there were doors, not windows, so opening them wouldn't have been safe. Heat being an inconvenience and not an emergency we didn't call the number. We also ran out of hot water for the shower and reported that to the front desk in the morning. The response was "oh, it must be because everyone is showering this morning." Sounds like the hot water system needs an upgrade. The place also has very thin walls; we could hear the upstairs guests snoring all night. Between the attitude, the thermostat issues, and the lack of hot water, definitely not a place we'd stay at again.
Stayed 1 night in Apr 2024

10/10 Excellent

Ophelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location between the stowe village and the slopes with free shuttle just in front of the building. Spatious rooms and condos with all needed appliances for a few days.
Stayed 5 nights in Mar 2024
Response from The Team at Grey Fox Inn on 2024/3/26
Thank you for the great review! We are proud of our location and our rooms. We look forward to having you visit us in the summer as well when our field is lush & gives access to the town's amazing rec trail. Thank you again!!

4/10 Poor

Adam

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
They checked us in an hour and a half late. Room different than advertised.
Stayed 1 night in Mar 2024
Response from The Team at Grey Fox Inn on 2024/3/24
Thank you for the input. As we try to accommodate our guest with early check-ins, our standard check-in time is 4 pm. It is our goal to ensure rooms are available by this time, but it can fluctuate based on overall hotel demands. We are unsure what was advertised for you on Expedia's website for rooms, as we do not control them, but I am certain our 2 Queen with a fireplace was comfortable and certainly worth the 1-night stay with us. Thank you for letting us know about your stay.

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Team at Grey Fox Inn on 2024/3/24
Thank you for the great review! We look forward to seeing you again!!

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was equipped with a kitchenette, beds were very comfortable and our room was very close to the bike and rec path! Our children loved it!
Stayed 2 nights in Mar 2024
Response from The Team at Grey Fox Inn on 2024/3/9
Thank you for the great review! We are so pleased that your family was happy with our inn! We look forward to see you again very soon!!

10/10 Excellent

m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The room was bigger than expected, super clean and had a second exit. All around great place to stay for a great price.
Stayed 1 night in Feb 2024
Response from The Team at Grey Fox Inn on 2024/3/9
Thank you for your review! We are very happy that we provided you with a great place to stay - and we hope to see you again very soon!!

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great amenities. Great, spacious room.
Stayed 3 nights in Feb 2024
Response from The Team at Grey Fox Inn on 2024/3/9
Thank you for the great review! We look forward to seeing you again soon!

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We really enjoyed our stay, but the hot tub was broken which was a bummer because it was one of the main reasons I chose this place! Overall, cute little quiet place.
Stayed 2 nights in Feb 2024
Response from The Team at Grey Fox Inn on 2024/3/15
Thank you for the review. We hope to see you again soon!

10/10 Excellent

Kellie, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Comfortable beds and close to skiing at Stowe Mountain.
Stayed 3 nights in Feb 2024
Response from The Team at Grey Fox Inn on 2024/3/10
Thank you for the great review!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was a sheet of ice. It would be good to salt it in the future. We almost slipped several times
Stayed 2 nights in Feb 2024
Response from The Team at Grey Fox Inn on 2024/3/10
Thank you for the input. We look forward to seeing you again when there is less ice and plenty of snow!

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money in Stowe
Stayed 2 nights in Feb 2024
Response from The Team at Grey Fox Inn on 2024/3/10
Thank you for the great review!!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price
Stayed 1 night in Feb 2024
Response from The Team at Grey Fox Inn on 2024/3/10
Thank you for the great review!!!

6/10 Okay

PABLO

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Jan 2024
Response from The Team at Grey Fox Inn on 2024/3/11
Thank you for your review!

10/10 Excellent

Mehul, Stoneham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nicole on 2024/1/28
Dear Mehul,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

ingrid, west babylon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything in this hotel. Very convenient and comfortable with everything you need.
Stayed 2 nights in Jan 2024
Response from Nicole on 2024/1/18
Dear Ingrid,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon!

