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Rating 10 - Excellent. 17 out of 61 reviews" "
10 - Excellent
17
Rating 8 - Good. 19 out of 61 reviews" "
8 - Good
19
Rating 6 - Okay. 13 out of 61 reviews" "
6 - Okay
13
Rating 4 - Poor. 8 out of 61 reviews" "
4 - Poor
8
Rating 2 - Terrible. 4 out of 61 reviews" "
2 - Terrible
4
7.6/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Traveled with group
2020/9/27
Liked: Staff & service
Disliked: Cleanliness
Ok for one night
Checking in was easy, the room had a few dead spiders in it. Everything else was ok but my bedsheets had a stain on them so I slept on top of the covers.
Verified traveler
Stayed 1 night in Sep 2020
Response from Hotel manager on 2020/9/28
Dear Guest,
Thank you for your stay at our hotel. Nice to note that you had a smooth check-in. Your feedback with the positives as well as the improvement points like insect in the room and bed sheets are concerning to us and we assure that they will be taken care of soon. We look forward to seeing you back again.
Sincerely,
Hotel Manager
Dear Guest,
Above all, let me say thank you. We sincerely value your kind feedback because we try our best with every guest. I'm glad we were the right hotel for you during your recent stay and that so many aspects of your stay pleased you. We enjoy serving guests and hope you will return frequently in the coming months and years. We look forward to serving you again.
Sincerely,
Hotel Manager
Check in was quick and easy. It’s right by the interstate, so access was good. The room was comfortable and clean. I would stay again.
Cheri
Stayed 1 night in Sep 2020
Response from Hotel manager on 2020/9/12
Dear Guest,
Thank you for the wonderful review of your stay at our hotel. We are delighted to know that liked everything about our hotel and convenient location, which was perfect for your needs. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon.
Sincerely,
Hotel Manager
Dear Guest,
Thanks for your stay. We're sorry that you were unhappy with stay.Please rest assured, we truly value your feedback and would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. We'll work hard to fix the issue you experienced. Please visit us again.
Sincerely,
Hotel Manager
Dear Guest,
Thanks for choosing our hotel for your stay. I'm glad we could accommodate your needs. We're here to help. Our goal is to offer every traveler an experience worth repeating. When you come to the area again, we hope to be your first choice and always prove to be the best choice. Nothing is more important to me and to my staff than the complete satisfaction of every guest.
Sincerely,
Hotel Manager
Dear Guest,
Thank you so much for your stay and kind words.Making you happy makes us happy! I'm so pleased that you found us a clean and pleasant place to stay.We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a great stay. We look forward to having you with us again soon.
Sincerely,
Hotel Manager
The room was very clean very nice the service I got it there when I checked in was excellent
vicki
Stayed 1 night in Jun 2020
Response from Hotel Manager on 2020/6/8
Dear Guest,
We are delighted to hear from you about your wonderful experience with us. Thank you for your generous compliments. We are humbled to serve our guests with the best in the industry and look forward to serving you again.
Sincerely
Hotel Manager
4/10 Poor
Dennis, Charlotte
Business traveler
2020/3/9
Disliked: Amenities
The Wifi did not work at all. I couldn't connect by phone, laptop or tablet. I made two trips to the office with no resolution.
Dennis
Stayed 1 night in Mar 2020
Response from Hotel Manager on 2020/3/14
Dear Guest,
Thank you for posting your review. We are sorry about the wifi. We will conduct proper research to make sure that wi-fi is working and proper connection is available prior to check-in of any of the guests.
Sincerely,
Hotel Manager
I like the location, which is right off of the interstate
Verified traveler
Stayed 1 night in Feb 2020
Response from Hotel Manager on 2020/2/15
Dear Guest,
Thank you for your stay at our hotel. I’m pleased that our hotel served as a great location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit.
Sincerely,
Hotel Manager
Excellent place to stay and the beds were really comfortable
Matthew
Stayed 1 night in Jan 2020
Response from Hotel Manager on 2020/1/13
Dear Guest,
Thank you for your wonderful comment! We really appreciate your kind words about your stay at our hotel. It’s always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job.
