Lobby sitting area

Reviews of Comfort Hotel Solna Arenastaden

3 out of 5
Comfort Hotel Solna Arenastaden
Evenemangsgatan 42, Solna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 538 out of 911 reviews" "
Rating 8 - Good. 275 out of 911 reviews" "
Rating 6 - Okay. 62 out of 911 reviews" "
Rating 4 - Poor. 20 out of 911 reviews" "
Rating 2 - Terrible. 16 out of 911 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Morten, Bryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glowing 5 star review for Comfort Hotel at Friends Arena in Stockholm. We were a group of 4 that stayed 2 nights in 2 rooms during the Taylor Swift show. It was suuuuper sold out, and still felt seamlessly organized. This hotel blew us away with their attention to detail and going the extra mile. Obviously they played TS music 24/7 - and they even had "13" temporary tattoos at check in. Taylor themed drinks, after party pizza, photo booth, a friendship bracelet trading station, and super decorated elevators & lobby. Staff was dressed up with sparkles and cowboy hats and super engaged and friendly no matter what hour of the day. They even had makeup artists there for hours before the show to help guests with finishing looks - for free!! They are also great at solving problems when things don't go perfectly. They helped us out printing a voucher for merch when we lost ours. There was a mysterious large wet spot on one bed at midnight when we came back from the concert and the front desk staffer himself brought brand new linens ASAP. Wildly allergy friendly breakfast (solid options for no dairy, no gluten, vegan etc). When I say that this place *was* the vibes for Taylor Swift, I'm not exaggerating. It absolutely made our stay easy, memorable and so fun. Thank you for a wonderful experience!!
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was always welcoming and helpful. Very happy with my stay and how easy it was to go to Friends Arena!
Stayed 3 nights in May 2024

10/10 Excellent

Randi, Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was beyond amazing during the Taylor Swift concert. The location is right next to the Friends Arena. The hotel staff was very friendly and the hotel offered so much to help the guests enjoy the concert experience. Also, I am celiac and had excellent service with plenty of gluten free options at breakfast. I can highly recommend this hotel.
Stayed 1 night in May 2024
Response from Barception Crew on 2024/5/19
Hi Heidi, Thank you for your high rating, we hope you have had a pleasant stay with us at Comfort Solna. A warm welcome back to us/Barception Crew Malin

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LESA on 2024/5/19
Hi, Thank you for your high rating, we hope you have had a pleasant stay with us at Comfort Solna. A warm welcome back to us/Barception Crew Leyla

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024
Response from Daven, Barception Crew on 2024/4/2
Hello Kevin, thank you so much for your comment and we are so happy that everything was excellent! Hope to have you back soon :)

2/10 Terrible

rahaf

Stayed 7 nights in Nov 2023
Response from Daven, Barception Crew on 2023/12/24
Hello Rahaf, I'm sorry that your visit was not up to your expectations. If you have any further feedback please let us know! Wish you all the best!

10/10 Excellent

Md Mehedi Hasan

Stayed 1 night in Oct 2023
Response from Malin on 2023/11/4
Hi Hasan. Tack för din fina feedback och höga omdömen! Vi hoppas på att du har haft en trevlig vistelse hos oss på Comfort Solna och hoppas på att få se dig snart igen :) Hojta till om du har några frågor/funderingar, vi är tillgängliga dygnet runt! Ha en fin helg, Allt gott! /Barception

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay to watch football and do some shopping. Great transport links too.
Stayed 2 nights in Oct 2023
Response from Daven, Barception Crew on 2023/10/8
Hello Keith,We are so happy that you enjoyed your stay with us and hope to have you back soon! Great that you experienced what Solna can offer and now you know where to stay in the future!

