Free WiFi, bed sheets

Reviews of Economy Inn

2 out of 5
Economy Inn
3206 Taylorsville Hwy, Statesville, NC

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 61 reviews" "
Rating 8 - Good. 19 out of 61 reviews" "
Rating 6 - Okay. 13 out of 61 reviews" "
Rating 4 - Poor. 8 out of 61 reviews" "
Rating 2 - Terrible. 4 out of 61 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Ok for one night
Checking in was easy, the room had a few dead spiders in it. Everything else was ok but my bedsheets had a stain on them so I slept on top of the covers.
Stayed 1 night in Sep 2020
Response from Hotel manager on 2020/9/28
Dear Guest, Thank you for your stay at our hotel. Nice to note that you had a smooth check-in. Your feedback with the positives as well as the improvement points like insect in the room and bed sheets are concerning to us and we assure that they will be taken care of soon. We look forward to seeing you back again. Sincerely, Hotel Manager

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Hotel manager on 2020/9/22
Dear Guest, Above all, let me say thank you. We sincerely value your kind feedback because we try our best with every guest. I'm glad we were the right hotel for you during your recent stay and that so many aspects of your stay pleased you. We enjoy serving guests and hope you will return frequently in the coming months and years. We look forward to serving you again. Sincerely, Hotel Manager

10/10 Excellent

Cheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place to stay while traveling by
Check in was quick and easy. It’s right by the interstate, so access was good. The room was comfortable and clean. I would stay again.
Stayed 1 night in Sep 2020
Response from Hotel manager on 2020/9/12
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that liked everything about our hotel and convenient location, which was perfect for your needs. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. Sincerely, Hotel Manager

4/10 Poor

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Hotel manager on 2020/8/21
Dear Guest, Thanks for your stay. We're sorry that you were unhappy with stay.Please rest assured, we truly value your feedback and would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. We'll work hard to fix the issue you experienced. Please visit us again. Sincerely, Hotel Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Hotel manager on 2020/8/11
Dear Guest, Thanks for choosing our hotel for your stay. I'm glad we could accommodate your needs. We're here to help. Our goal is to offer every traveler an experience worth repeating. When you come to the area again, we hope to be your first choice and always prove to be the best choice. Nothing is more important to me and to my staff than the complete satisfaction of every guest. Sincerely, Hotel Manager

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I had an amazing stay clean and quiet
Stayed 1 night in Jun 2020
Response from Hotel manager on 2020/6/18
Dear Guest, Thank you so much for your stay and kind words.Making you happy makes us happy! I'm so pleased that you found us a clean and pleasant place to stay.We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a great stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excellent

vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean very nice the service I got it there when I checked in was excellent
Stayed 1 night in Jun 2020
Response from Hotel Manager on 2020/6/8
Dear Guest, We are delighted to hear from you about your wonderful experience with us. Thank you for your generous compliments. We are humbled to serve our guests with the best in the industry and look forward to serving you again. Sincerely Hotel Manager

4/10 Poor

Dennis, Charlotte

Business traveler
Disliked: Amenities
The Wifi did not work at all. I couldn't connect by phone, laptop or tablet. I made two trips to the office with no resolution.
Stayed 1 night in Mar 2020
Response from Hotel Manager on 2020/3/14
Dear Guest, Thank you for posting your review. We are sorry about the wifi. We will conduct proper research to make sure that wi-fi is working and proper connection is available prior to check-in of any of the guests. Sincerely, Hotel Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, which is right off of the interstate
Stayed 1 night in Feb 2020
Response from Hotel Manager on 2020/2/15
Dear Guest, Thank you for your stay at our hotel. I’m pleased that our hotel served as a great location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely, Hotel Manager

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Excellent place to stay and the beds were really comfortable
Stayed 1 night in Jan 2020
Response from Hotel Manager on 2020/1/13
Dear Guest, Thank you for your wonderful comment! We really appreciate your kind words about your stay at our hotel. It’s always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Sincerely, Hotel Manager

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a run down dump. Staff is very rude and unwilling to help in anyway. Spend a little more and go elsewhere.
Stayed 1 night in Jun 2019

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great place near I-40 to get a good nights sleep. Owner is super friendly .
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay
Overnight stay, room was clean, front desk associate was nice, all was good.
Stayed 1 night in Jun 2019

10/10 Excellent

Lark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value
Concierge, bless her heart, had to get up to let me have my keys! Nice place for a budget stay
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Literally right next to railroad and and very close to heavily traveled street Could hear cars going by all night
Stayed 1 night in May 2019

6/10 Okay

MIGUEL

Disliked: Cleanliness
Shocked and disappointed.
Hotel was ok > Could be cleaner, dust and clean furniture. I was not happy about a $10.00 deposit I was charged for after making initial payment.
Stayed 1 night in May 2019

8/10 Good

Anita

Liked: Cleanliness, staff & service
Disliked: Room comfort
Recent stay
Was a good experience, office staff was very pleasant, room was clean with nice king size bed.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2019

6/10 Okay

James

Disliked: Property conditions & facilities
Fan in bathroom broken. Given smoking room assumed it would be non smoking.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Amenities
Stayed 1 night in Feb 2019

