高級寢具、書桌、熨斗/熨衣板、免費無線上網
查看供應情況

斯坦利主流套房飯店的評分

2.5 out of 5
斯坦利主流套房飯店
604 Westview Lane, Stanley, ND

評論

8.6

有夠讚

10 分，有夠讚；83 則評論中有 44 則" "
8 分，不錯哦；83 則評論中有 24 則" "
6 分，一般般；83 則評論中有 8 則" "
4 分，不太好；83 則評論中有 5 則" "
2 分，很糟糕；83 則評論中有 2 則" "

8.6/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Walter

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay and will use this establishment again when in the area.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Becki

喜歡：整潔度
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Charlene

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Todd

情侶出遊, 商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best place to stay in Stanley.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Terri

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had made some extra requests at booking and Everything I asked for was provided. All staff was friendly and helpful
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Cheri

於 2023 年 10 月住了 4 晚

10/10 有夠讚

John

於 2023 年 10 月住了 7 晚

10/10 有夠讚

Pam

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Savannah 於 2023年11月4日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Stanley. As a Choice Privileges member you are truly valued. Your feedback about our property is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely, Savannah DelisleGeneral ManagerMainStay Suites Stanley7016286246

6/10 一般般

Jacqueline

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：整潔度
The property was OK, but our door lock wasn't working.
於 2023 年 8 月住了 2 晚
Savannah DeLisle, General Manager 於 2023年9月2日回覆
Jacqueline,Thank you for providing feedback as it helps us to improve our hotel! I would like to apologize for the door lock not working properly and thank you for bringing to my attention to be fixed! We hope to see you again in the near future!

10/10 有夠讚

Bruce

喜歡：住宿環境和硬體
Very nice. Especially for the Bakken
於 2023 年 8 月住了 3 晚
Savannah 於 2023年8月22日回覆
Bruce, Thank you for taking the time to leave a review as this help us to grow and become better!We are pleased to hear you had a great stay and look forward to seeing you again!

10/10 有夠讚

Randy，Columbus

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Savannah 於 2023年8月19日回覆
Randy, Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

8/10 不錯哦

David

商務旅客
喜歡：整潔度、員工素質和設施服務
staff was very courteous
於 2023 年 8 月住了 1 晚
Savannah 於 2023年8月19日回覆
David, Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place
Clean and quiet place
於 2023 年 7 月住了 1 晚
Savannah 於 2023年8月19日回覆
Michael, Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

10/10 有夠讚

Edward

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very clean, easy to get to and like that you can get something to eat after a long day of driving right there. Staff was very friendly and helpful.
於 2023 年 7 月住了 1 晚
Savannah 於 2023年8月19日回覆
Edward, Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

6/10 一般般

Cosha，Bowman

商務旅客
不喜歡：整潔度
Was probably the best place to stay in Stanley however the sheets had stains on them, shower was dirty and the hash browns at breakfast were cold every morning.
於 2023 年 7 月住了 2 晚
Savannah 於 2023年8月22日回覆
Cosha, Thank you for taking the time to leave a review as this help us to grow and become better! I'm sorry to hear that your stay wasn't as you expected. I also want to take the time to apologize about your rooming conditions! This is not something that usually happens! I hope you give us the chance to make it up to you in the future!

8/10 不錯哦

John

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
stanley
Good stay and location
於 2023 年 6 月住了 1 晚
Savannah 於 2023年8月19日回覆
John,Thank you for taking the time to leave us a review! We appreciate your business and look forward to serving you in the future!

4/10 不太好

Nicole，Irvine

商務旅客
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
This is a very nice property but if you work in the area you need to know that you are not held in high regard and staff will come banging at your door to have you leave even before checkout time to make sure they have room for their convention. I completely understand needing to prepare for such an event, I do not understand the need for rudeness and a complete lack of respect.
於 2023 年 6 月住了 3 晚

10/10 有夠讚

Ricky

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Arrived a little early. Had to wait about 20 minutes for room to be cleaned. Housekeeper did excellent job. Staff was friendly.
於 2023 年 5 月住了 1 晚

6/10 一般般

shawn

商務旅客
喜歡：住宿環境和硬體
The manager of this property is very helpful and polite. The coffee is very good and breakfast is satisfactory. The bar is under staffed and most of the time i have been there it has been closed. Some of the air conditioners make noise while you are trying to sleep.
於 2023 年 5 月住了 2 晚

6/10 一般般

sheryl

商務旅客, 團體旅遊
不喜歡：住宿環境和硬體
room was okay, the front door was broken and no sign to close behind you, misplaced a ring and I know it was in the room and yet it is now gone.............
於 2023 年 4 月住了 1 晚
Michal Pruett, GM 於 2023年4月24日回覆
On behalf of the hotel, I do apologize for the quality of your stay. We are daily trying to better the hotel as quickly and safely as possible. I am currently in the process of investigating the situation and hope to rectify it.I hope in the future you will consider staying with us again.

