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Reviews of Comfort Suites Clearwater - Dunedin

2.5 out of 5
Comfort Suites Clearwater - Dunedin
1941 Edgewater Dr, Clearwater, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 461 out of 1003 reviews" "
Rating 8 - Good. 336 out of 1003 reviews" "
Rating 6 - Okay. 118 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in experience! Had hot food for breakfast!
Stayed 2 nights in Apr 2024
Response from Wendy on 2024/4/26
Thank you so much for your review! We hope to see you again soon!

10/10 Excellent

Dulce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it was very spacious and housekeeping kept our room fresh & with clean towels everyday.
Stayed 3 nights in Apr 2024
Response from Wendy on 2024/4/18
Thank you so much for your review! We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Kadija

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My children had a lively time in the hot tub and pool. The breakfast was ok and the staff are friendly. They clean the room daily that was very nice. The walls are a little thin and need to ise inside voice.
Stayed 4 nights in Apr 2024
Response from Wendy on 2024/4/14
Thank you so much for your review! Next time you visit just ask for a room without a connecting door, that's why it was noisy.

10/10 Excellent

val

Traveled with family
Our group had a wonderful stay we all wished we could have stayed longer than one night.. the Continental breakfast was very good with lots of options .. we look forward to staying there again
Stayed 1 night in Apr 2024
Response from Wendy on 2024/4/12
Thank you so much for your review! We will see you again soon!

10/10 Excellent

Monde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was awesome. Rooms were clean , beautiful views.
Stayed 6 nights in Mar 2024
Response from Wendy on 2024/4/7
Thank you so much for your review! We hope to see you again soon.

8/10 Good

van

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Wendy on 2024/4/7
Thank you for your review. We hope to see you again soon!

4/10 Poor

Kathie

Liked: Cleanliness
We could hear everything next door. It was very noisy.
Stayed 1 night in Mar 2024
Response from Wendy on 2024/4/3
Unfortunately, you were in a room with an adjoining door. Next time just request one without it, and we will do our best to accommodate you. We hope you contacted the staff when the noise started.

10/10 Excellent

rhunetta i

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was nice! Wasn’t much of a sea view but it was over all comfortable
Stayed 2 nights in Mar 2024
Response from B on 2024/4/1
Thank you and we will see you on your next trip to Clearwater.

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property! Trolly stop right outside of the hotel. Within 20 minutes of airport. Highly recommend
Stayed 5 nights in Mar 2024
Response from Wendy on 2024/3/27
Thank you so much for your review! We hope to see you again soon.

10/10 Excellent

Margaret Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Breakfast had lots of choices, all prepared well. Small market in the lobby was an unexpected bonus. Towels were fluffy, room was very spacious and well-appointed.
Stayed 4 nights in Mar 2024
Response from Wendy on 2024/3/27
Thank you so much for your review! We hope to see you again soon.

10/10 Excellent

Richard, Cambridge

Traveled with partner
Great spot!
Stayed 6 nights in Mar 2024
Response from Wendy on 2024/3/20
Thank you so much for your review! We hope to see you again soon.

10/10 Excellent

Nakeya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited for my birthday and thanks to its convenient location I was able to enjoy myself without having to drive far, The staff was very nice also and the property was clean.
Stayed 2 nights in Mar 2024
Response from Wendy on 2024/3/20
Thank you so much for your review! We hope to see you again soon. And happy belated birthday!

2/10 Terrible

Emma

Traveled with partner, Traveled with family
Property was maintained. Staff polite and helpful. Trolley stop near the hotel for transportation to town and other locations.
Stayed 4 nights in Mar 2024
Response from Brian Mueller on 2024/3/14
Good afternoon, We are very sorry to hear that you gave us 1 out of 5Could you please give us more details where we failed to get 5

10/10 Excellent

Philip, East York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Wendy on 2024/3/15
Thank you so much for your review! We hope to see you again soon.

8/10 Good

Frank

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our tv went out on the last night and 2 employees came in the morning to try to fix it and never did get it back online
Stayed 4 nights in Mar 2024
Response from Wendy on 2024/3/13
We are very sorry for the TV problem. We hope you come back again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here each year for spring training. Good location, clean, and nice rooms.
Stayed 3 nights in Mar 2024
Response from Wendy on 2024/3/6
Thank you for your review! We look forward to seeing you again next year.

