2/10 很糟糕
Kaylee
家庭旅遊
2025 年 7 月 21 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I do not take leaving negative reviews lightly, but my recent stay at the Red Roof Inn in [Staunton, Virginia] was one of the worst hotel experiences I’ve ever had.
The room was filthy — there were layers of dust, cobwebs, a broken soap dispenser, and even a used toilet paper roll left in the bathroom. The sheets were stained and had burn holes, despite this being a non-smoking room. The air smelled like dirty towels and mildew, making it nearly impossible to feel comfortable or clean.
To make matters worse, my girlfriend slipped on cat feces near the pool area — absolutely unacceptable for any hotel, let alone one that advertises cleanliness and hospitality.
I contacted management immediately and requested a refund, only to be told that the room was “inspected” and no issues were found — which feels like a complete disregard for everything we experienced.
I would strongly advise anyone considering this location to think twice. It’s not just dirty — it’s unsafe, unsanitary, and the management does not take guest concerns seriously.
Kaylee
於 2025 年 7 月住了 1 晚