4/10 不太好

Derrick

親子旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
This property has alot of potential but has a lack up upkeep. Upon arriving at the property to check in their were signs on the automatic doors saying they werent working and you had to pull them open and push them shut. After talking with the lady at the front desk apparently they have been like that for over a year. Then I find the key encoder wasn't working so everytime we got back to the hotel we had to get someone from the front desk to let us in which was a big inconvenience. After getting into the room and taking a look at everything I wasn't impressed to say the least. The glass shower door was hanging on by 1 screw as the top hinge was just hanging there. It sounded like the condensor in the fridge was going out as it was terribly loud. Also the room as a whole was just dirty. There was hair on the floor in the bathroom and in the shower, the carpet wasn't throughly vacuumed as there was stuff between the couch and bed that was missed along with under the desk area. Also the latch on the main door was broken. The lady at the front desk was very helpful and she gets an A . But I don't see us staying at that place again I will drive the extra 40 miles or so to Minot.
Rich 於 2022年12月29日回覆
I apologize for you recent experience. These are not our normal operating standards. The issues you encountered have been addressed. I hope that you will give us another opportunity to show you we are better than this.

10/10 有夠讚

Paul

於 2022 年 11 月住了 1 晚
Rich 於 2022年11月21日回覆
Thank you for staying with us.

2/10 很糟糕

STEVE

情侶出遊
不喜歡：員工素質
We got to the hotel and the clerk said that she canceled our room with Expedia and had to pay the hotels price if we wanted to stay. Clerk was very rude and I accommodating. Ended up walking out.
於 2022 年 8 月住了 1 晚
Rich 於 2022年11月21日回覆
I apologize for the misunderstanding.

10/10 有夠讚

Cheryl

於 2022 年 9 月住了 3 晚

8/10 不錯哦

Monica

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
於 2022 年 7 月住了 4 晚
Rich 於 2022年7月26日回覆
Monica thank you for staying with us.

10/10 有夠讚

Brenda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place
於 2022 年 7 月住了 2 晚
Rich 於 2022年7月25日回覆
Brenda thank you for staying.

2/10 很糟糕

LaVonne

喜歡：員工素質
不喜歡：整潔度
They gave me a handicap room on the bottom floor next to the back door. Back outside door was never locked. My room was dirty and I complained. The end table between the beds smelled like pee and they came and said the same thing. I always wipe things off when I stay and the clorox wipes were filthy. I took a picture and showed them. There was a place for a dishwasher but didn't have any and there was no soap to wash the dishes. Window was all finger printed and the door was full of mud. Also had to yank on it in order for it to close. Worst room I've ever had. I complained but they said only Expedia can handle it. Also had a friend look at it and she said it was a terrible room.
於 2022 年 7 月住了 6 晚
Rich 於 2022年7月26日回覆
LaVonne I am sorry that we rented you a room that was not ready for a guest. You are right the room was terrible, I am sorry. I understand that you have spoke to Savannah and that she has refunded your credit card. Please let me know if you have any further concerns.

10/10 有夠讚

TARA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 1 晚
Rich 於 2022年7月25日回覆
Thanks for the great review Tara.

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The friendly gal at the front desk made our stay most pleasant! Our first room had a bathroom door that would not close but she quickly moved us to another room and the bathroom door closed with a luttle tug!
於 2022 年 7 月住了 2 晚
Rich 於 2022年7月25日回覆
Sorry that you encountered a problem with your first room. We will try to be better. Thank you for taking the time to give us a review.

8/10 不錯哦

Kent

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Choice.
We have stayed here several time before this trip. The reason we keep staying here is it has spacious rooms a good breakfast and is clean and quiet.
於 2022 年 5 月住了 1 晚

10/10 有夠讚

Ashten

於 2022 年 1 月住了 1 晚

8/10 不錯哦

Michele

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent choice for the Stanley area! After hitting wildlife refuges in the area and heading to Theodore Roosevelt, Mainstays was perfect. Our room was very clean and the stay was quiet. Would definitely stay again.
於 2021 年 8 月住了 1 晚
MainStay Suites Stanley Staff 於 2021年8月30日回覆
Thank you very much for your kind review. If there is anything we can do to improve your stay next time, please do not hesitate to reach out and let us know. We appreciate your business.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
You could comfortably live there an extended amount of time easily.
於 2021 年 8 月住了 1 晚
BB 於 2021年8月20日回覆
Thank you for your kind review. We look forward to hosting you again.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The motel was easy to find and the parking was nice.
於 2021 年 8 月住了 1 晚
BB 於 2021年8月20日回覆
Thank you for your kind review. We look forward to hosting you again.