8/10 Good

Gloria

Liked: Cleanliness, staff & service
Breakfast dining needs improvement...very small..crowded
Stayed 2 nights in Feb 2024
Response from Wendy on 2024/3/6
We are sorry you were not happy with the breakfast room. Thank you for taking the time to write a review.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Wendy on 2024/3/1
Thank you for taking the time to write a review! We hope to see you again soon.

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities
We stayed here and loved it so much we came back. Best place we stayed well traveling.
Stayed 2 nights in Feb 2024
Response from Wendy on 2024/2/29
Thank you so much for your review! We'll see you next time!

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Wendy on 2024/2/21
Thank you so much for your review! We hope to see you again soon.

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so ni e.
Stayed 5 nights in Feb 2024
Response from Wendy on 2024/2/21
Thank you so much for your review! We hope to see you again soon.

8/10 Good

Russell

Stayed 3 nights in Feb 2024
Response from Wendy on 2024/3/20
Thank you for taking the time to write a review. We hope to see you again soon.

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities
Decent hotel. Beds were squeaky. Short drive from Clearwater and Dunedin, nothing was close by.
Stayed 1 night in Feb 2024
Response from Wendy on 2024/2/21
Thank you for taking the time to write a review. Our beds are a year old, so it must have been not seated right. We apologize.

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Wendy on 2024/2/21
Thank you so much for your review! We hope to see you again soon.

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spaceous and clean. The bathroom had a nice shower and the bedroom amenities like the fridge was nice. Staff was very nice.
Stayed 1 night in Feb 2024
Response from Wendy on 2024/2/21
Thank you so much for your review! We hope to see you again soon.

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. I liked the offering of lemon infused water available. The breakfast buffet had a good variety of food. Our stay was pleasant.
Stayed 2 nights in Feb 2024
Response from Wendy on 2024/2/9
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Joel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor pool & hot tub!
Stayed 1 night in Dec 2023
Response from Wendy on 2024/2/8
Thank you so much for your review! We hope to see you again soon.

10/10 Excellent

JUDIANNE, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Perfect for a staycation. Enjoyed the hot tub wish it stayed open longer. Especially on weekends.
Stayed 2 nights in Feb 2024
Response from Wendy on 2024/2/7
Thank you so much for taking the time to write a review! We hope to see you again soon.

8/10 Good

Kathryn, south pasadena

Traveled with partner
Liked: Cleanliness, staff & service
Gym only had 1 treadmill and 1 elliptical.....treadmill was broken and elliptical was in use.
Response from Wendy on 2024/1/31
We sincerely apologize for the treadmill. The part has bee ordered. Thank you for taking the time to write a review and we hope to see you again soon!

2/10 Terrible

Wojciech

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024
Response from Wendy on 2024/1/27
We are very sorry your stay was not as expected. We hope you shared your concerns with the staff, as you didn't mention anything in your review as to why you gave us the lowest score.

8/10 Good

BARBARA

Liked: Staff & service, property conditions & facilities
Hoping treadmill gets replaced.
Stayed 4 nights in Jan 2024
Response from Wendy on 2024/1/24
Thank you for taking the time to write a review. The part has been ordered for the treadmill. We hope to see you again soon!

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Wendy on 2024/1/22
We are very sorry your stay was not as expected. We hope you brought your concerns to the staff.

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Wendy on 2024/1/19
We are sorry your stay was not as expected. Hopefully you brought your concerns to the attention of the staff.

8/10 Good

walter

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but not much to do within walking distance
Stayed 2 nights in Jan 2024
Response from Wendy on 2024/1/17
Thank you for taking the time to write a review. We are in a nice quiet neighborhood and there is a trolley that goes by every hour. We hope to see you again soon.

10/10 Excellent

Karolina

Liked: Cleanliness, amenities
Great
Response from Wendy on 2024/1/5
Thank you so much for your review! We hope to see you again soon.

