Check in was easy. When my family and I got to the room, there wasn’t any hand soap, then when my daughter came out of the shower, we noticed that the bathtub was clogged. Since I had reached out the front desk for hand soap, when one of the employees brought it to my room, I notified her of the bathtub issue, she called someone while she was taking a look at the bathtub ,who told her to place an order to get it fixed. We waited for 2 hours, and no one came. I went to the front desk to see what had happened and she checked to see of there was any order placed and there was none. The front desk employee offered to send someone but I explained her that it was already10:30pm and 2 of my children were already asleep. She just apologized and I went back to my room. I’m very dissatisfied and I will not recommend family and friends to come stay at this place.