10/10 Excellent

shilpa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean. Bus for mount stowe is 2 mins walk.
Stayed 3 nights in Jan 2024
Response from Nicole on 2024/1/18
Dear Shilpa,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon!

6/10 Okay

Eric

Traveled with family
Disliked: Cleanliness, staff & service
Family ski weekend
Not bad overall. But several issues. Dirty sheet on pull out sofa . Loose toilet seat . Shower broken
Stayed 3 nights in Jan 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Nicole on 2024/1/18
Dear Caelos,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon!

8/10 Good

Eddie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking. Hotel is directly central to skiing and food area. Pool was clean. Hit tub was working and Suana was great.
Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and beautiful room. Great location close to mountain and restaurants and downtown
Stayed 1 night in Dec 2023
Response from Nicole on 2024/1/7
Dear Anna,Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient for you. I hope to see you again soon.

8/10 Good

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all. Wish jacuzzi tub was hotter and jets worked. Maybe a time requirement for families so everyone has an opportunity to use the facilities.
Stayed 4 nights in Dec 2023

8/10 Good

Aleida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Nicole was very pleasant and helpful!! The property is small but very clean and send well managed.
Stayed 1 night in Dec 2023
Response from Nicole on 2024/1/28
Dear Aleida,Thank you for your kind review! I truly appreciate your kind words. It's definitely a boost for team every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nicole on 2024/1/7
Dear Sarah,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run property with pleasant staff
Stayed 5 nights in Dec 2023
Response from Nicole on 2024/1/7
Dear David,Thank you for taking the time to review your stay with us. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grey Fox Inn
Room was warm and cozy with a dual fireplace in the bathroom and bedroom. Beautiful view. It rained for most of our visit so that was bad. Only negative about the Inn was that they didn’t leave enough tolite or tissue paper. I called the desk and they did come right away. The front desk was friendly and courteous . Great place to stay for skiing in Stowe. Convenient to restaurants and it has a great walking trail.
Stayed 5 nights in Dec 2023

4/10 Poor

Shibu, New York

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The Inn was off the main road and close to a few places to eat and shop. The only downside was our room was up one set of stairs. But the room was great, very quiet, and was just as the photos. The indoor pool was clean and overall we had a good time visiting.
Response from The Team at Grey Fox Inn on 2024/3/15
Thank you for the great review!!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nicole on 2023/12/24
Dear Michael,Thank you for giving us a perfect rating. Looking forward to welcoming you back soon.

6/10 Okay

Sam

Disliked: Cleanliness
Response from The Team at Grey Fox Inn on 2024/3/10
Thank you for the review!

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious and clean. We got upgraded to a 2 bed condo after only paying for a basic room. Very friendly staff and the room upgrade made our stay!! Would defiantly visit again. Very close to downtown and walkable to a few restaurants.
Stayed 2 nights in Dec 2023
Response from Nicole on 2023/12/24
Dear Samantha,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and convenient to all places! Only thing no hair dryer but everything else great!
Stayed 2 nights in Nov 2023
Response from Nicole on 2023/11/26
Dear Darlene,Thank you for your review. I am glad to hear that overall, your experience was positive. Thank you for letting us know that the hair dryer was not in the room this has been passed onto the housekeeping team. We hope to welcome you back again soon.

8/10 Good

Brian, Underhill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub looked nice and clean. Pool was pretty cold but hot tub temp was good. Room was clean and seemed recently updated. Weird layout, small sitting room, bathroom to walkthrough to the small bedroom. Bed was really soft but go the job done. Fireplace did not work. Overall, good place to stay, was convenient to the music we were there to see.
Stayed 1 night in Nov 2023
Response from Nicole on 2023/12/3
Dear Brian,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your feedback has been passed on to our management team. We do hope you give us another chance as we will definitely improve our services.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We had a great stay here. Would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Nicole on 2023/11/26
Dear Guest,Thank you for your review and for choosing our Inn. I'm happy that you enjoyed your stay and I'm looking forward to having you again a guest in our Inn.