2/10 Terrible

Brenda

Disliked: Staff & service, property conditions & facilities
Terrible service!
My husband and I were traveling with our friends. We booked a double bed room since there were 4 people. I called immediately after booking to inform them that we would be there late that evening, but we did want the room and would be there to check in. Called twice just to make sure! About half way through the trip the hotel called to again verify we still wanted the room and again I told them we would be there, but it would probably be 11pm before we would get there. At around 10pm I receive another call from the hotel letting me know they do not have any double beds available. They only had two king suites available. They did not give us any kind of deal and were not willing to work with us. The rooms were not in good shape and I ended up having to pay for two king suites! NEVER going back!
Stayed 1 night in Feb 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
nice place, nothing fancy, parking lot full of trucks and trailers so hard for parking, very noisy guests through the nite and early morning but that aside location did the job
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that I could not check in early. Everything else was great.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018
Response from Sanjay on 2018/11/20
Thanks

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
I would say it was alright for the price I payed
It’s a alright hotel for the price. Got in late just needed a place to crash. The front desk clerk saw a little short tempered with me. Probably because it was late and I was being stupid but still
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place stinks.
It smelled like they had been smoking in the room. The dressers were sticky. I went for the breckfest and there wasn't any..
Stayed 1 night in Jun 2018

10/10 Excellent

Marilee, Mooresville, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hit the spot
The room exceeded expectations. It was very clean and comfortable although the bed was a bit hard. A nice 1" memory foam topper would do the trick.
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
the hair dryer did not work , there were what looked like knife slashes in the bed sheets, the air conditioner would not turn off and I couldn't take a bath because the tub plug didn't work. There was a Druggie babbling in the lobby when I checked in.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
We got there at about 5 am and the last thing in the world I wanted was to go to a hotel and get punched in the face with the smell of cigarettes. Because of our extremely late check in, we had the "do not disturb" sign on the door, and what a treat it was to have the front desk call and wake you up to ask if you want your room clean even though you don't want people to bother you. We also thoroughly enjoyed the stains on the bed. AC was broken so that was exciting. Bathtub didn't drain. Basically, it's fine for a one night stay but nothing longer.
Stayed 4 nights in Dec 2017

8/10 Good

joe

Liked: Cleanliness, staff & service
service was good, except the check out time. A woman came out from the back to check us out with hair die running down her head and face. Not a professional move. The rooms are clean, pillows are flat and small.Over all it was ok for the price
Stayed 1 night in Oct 2017

6/10 Okay

Larry

Liked: Cleanliness
Railroad tracks 150' away.
Stayed 1 night in Sep 2017

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Was traveling home from Florida and away from the impending hurricane. Was thankful to find a room at a decent rate and with polite service.
Stayed 1 night in Sep 2017

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Anniversary Weekend
My wife and I was here to celebrate our anniversary weekend. We upgraded to a different room that was on first floor. Room was very clean, ac was on which awesome!!!! No HBO, Cinemax, Showtime though. Plenty of room. Recently renovated. Small hotel, but it was very nice!!! Will stay again!
Stayed 2 nights in Aug 2017

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best sleep at a non corporate motel
It was a last minute reservation. Was not expecting much but I was pleasantly surprised. Most importantly, the bed was comfortable. The price was the lowest at the time in the area. I would definitely recommend this place for a stay for a night or two
Stayed 1 night in Aug 2017

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realllllllly nice for the $$$$
Was a little worried when we pulled up. Outside was nothing to brag about. BUT the manager was super friendly, the room was clean and looked just like the pictures, and smelled wonderful. We will definitely stay again. Very safe. Very nice, definitely better than the days inn
Stayed 1 night in Aug 2017

10/10 Excellent

Leighann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for the price
Decent hotel for price, very outdated
Stayed 1 night in Jul 2017

8/10 Good

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
It was a good stay.
Stayed 1 night in Jul 2017

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6/23/17
It is not the RItz but a comfortable, clean, fairly priced Hote;
Stayed 1 night in Jun 2017

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort
friday stay
there was a fly buzzing around probably due to the outside entrance. the sink drain was bad because the push button to lift the stopper wasn't connected. the mattress was a little harder then I would have preferred but the sheets were clean. television and cable worked great. this room saved me 25 bucks from the place I had been staying earlier
Stayed 1 night in Jun 2017

4/10 Poor

ajax, wv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I expected!!
The room was not very comfortable.. It smelled musty. Had to park on the street, there wasn't a parking lot. Won't stay again!!!
Stayed 1 night in Jun 2017

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save money to stay here. Also mine emeralds.
Smelled clean. For what I paid, this exceeded my expectation. Everything worked and was clean and maintained. I've stayed at the Venetian and Sheratons and double tree and they sometimes had issues. I would def use this again if I wanted to save money. Carpet and bed super clean.
Response from Manager on 2017/5/7
Thanks

10/10 Excellent

RR, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the money, more than fair for econ.
Management was friendly and polite. Rooms were clean. Smelled good. Clean beds. You get what you pay for, but this was at the top for this range on money. If you're just staying to sleep overnight, I would do it again. Well managed and maintained.

6/10 Okay

Blake

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Beverly

Liked: Room comfort

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was very clean. Service was very friendly. Great price. Only slight negative is that both beds dipped a bit in the middle.