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were well maintained and amazinf vibes inside. Would definitely stay here every time i visit stockholm
Stayed 3 nights in Sep 2023
Response from Oskari on 2023/9/19
Hi Hannah, Thank you so much for your great feedback! Glad to hear you liked the staff here, You are always welcome back, just let us know if something is missing during your stay. Have a very nice week. Best regards. Barreception Oskari

8/10 Good

Sudipta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conveniently located. Had a pleasant stay
Stayed 3 nights in Sep 2023
Response from Barception Crew on 2023/9/10
Hi Sudipta,We're really happy to hear that you enjoyed your stay. Hope we see each other again!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and comfortable. Modern and good breakfast
Stayed 2 nights in Sep 2023
Response from Comfort Hotel Solna on 2023/9/5
Hi Daniel, thank you very much for such a good feedback. We are really happy you enjoyed your stay with us and we hope to see you in a near future staying back with us and enjoy our breakfast buffet again. :)Have a great afternoon!Best regards, //Barception Crew

10/10 Excellent

wenli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and big. Great stuff. Good breakfast. Near mall. Little far from city.
Stayed 3 nights in Aug 2023
Response from Barception Crew on 2023/8/26
Hi Wenli,We're really glad your enjoyed your stay and hope to see you again soon.

10/10 Excellent

MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Barception Crew on 2023/8/26
Hi MD,So happy to hear that you liked it here! Hopefully we'll see each other again :)

10/10 Excellent

Dana

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023
Response from Barception Crew on 2023/8/22
Hi Dana,We are so glad you liked it here! We hope we'll see each other again in Solna.

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Daven, Barception Crew on 2023/8/20
Hej Ahmed, tack så mycket för din feedback och vi är ledsna att vi inte lyckades leva upp till dina förväntningar. Om du har några synpunkter kring vad vi kan förbättra kontakta gärna oss.Får önska dig en fantastisk dag!

10/10 Excellent

Abbie

Stayed 3 nights in Jul 2023
Response from Daven, Barception Crew on 2023/8/20
Hej Abbie, så fantastiskt kul att du kände dig så bra bemött och att du trivdes, vi tackar för högsta betyg också! Hoppas du kommer och besöker oss igen i framtiden.Tack igen och ha det bäst!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, conveniently located to transportation.
Stayed 5 nights in Jun 2023
Response from Tina on 2023/7/14
Hej Mark!Super härlig att du trivdes bra du är så vamrt välkommen åter.Ha super fin helg.

10/10 Excellent

Hala

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s only missing a fridge
Stayed 4 nights in Jun 2023
Response from lesa on 2023/7/5
Hello,Thank you so much for your feedback!Unfortunately, as I said, we don't have small freezers in the room, I understand that it would have been nice to have one, but unfortunately we don't have that kind of thing at Comfort.We hope your stay beyond that was good, just get in touch if there is anything we can make up for you!Have a nice day./Barception Leyla

6/10 Okay

Lea

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2023
Response from Daven, Barception Crew on 2023/6/5
Hej Lea, Tack så mycket för att du tog dig tiden att betygsätta oss. Det var vårat nöje att ha dig som gäst på hotellet. Ifall du har några funderingar eller vill ge oss feedback är det bara höra av dig. Hoppas vi ses snart igen. Välkommen åter.

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and very nice property! Delicious breakfast included.
Stayed 3 nights in May 2023
Response from Comfort Hotel Solna on 2023/5/18
Hi Keith, we are really happy to hear you enjoyed your stay and we really appreciate your feedback. We hope to see you with staying again with us really soon.Have a great weekend. :)//Barception Crew

10/10 Excellent

Joanne

Stayed 1 night in May 2023
Response from Comfort Hotel Solna on 2023/5/16
Hej Joanne, thank you very much for your feedback. We are really happy you enjoyed your stay with us. Have a great greak. :)//Barception Crew

10/10 Excellent

Alfred, Paramus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with convenient access to parking and the mall.
Stayed 5 nights in Apr 2023
Response from Comfort Hotel Solna on 2023/4/14
Hi Alfred, thank you very much for your feedback. We hope to have you with us soon. Wish you a great continuing of the day.//Barception Crew

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean eco friendly hotel. The bed was comfortable and the room was very nice. They had alot to offer with their breakfast as well
Stayed 3 nights in Aug 2022
Response from Barception crew on 2022/8/29
Hello! Thanks for your feedback,Welcome back again!