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and cozy. The bath tub was awesome- did not know it would be a soaking tub! The property and walking path was a lot of fun with our 3 & 5 year olds. We would Definitely stay again.
Stayed 1 night in Nov 2023
Response from Nicole on 2023/11/29
Dear Elizabeth,Thank you for your review and for choosing our Inn. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest at our Inn.

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Nicole on 2023/11/12
Dear Emily,Thank you for your review and for choosing our Inn. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness
I felt the property wasn’t all that well maintained. It honestly looked deserted. The room itself was beautiful and we would definitely stay there again. Would have liked a better view. Being one of only a few guests I’m not sure why we were put in a corner bottom floor room with very little view.
Stayed 1 night in Nov 2023
Response from Nicole on 2023/12/3
Dear Rebecca,Thank you for taking the time to review your stay with us. I am glad to hear that overall, your experience was positive. I am disappointed to hear that your upgraded room located on the main level was a disappointment. We look forward to welcoming you back soon.

10/10 Excellent

Chesney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was one of our favorite places to stay in Stowe. The property is beautiful and the rooms are exceptionally clean. The only issue we had was the lady at the front desk was really rude and unprofessional but other than that the stay was great.
Stayed 1 night in Oct 2023
Response from Nicole on 2023/11/29
Dear Chesney,Thank you for your review. I am glad to hear that overall, your experience was positive. I am disappointed to hear that our front desk staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and looking forward to seeing you again soon.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Nicole on 2023/11/12
Dear Christina,Thank you for your review and for choosing our Inn. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

KATHLEEN, Dunedin

Stayed 2 nights in Oct 2023
Response from Nicole on 2023/11/26
Dear Kathleen,Thank you for your review and for choosing our Inn. I'm happy that you enjoyed your stay and I'm looking forward to having you again a guest in our Inn.

8/10 Good

Gabriella

Stayed 1 night in Oct 2023
Response from Nicole on 2023/11/26
Dear Gabriella,Thank you for your review and for choosing our Inn. I'm happy that you enjoyed your stay and I'm looking forward to having you again a guest in our Inn.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My queen sized suite was very comfortable and well arranged. The sign-in process was easy and the desk person was very welcoming.
Stayed 1 night in Oct 2023
Response from Nicole on 2023/11/29
Dear Nancy,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you back soon.

8/10 Good

Kari

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Super convenient to downtown Stowe. Older but clean. Pool and hot tub very clean. In does not have any amenities. No food or coffee. Thankfully there is a Very good coffee shop bakery next door, The Stowe Bee. Many good eating places close by.
Stayed 2 nights in Oct 2023
Response from Nicole on 2023/10/29
Dear Kari,Thank you for taking the time to give us your feedback about your stay at our Inn. I'm glad that you found our location convenient. Thank you and look forward to seeing you soon.

10/10 Excellent

Kathy

Traveled with group
I loved this little Inn! The premises were so cozy, my bed so comfortable! The staff were very friendly and accommodating. After I left the Inn to continue my travels, I thought I had left my electronics behind. I called and Chris, the staff member, was truly concerned and they immediately looked to see if they could find it. As it turns out, I found it in my belongings.But I really appreciate their concern and followup! I would definitely return if in the area again! Thank you for a wonderful stay!
Stayed 2 nights in Oct 2023
Response from Nicole on 2023/10/29
Dear Kathy,Thank you for taking the time to review your stay with us. We will Chris know that you were pleased with his service. We hope to welcome you back again soon.

10/10 Excellent

esther, Richmond

Traveled with partner
Very quiet
Stayed 4 nights in Oct 2023
Response from Nicole on 2023/10/29
Dear Esther,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Seamus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need to do a better job cleaning. But other than that, a good stay overall
Stayed 3 nights in Oct 2023
Response from Nicole on 2023/10/29
Dear Seamus,Thank you for your review. I am glad to hear that overall, your experience was positive. I am disappointed to hear that our housekeeping staff didn't meet your expectation. This critical feedback will be used in training our staff. Looking forward to welcoming you back soon.