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Reviews of Staybridge Suites Quantico-Stafford, an IHG Hotel

3 out of 5
Staybridge Suites Quantico-Stafford, an IHG Hotel
2996 Richmond Hwy, Stafford, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 705 reviews" "
Rating 8 - Good. 173 out of 705 reviews" "
Rating 6 - Okay. 54 out of 705 reviews" "
Rating 4 - Poor. 21 out of 705 reviews" "
Rating 2 - Terrible. 18 out of 705 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Yoshie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7-11 convenience store is in front of the hotel. This hotel has free laundry, you can use washer and dryer for free.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and well-kept. The front desk staff and breakfast staff could be friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Stayed 1 night in Feb 2024

10/10 Excellent

Allison

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of space in the room and comfortable bed. They had snacks in the lounge a few nights which was lovely.
Stayed 5 nights in Mar 2024

2/10 Terrible

Mellissa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2024

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2024

8/10 Good

Margaret E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the size of the room. The general cleanliness Is perfect, and pool was clean and very comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really like staying there with my family
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome. Every detail. Super nice staff, super clean facilities, love the gas station so close. Really excellent. Halfway point for our regular holiday drive and we will stay here again every time!
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot by MCB Quantico
Great location. Room modern, spacious and has everything you need. Pool was fantastic as well - super warm and had a blast. Breakfast was good.
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and ready for check in
Stayed 1 night in Dec 2023

10/10 Excellent

Zair

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL EXPERIENCE WOULD DEF GO AGAIN
Stayed 1 night in Nov 2023

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
All in all it was a good overnight stay. Only real complaint was breakfast. We got down there by 8:30 and there were no scrambled eggs and were told there were no more. Really?? Plenty of sausages but no eggs. I thought that was very cheap on the hotel’s part. Plus a very indifferent person at the desk at checkout. She seemed to be bothered by us for interrupting her for whatever she was doing on her phone.
Stayed 1 night in Nov 2023

8/10 Good

Lisa, Indian Harbour Beach

Stayed 1 night in Nov 2023

10/10 Excellent

amila, richmond hill

Stayed 1 night in Nov 2023

6/10 Okay

Brittany

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Front staff and pool (Dirty towels and food)
I was very impressed with the rooms, have been newly updated. However, we were left with a half roll of toilet paper (so obviously used by previous guests)). The pool was a disaster. I was told by front staff that that must be from a party the previous night. The front desk staff DdI not seem to want to be bothered and did not get up to see if they can assist. So I cleaned as best as I could so that my grandkids could enjoy the pool. The front desk staff lacks customer service.
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend staying here
The staff was great. They were nice and polite. They made sure to accommodate my request for two cribs. The rooms were large and equipped with utensils and cleaning supplies. The rooms were also clean. I would highly recommend it and I would stay again.
Stayed 1 night in Oct 2023

6/10 Okay

Nancy, Lexington

Traveled with group, Traveled with family
Disliked: Cleanliness
Reported broken item and only two towels for three guests. Soap dispenser broken in shower. Told these items will be taken care of that day. It was not resolved but staff the following day took care of it. Bit by bedbugs. Looked at mattress and only that bed had a bed bug protector zippered cover so I assume this has been an issue.
Stayed 2 nights in Oct 2023

6/10 Okay

Frederick

Stayed 1 night in Sep 2023

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2023

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was very clean. had refrigerator, stove, dishwasher, microwave
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness
Be cautious
Dogs allowed--which leads to dog hair everywhere--including the rooms and couches, dog poop on the lobby floor one morning, anti-social dogs causing trouble in elevators, etc. Water main issues one day resulted in no water from 11 a.m. until nearly 7 p.m.
Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person was very helpful when we checked in. Loved not having the plastic small bottles of shampoo etc.
Stayed 1 night in Aug 2023

10/10 Excellent

Ladonya

Stayed 3 nights in Jul 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Steve

Disliked: Property conditions & facilities
They had to move us to Fairfield because they had some kind of HVAC malfunction. Hotel was located at a bad place to get into traffic. Fairfield was very nice. Very happy with them.
Stayed 1 night in Aug 2023

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bumped to another hotel
Never got to stay there as I was bumped to another hotel. They were vague as to why, said maintenance issue. I asked for some type of compensation and was told they would get back to me. Of course, never heard from them. I had reserved a one bedroom suite with separate living area and kitchen and bumped to a regular room. They will probably erase this review though. Fairfield was nice though.
Stayed 1 night in Jul 2023

8/10 Good

Lonzo

Stayed 3 nights in Jul 2023

4/10 Poor

Marcia

Traveled with family
Disliked: Staff & service
The room (suite with a bedroom/kitchen) was not available when we arrived. They were booked up. Said they would change it the next day. The next day, they were booked up again. They would move us the next day. The next day they were booked up again but the other people with that room hadn’t arrived so they gave us that room for the final two days. The reservations were made 5 weeks in advance! No excuse!
Stayed 4 nights in Jun 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Close to a lot of things/places I was looking for.
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Stayed 1 night in Jun 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but biscuits and gravy would be nice as well as Otis Spunkmiree cookies on the counter at check in.
Stayed 2 nights in Jun 2023

8/10 Good

michelle

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great but strong smelling fragrance and chlorine.
Check in was super easy. Quick process. The room could have been cleaner. The hall smelled super strong of fragrance and rhe pool was super super strong smelling also. Other than that it was great.
Stayed 1 night in Jun 2023

10/10 Excellent

HANEEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed they stay and the bed was so comfortable we didnt want to leave
Stayed 1 night in Jun 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved 2 queen beds (traveling with family) and when I arrived the young lady at the counter had none - only single king beds. She was extremely gracious and accommodating, and she gave me 2 separate rooms - each with a king - because of the error. I was tired after a full day driving and didn't quite express my thankfulness, but I'm doing it now. Thank you for responding, accommodating and honoring what we reserved! Great customer service.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I have an injured foot and ankle Getting around is difficult. The extremely kind attendant at the front desk (Jenny) went above and beyond to help me get to my room safely. Also the kind cook doing the social gathering noticed I was injured and helped me get my food to the table. This kind of employees makes me want to stay here again.
Stayed 5 nights in May 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean. Breakfast is ok not great. Great customer service. Rooms are spacious. Monday thru Wednesday they have a small dinner available.
Stayed 6 nights in May 2023

8/10 Good

corey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the large rooms and quiet environment
Stayed 1 night in May 2023

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, complimentary food is good, spacious rooms
Stayed 1 night in May 2023