8/10 Good

Vesna

Stayed 1 night in Aug 2022
Response from Viktor - Barception Crew, Comfort Solna on 2022/8/30
Hej Vesna!Ttack för att du tog dig tiden att lämna oss ett omdöme, och åter tusen tack för att du gav oss så hög poäng! Vi är så glada att du trivdes hos oss och hoppas på att kunna välkomna dig tillbaka igen snart!Varma hälsningar

10/10 Excellent

TAHIR, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent, well-kept hotel with friendly staff. Despite its modest size, the room was tidy and peaceful. Morning breakfast options were plentiful and excellent. Parking was provided in the underground garage directly next door, however it was relatively expensive as it is across Scandinavia.
Stayed 1 night in Aug 2022
Response from Viktor - Barception Crew, Comfort Solna on 2022/8/21
Hello Tahir!Thank you for taking the time to write a review, and thank you again for giving a full score! We truly appreciate that as we are very happy to hear that you enjoyed your stay. We hope to be able to welcome you back to us again soon.Kind regards

10/10 Excellent

Peter

Stayed 2 nights in Jul 2022
Response from Viktor - Barception Crew, Comfort Solna on 2022/8/7
Hej Peter! Tack så mycket för att du tog dig tiden att lämna en recension och åter tusen tack för att du gav oss full poäng! Det uppskattar vi verkligen, och vi är så glada över att du trivdes så bra hos oss. Vi hoppas innerligt på att kunna välkomna er åter snart igen! Varma hälsningar

10/10 Excellent

Sean

Stayed 2 nights in Jul 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Viktor - Barception Crew, Comfort Solna on 2022/7/18
Hej Peter! Tack så mycket för att du tog dig tiden att lämna oss en rescension och åter tusen tack för att du gav oss full poäng! Vi är verkligen glada över att höra att du trivdes så bra hos oss och vi hoppas innerligt att få kunna välkomna dig tillbaka snart igen! Varma hälsningar

10/10 Excellent

Nils Jesper

Stayed 1 night in May 2022
Response from Comfort Solna on 2022/5/14
Hej Nils! Tack så mycket för att du tog dig tiden att lämna oss ett omdöme och tack för att du gav oss full poäng! Vi är mycket glada att höra att du trivdes så bra hos oss och vi hoppas på att kunna välkomna dig åter till oss snart. Varma hälsningar

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2022
Response from Comfort Solna on 2022/5/26
Hej! Tack så mycket för att du tog dig tiden att lämna en rescension och tack åter igen för den höga poäng som du gav oss! Vi är glada över att du trivdes hos oss och hoppas på att kunna välkomna dig åter snart! Varma hälsningar

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Barception Comfort Solna on 2022/3/26
Hi, Thank you for your feedback.

8/10 Good

Martin

Stayed 2 nights in Mar 2022
Response from Barception Comfort Hotel Solna on 2022/3/23
Hej Martin, tack för besök och vi får hoppas välkomna dig snart igen.

2/10 Terrible

Adeel

Stayed 1 night in Feb 2022
Response from Barception Comfort Solna on 2022/3/8
Hi Adeel. Thank you for your feedback. Is there something we could have done different to make your stay better?.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Solna
Very friendly and professional staff. The room was clean and had a good size.
Stayed 1 night in Jan 2022
Response from Barception Comfort Solna on 2022/1/28
Thanks for your kind words. Hopefully you stay with us soon again.

8/10 Good

L

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Luke was happy here!
Overall it was very good and it is a new and modern hotel with great comfort. The reception was always queued. An extra staff would not be too bad.
Stayed 1 night in Nov 2021
Response from Désirée on 2022/1/7
Hi Luke! I am happy to hear that you enjoyed your stay at Comfort Hotel Solna. We hope we will have the opportunity to see you back at the hotel very soon!