10/10 有夠讚

Kevin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Hotel in a Small Town!
Our expectations were low for a hotel in the small town of Stanley (pop. 2,500). MainStay far exceeded our expectations! The staff was friendly, hard-working, and helpful. The room was clean and comfortable. Guest laundry is free. Good breakfast. Fair price. We'd definitely stay here, if we visit this area again.
於 2021 年 7 月住了 2 晚
BB 於 2021年8月20日回覆
Thank you for your kind review. We look forward to hosting you again.

10/10 有夠讚

Benjamin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and Comfortable
This facility was convenient and clean. The staff was friendly and the room was in excellent condition and had a sweet little kitchenette. I learned to buy my snacks before arriving though, as their snacks were crazy expensive. No one forced me to pay $2.50 for that tiny bag of M&Ms, though, and the young attendant handled my whining with professionalism.
於 2021 年 6 月住了 1 晚
BB 於 2021年8月20日回覆
Thank you for your kind review. We look forward to hosting you again.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean friendly staff and the free breakfast was really good
於 2021 年 7 月住了 1 晚
BB 於 2021年8月20日回覆
Thank you for your kind review. We look forward to hosting you again.

4/10 不太好

真實旅客

商務旅客, 家庭旅遊
喜歡：住宿環境和硬體
不喜歡：員工素質
Clean facility (room and common areas) and grounds were well maintained however the staff made the stay uncomfortable. Front desk employees were unfamiliar with the computer system and tried to charge me twice during my stay. It went as far as the front desk arguing that I hadn’t paid when in fact I had, recipe was proof. The continental breakfast was good but the host was very rude. There was a sign posted in the dining room area that stated “only two portions per person (Saturday/Sunday morning).” However, Monday morning the sign was taken down. Come to find out there was an Native American event going on over the weekend and there were families from the event stay at the hotel. Whether this was the staff intention or not we felt this was uncalled for. We were not the only patrons that took notice and it made things uncomfortable. I would not recommend this hotel. P.S. Expedia has been my go to for reserving rooms and up to this point in time Expedia has been spot on with their recommendations (star ratings). I will continue to utilize Expedia has a trusted company for my future travel arrangements. This hotel is not necessarily a reflection of Expedia but hopefully the hotel will train their employees better with not only customer service but also their computer system.
於 2021 年 5 月住了 2 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質
If you need to, go ahead.
Due to hotels not being available in the town I visited, I stayed here. Conveniently located off the road, it’s clean but a little dated. They don’t daily cleaning. They offer “lite” service that you have to ask for. Overall, the stay was okay.
於 2021 年 5 月住了 2 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great room!! Shower was awesome! Full refrigerator was great! Very clean and spacious! Would choose to stay at Mainstay again!
於 2021 年 5 月住了 1 晚
KM 於 2021年5月28日回覆
Thank you for your review!

10/10 有夠讚

John

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice comfortable room
於 2020 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent staff. Very kind. They to care to make sure we were safe.
於 2020 年 10 月住了 6 晚

10/10 有夠讚

Jeff

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice accommodation, no daily room service due to Covid but was given what was needed.
於 2020 年 10 月住了 10 晚

10/10 有夠讚

真實旅客

於 2020 年 8 月住了 6 晚

10/10 有夠讚

robin z

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 6 月住了 1 晚

6/10 一般般

John

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Check in took 25 minutes delayed by not able to find my reservation made thru Hotels.com---Desk person struggled with that eventually calling a supervisor.
於 2020 年 5 月住了 2 晚
Brooke M 於 2020年6月15日回覆
Hello John, Thank you for leaving your feedback. This matter will be looked into right away!

10/10 有夠讚

Gerard

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 4 月住了 2 晚
Brooke M 於 2020年6月15日回覆
Hello Gerard, Thank you for the wonderful rating!

8/10 不錯哦

Wendi

喜歡：員工素質、住宿環境和硬體和客房舒適度
Fairly Pleased
The room is very nice. The only thing is it did smell like cigarettes and i found ashes in the bathroom on one of the drawers ledge. there was also hair in that same drawer. other than that the room was clean.
於 2019 年 12 月住了 2 晚
Lisa 於 2020年1月8日回覆
Thank you for your feedback and bringing to our attention that the room appeared to have been previously smoked in. We appreciate your business and do hope you will stay with us again and give us an opportunity to earn a 10.

8/10 不錯哦

Julie

家庭旅遊
喜歡：員工素質和客房舒適度
於 2019 年 12 月住了 1 晚
CM 於 2019年12月20日回覆
Thank you for your review!

10/10 有夠讚

Michael，Hendersonville TN

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very clean and the staff was courteous and friendly. The beds were clean and comfortable with service daily. The food was good with prompt and friendly service. Elevator was slow but wasn’t a big deal. Parking was sufficiently close to all entrances.
於 2019 年 10 月住了 3 晚
CM 於 2019年11月8日回覆
Thank you your review!