It would be a pleasure to have the chance to serve you again in the future.
Sincerely,
Hotel Manager
My husband and I were traveling with our friends. We booked a double bed room since there were 4 people. I called immediately after booking to inform them that we would be there late that evening, but we did want the room and would be there to check in. Called twice just to make sure! About half way through the trip the hotel called to again verify we still wanted the room and again I told them we would be there, but it would probably be 11pm before we would get there. At around 10pm I receive another call from the hotel letting me know they do not have any double beds available. They only had two king suites available. They did not give us any kind of deal and were not willing to work with us. The rooms were not in good shape and I ended up having to pay for two king suites! NEVER going back!
nice place, nothing fancy, parking lot full of trucks and trailers so hard for parking, very noisy guests through the nite and early morning but that aside location did the job
Did not like that I could not check in early. Everything else was great.
Verified traveler
Stayed 2 nights in Dec 2018
10/10 Excellent
Verified traveler
2018/11/19
Verified traveler
Stayed 1 night in Nov 2018
Response from Sanjay on 2018/11/20
Thanks
6/10 Okay
John
2018/11/4
Liked: Cleanliness
Disliked: Staff & service
I would say it was alright for the price I payed
It’s a alright hotel for the price. Got in late just needed a place to crash. The front desk clerk saw a little short tempered with me. Probably because it was late and I was being stupid but still
The room exceeded expectations. It was very clean and comfortable although the bed was a bit hard. A nice 1" memory foam topper would do the trick.
Marilee
Stayed 1 night in May 2018
4/10 Poor
Verified traveler
2018/5/10
Disliked: Property conditions & facilities
the hair dryer did not work , there were what looked like knife slashes in the bed sheets, the air conditioner would not turn off and I couldn't take a bath because the tub plug didn't work. There was a Druggie babbling in the lobby when I checked in.
We got there at about 5 am and the last thing in the world I wanted was to go to a hotel and get punched in the face with the smell of cigarettes. Because of our extremely late check in, we had the "do not disturb" sign on the door, and what a treat it was to have the front desk call and wake you up to ask if you want your room clean even though you don't want people to bother you. We also thoroughly enjoyed the stains on the bed. AC was broken so that was exciting. Bathtub didn't drain. Basically, it's fine for a one night stay but nothing longer.
Verified traveler
Stayed 4 nights in Dec 2017
8/10 Good
joe
2017/10/15
Liked: Cleanliness, staff & service
service was good, except the check out time. A woman came out from the back to check us out with hair die running down her head and face. Not a professional move. The rooms are clean, pillows are flat and small.Over all it was ok for the price
My wife and I was here to celebrate our anniversary weekend. We upgraded to a different room that was on first floor. Room was very clean, ac was on which awesome!!!! No HBO, Cinemax, Showtime though. Plenty of room. Recently renovated. Small hotel, but it was very nice!!! Will stay again!
It was a last minute reservation. Was not expecting much but I was pleasantly surprised. Most importantly, the bed was comfortable. The price was the lowest at the time in the area. I would definitely recommend this place for a stay for a night or two
Was a little worried when we pulled up. Outside was nothing to brag about. BUT the manager was super friendly, the room was clean and looked just like the pictures, and smelled wonderful. We will definitely stay again. Very safe. Very nice, definitely better than the days inn
there was a fly buzzing around probably due to the outside entrance. the sink drain was bad because the push button to lift the stopper wasn't connected. the mattress was a little harder then I would have preferred but the sheets were clean. television and cable worked great. this room saved me 25 bucks from the place I had been staying earlier
Smelled clean. For what I paid, this exceeded my expectation. Everything worked and was clean and maintained. I've stayed at the Venetian and Sheratons and double tree and they sometimes had issues. I would def use this again if I wanted to save money. Carpet and bed super clean.
Management was friendly and polite. Rooms were clean. Smelled good. Clean beds. You get what you pay for, but this was at the top for this range on money. If you're just staying to sleep overnight, I would do it again. Well managed and maintained.