8/10 Good

SALAH

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Weekend stay
The only issue we had was due to covid we didnt have a cleaner in our 3 days. The receptionist mentioned that the cleaning happens once every 3 days. Other than that the location was amazing, staff are friendly and the room was spacious.
Stayed 3 nights in Nov 2021
Response from Barception Crew on 2021/11/10
Hi Salah, thank you for your feedback! We are happy you enjoyed your stay here with us and that the room was to your liking. Welcome back! //Barception Crew

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort with mall near by
Enjoyed the stay and great to Mall of Scandinavia around the corner.
Stayed 2 nights in Nov 2021
Response from Barception Crew on 2021/11/9
Thank you for your feedback Daniel! We are very happy you enjoyed your stay here and wish to be able to welcome you back again ///Barception Crew

10/10 Excellent

Mohamad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Liam on 2021/10/24
Tack för toppenbetyg! Vi blir väldigt glada att du har fått en trevlig vistelse, och hoppas att vi kan ses snart igen!

2/10 Terrible

Tefik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Emilija

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Saga on 2021/10/4
Hej Emilija! Tack för att du stannade hos oss, vi uppskattar din feeback! Mvh //Barception Crew

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Désirée on 2021/8/23
Hej Tina, stort tack för 10/10! Hoppas vi får se dig snart hos oss igen på Comfort Solna.

10/10 Excellent

Suhyeon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation with friends
It’s for staycation with friends in semi-outskirts. What we looked for was to have a spacious room where we can stay in without having to feel suffocated, so we can hang. Room condition was spot on with friendly and helpful staff. Good breakfast, brand new hotel facilities, and quiet surroundings. One downside was not to have a fridge or coffee machine in your room but if you ask for it, reception will help out.
Stayed 1 night in Aug 2021
Response from Barception Crew on 2021/8/19
Hello Suhyeon! Thanks so much for your feedback! We are looking forward to have you and your friends next time you come again!

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New eco-friendly place in Solna
Everything about this eco-friendly hotel is well thought out. Convenient for the arena and Mall of Scandinavia. Big plus for the laundry room! And a special mention to receptionist Julia who was friendly and welcoming. Only minus was that the room was warm and the temperature can only be adjusted by contacting reception (and there is no phone in room to do this).
Stayed 1 night in Jun 2021
Response from Barception on 2021/8/18
Hi Nicola, thank you so much for your feedback. We are glad you enjoyed your stay here and that you felt welcome! And amazing to hear that Julia made your stay even better, she is a dime! Hope you choose to stay with us again in the future /Barception Crew

10/10 Excellent

Senni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth, got to check-in early, mall and everything really close. Hotel was clean, room was clean and breakfast was really good! Loved the overall athmosphere there too.
Stayed 1 night in May 2024
Response from Lesa on 2024/5/19
Hi, Thank you for your nice feedback and high ratings , we hope you have had a pleasant stay with us at Comfort Solna. A warm welcome back to us/Barception Crew Leyla

8/10 Good

Niklas

Traveled with family
Liked: Amenities
Stort hotell som ändå känns personligt.
Stayed 1 night in May 2024
Response from Dave, Barception Crew on 2024/5/6
Hej Niklas! Tack för de fina orden och vad kul att du kände att du fick en personlig känsla och kände dig som hemma hos oss.Du är varmt välkommen tillbaka!

6/10 Okay

Magne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from //Barception Crew on 2024/4/11
Hej! Tack för att du delade din feedback med oss!Vi uppskattar att du valde Comfort Hotel Solna för din vistelse. Vår målsättning är att säkerställa att varje gäst lämnar oss med en positiv upplevelse och du får gärna dela med dig av hur vi kan förbättra våran service för att få en 5 av 5 nästa gång du är här och besöker oss ;) Vi ser fram emot att höra från dig och att få möjlighet att välkomna dig tillbaka för en förbättrad vistelse i framtiden.

10/10 Excellent

soledad Eliett

Stayed 1 night in Feb 2024
Response from Jessica, Barception Crew on 2024/2/21
Hello Soledad,thank you kindly for your positive review! We are glad you enjoyed your stay here at Comfort Hotel Solna and you are welcome back anytime (: