Clean and comfortable. The lift was out of order. Didn’t realise we needed to book in for breakfast! Staff were friendly.
Debbie
於 2025 年 7 月住了 2 晚
6/10 一般般
Diane
2025 年 7 月 7 日
喜歡:整潔度和住宿環境和硬體
We had contacted the hotel before arrival and on the pre arrival check in to say that my husband had mobility issues, we were put into a room on the first floor but the lift was not working. It was a major struggle for him. They assured us it would be fixed by that evening, as it was a Friday afternoon when we arrived I was dubious. The next day we were offered a ground floor room. The rooms need to be sound proofed as we could hear when someone was using water, washing, showering filling the kettle. Also could hear people talking as though they were outside our room. The staff were lovely, but after the experience we had we feel we are due compensation.
Diane
於 2025 年 7 月住了 3 晚
4/10 不太好
Paul
2025 年 7 月 6 日
Paul
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Donny
2025 年 6 月 22 日
Donny
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Elizabeth
2025 年 6 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Elizabeth
於 2025 年 6 月住了 2 晚
2/10 很糟糕
raychael
情侶出遊
2025 年 6 月 12 日
喜歡:整潔度
不喜歡:員工素質和設施服務
On arrival after checking in via email i didnt receive an email back with my room number. I called the nuber on the reception desk and was told my room number via them but the key was not there. I was told that they were still probably servicing the room but as it was 5pm and check in was from 4 i was a little surprised. I was then told to wait in reception for someone to come and assist me. 20 minutes later a woman arrived and took us to the room to find no towels or tea and coffe making stuff. (Milk teabags cups). I called her again and was told she would bring some up. After travelling for 3 hours all i wanted was a cup of tea! 20 minutes later she arrived with 1 towel a carton of milk and 2 chipped mugs. I have since kearnt that the local dss are housed in this hotel which wasnt stated so there were young people hanging around which was unnerving. At around 3 am there was an argument happening outside between 2 of them which caused me some concern. The room was hot and stuffy maybe a fan wouldn't go a miss and the bed was tiny
Never again
raychael
於 2025 年 6 月住了 1 晚
6/10 一般般
Joshua
家庭旅遊
2025 年 5 月 18 日
喜歡:員工素質
不喜歡:住宿環境和硬體
We were quite disappointed with our accommodations. The facility was very rundown and in need of repair. The walls were scratched up and had duct tape on them.
Joshua
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Eric
情侶出遊
2025 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check-in was easy. Excellent welcome and key system explained.
Minor issues. 13amp sockets not easy to access, took a while to find the spare sockets, all were behind furniture!
Only one bedside lamp. Not a major issue this time, as we only needed the room for sleeping. However, for a longer stay bedtime reading would have been an issue.
Problem with the door handle being loose. It was reported and we were assured that it had been logged and would be dealt with.
We will be staying again when we need to be in the area.
Eric
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Paul
2025 年 5 月 5 日
喜歡:整潔度、員工素質和設施服務
Very clean, newly refurbished room (#14) with a very well stocked tea tray and good towels and bedding. On a Sunday night, there were limited eating options nearby, so we had a chinese and pizza takeaway in our room. The room was let down by needing just a little more maintenance - the desk chair was broken and the door handle was loose. Its also a noisy hotel because although other guests were just going about their normal business the sound seemed to really carry and echo through the corridor.
Paul
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Jeremy
家庭旅遊
2025 年 4 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Totally Recommend this Hotel 😍👍⭐️⭐️⭐️⭐️⭐️
Jeremy
於 2025 年 4 月住了 1 晚
8/10 不錯哦
真實旅客
2025 年 4 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Shirley
2025 年 4 月 16 日
Shirley
於 2025 年 4 月住了 2 晚
6/10 一般般
Paul
2025 年 4 月 16 日
Paul
於 2025 年 4 月住了 1 晚
6/10 一般般
Alex
家庭旅遊
2025 年 4 月 16 日
不喜歡:住宿環境和硬體
Basic but ok.
Clean and spacious room. Comfortable mattress. Tea and coffee available. Odd smell, no ventilation- windows does not open. Tv turned on at volume every 30min. Had to unplug it. Shower made high volume high ptich noise continuously. Bed small why no king size. Lots of noise travel between rooms.
Alex
於 2025 年 4 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 4 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Phil
情侶出遊, 家庭旅遊
2025 年 4 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good location to visit Beamish museum. Staff all very helpful. A big thanks to Jeanette on reception
Phil
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Karen
情侶出遊
2025 年 3 月 15 日
喜歡:整潔度和設施服務
No breakfast any more . It’s fine , but very basic . But clean and pleasant.
Karen
於 2025 年 3 月住了 1 晚
8/10 不錯哦
john
2025 年 3 月 14 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
One night in Stanley
Pleasant room, concise instructions for auto-check in, clean throughout
john
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Hugh
情侶出遊
2025 年 3 月 3 日
喜歡:整潔度和設施服務
Very friendly staff room very clean bed comfortable. EXCELLENT Breakfast.
Hugh
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Aiden
2025 年 3 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Aiden
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Hollie
2025 年 2 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent value for money. Breakfast of champions
Hollie
於 2025 年 2 月住了 1 晚
2/10 很糟糕
Sarah
2025 年 2 月 11 日
Sarah
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Anthony
2025 年 1 月 27 日
First class
Anthony
於 2025 年 1 月住了 1 晚
8/10 不錯哦
Martine
2025 年 1 月 26 日
The room was spotless, with a large bedroom and shower room. Everything was provided that I needed and the reception staff were very helpful.
The only thing I would have liked was the bins to be emptied every day.