Palaces in State of Mexico

"Room was perfect food was great next to mundo E"

"The place is wonderful, a real treat to be next to the lake. "

"Staff was very nice, clean room"

"Small room"

"We had a wonderful stay! The rooms were very clean, spacious, and comfortable. The staff was friendly and welcoming, which made the experience even better. The hotel’s location directly across from the airport was extremely convenient, especially for our early flight. We also really appreciated the complimentary shuttle service that dropped us off right at the departure doors early in the morning. It made traveling so much easier. Highly recommend! "

"Everything was perfect. This hotel feels cozier and overall better than the nearby chain hotels. Not to mention that it costs half of what those hotels charge. "

"No hot tub just a very warm pool. It was nice. Hotel has humidity issues throughout. Windows in room don't open, but they aren't sealed properly so you hear wind noise and traffic noise all the time. Rooms don't have hair dryers or irons ... But they have an ironing board. Weird. Have to leave your I'd at the front desk to get towels for the pool. I do not like leaving my ID with anyone. Room was decently clean. Curtains need replaced... They are pretty much sun rotted and falling apart."

"Stayed at Novotel for a 3 day business trip, main reason was location (close to Banamex Expo Center). Room was good, didnt like the fact that my room didnt have a good.view and was kind of dark. Basic amenities, great breakfast and good service."

"Everything was good, but the AC did not work Due to the temperatures outside, they were very moderate no AC needed after 3 PM. Got a little warm inside the hotel room."