6/10 Okay

MARIUSZ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Did not like the room we got, stayed 6 nights, was hoping for room with better view. Ask for better room on arrival but the lady who checked us in didn't do any effort.( dont remember her name) she almost overcharged me $200. Rest of the staff very nice and friendly. Good location and good place.
Stayed 6 nights in Dec 2023
Response from Wendy on 2024/1/5
There may not have been a room left with a good view, as we were quite full during that time. Next time reserve a bay view and then you will be pleased. Thank you for taking the time to write a review.

8/10 Good

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff friendly. Beds are like sleeping on a metal barrel.
Stayed 1 night in Dec 2023
Response from Wendy on 2024/1/5
The beds and mattresses are brand new so are very firm. The sofa beds are softer if you prefer. We hope to see you again soon.

8/10 Good

Nancy, Orwell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Staff and rooms were beautiful and very well clean. My only disappointment was the fitness room. Treadmill didn't work at all. Ellipical has not been maintained and was rusty and hard to move. Ended up doing a workout in our room off of our phones.
Stayed 3 nights in Dec 2023
Response from Wendy on 2024/1/5
Thank you for bringing this to our attention. We hope you come back again soon.

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very peaceful and the surroundings are beautiful
Stayed 3 nights in Dec 2023
Response from Wendy on 2023/12/31
Thank you for taking the time to write a review! We hope to see you again soon.

10/10 Excellent

maria

Stayed 2 nights in Dec 2023
Response from Wendy on 2024/1/12
Thank you so much for your review! We hope to see you again soon.

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Wendy on 2023/12/16
Thank you for your review. We hope to see you again soon!

8/10 Good

Bruce

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The GM and his staff were very friendly and capable. Our stay was very enjoyable.
Stayed 4 nights in Dec 2023
Response from Wendy on 2023/12/16
Thank you for your review. We hope to see you again soon!

4/10 Poor

Linda

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The elevator was out of service until December 14 and felt we should have been notified. As per water front building code no lower floor only second and third. Lucky I’m able to climb 2flights of stairs with luggage. Rooms being remodeled and work on my floor started at 7:30
Stayed 2 nights in Dec 2023
Response from Brian on 2023/12/12
Hi Linda. We are sorry that the elevator was down. It was on the website since November 25 and we let everyone know upon checking in. All the rooms have already been remodeled so it was the elevator company not our own and they are scheduled to start at 7am. We apologize for this experience however and hope you come see us in the future! Have a wonderful week.

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family event
The hotel was nice. Everyone was super nice. Our room was suitable for our family the only thing was the pull out couch was in rough shape. Other than that the beds were comfortable
Stayed 3 nights in Nov 2023
Response from Wendy on 2023/12/6
Thank you so much for your review! We hope to see you again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money
Stayed 1 night in Dec 2023
Response from Wendy on 2023/12/6
Thank you so much for taking the time to write a review. We hope to see you again soon!

10/10 Excellent

Charissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night
Clean room with a lovely view of the water, and friendly service. We plan to come back!
Stayed 1 night in Nov 2023
Response from Wendy on 2023/12/6
Thank you so much for your review! We look forward to seeing you again.

10/10 Excellent

George

Stayed 3 nights in Nov 2023
Response from Brian GM on 2023/12/13
Thank you for taking time to give us an excellent review. We hope to see you again soon!

8/10 Good

Debbbie

Traveled with group
Liked: Cleanliness, amenities
Mold on shower ceiling. Room was nicely decorated but old property and very apparent in elevators.
Stayed 1 night in Nov 2023
Response from Wendy on 2023/11/17
Thank you for taking the time to write a review. We hope to see you again soon.

10/10 Excellent

james

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
This was a stopover to visit friends. Stayed hear here last year during there renovation. We were impressed by how nice it turned out. Felt like a brand new hotel . Will plan on staying here next time we come to town.
Stayed 1 night in Nov 2023
Response from cassie on 2023/11/17
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always every time I come there the staff is excellent kind courteous the place is clean nice atmosphere and love the chocolate chip cookies on Friday and Saturday
Stayed 3 nights in Nov 2023
Response from Wendy on 2023/11/10
Thank you so much for your review! We'll see you next time!