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Hotel Europa Suites

4.0 star property
Mountain luxury awaits at Hotel Europa Suites with slope-side relaxation, family-friendly amenities, a refreshing pool, and a playground.

Choose dates to view prices

Hotel Europa Suites offers a luxurious mountain retreat for families. Start your day with a complimentary breakfast buffet, then relax at the rooftop terrace or swim in the indoor pool. Enjoy dining at four on-site restaurants serving international cuisine all day.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is NT$10,731
NT$11,416 total
includes taxes & fees
Jun 6 - Jun 7
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About this property

Hotel Europa Suites

  • Upscale family-friendly hotel near Lake St. Moritz
  • A free breakfast buffet, an indoor public bath (no minerals), and a rooftop terrace are just a few of the amenities provided at Hotel Europa Suites. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Self parking (surcharge), train station pick-up service, and an electric car charging station
    • Babysitting (surcharge), a banquet hall, and newspapers in the lobby
    • A front-desk safe, meeting rooms, and multilingual staff
  • Room features
  • All 105 rooms include amenities such as free WiFi, safes, and free bottled water.
  • Other amenities include:
    • Tubs or showers, free toiletries, and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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Hotel Reine Victoria
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  • Spa
  • Pet friendly
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8.8 out of 10, Excellent, 583 reviews
The price is NT$9,107
NT$9,730 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.45 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 10 per night
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Hotel Europa Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Europa Suites?

As of 2026/5/22, prices found for a 1-night stay for 2 adults at Hotel Europa Suites on 2026/6/6 start from NT$10,731, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Europa Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 10 per night. Limited spots are available.

What time is check-in at Hotel Europa Suites?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Europa Suites?

Check-out is at 11 AM.

Where is Hotel Europa Suites located?

Located near the slopes, this St. Moritz hotel is in the mountains and within 1 mi (2 km) of Engadin Valley, Signalbahn, and Signal Gondola. Lake St. Moritz and Ovaverva Pool and Spa are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 73 out of 162 reviews
Rating 8 - Good. 63 out of 162 reviews
Rating 6 - Okay. 22 out of 162 reviews
Rating 4 - Poor. 2 out of 162 reviews
Rating 2 - Terrible. 2 out of 162 reviews

Reviews

Verified

10/10 Excellent

ZOHAR

Liked: Cleanliness, staff & service, amenities
The hotel is very nice clean good food the staff are very friendly. What else do we need. 😊
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and warm. Excellent service. Good breakfast. Easy transport to ski lifts.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a ski get-a-way

The hotel is lovely and just outside of town from St. Moritz with easy access to ski resort by nearby bus. The rooms are modern and spacious with nice details, cozy beds and scrumptious duvets and feather pillows. The spa area is very nice. We enjoyed a generous European breakfast as well as dinner at the hotel.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Vincenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For ski slopes you need to take the public transport and they are 4-6 minutes walking distance from the the hotel. Overall was a nice experience except for the Restaurant. We had breakfast at the hotel every morning during our six-day stay, and unfortunately, the menu remained unchanged throughout. Unfortunately, our poor experience extended to dinner at the restaurant. Despite informing staff of our menu choices hours in advance, we had to wait an excessive amount of time—several hours—for our meals to be served.When I spoke with the head chef to express my concerns, he appeared uninterested and unconcerned with the situation.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

eileen m

The front desk clerk was very nice. We enjoyed the pool & hot tub. They have comfy robes to walk down to pool. The pillows & beds were very comfortable & quiet. We ate at the Steak & more restaurant on top floor of the hotel which was superb . We Enjoyed our breathtaking views from our balcony which were picturesque. We would definitely stay here again.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast and service. Staff helpful and friendly. Great pool, perfect t for after day of hiking. Lots of connecting trails near by. Free bus travel and got use of cable car/ski pass. Too many hikes to do in 5 days so will happily return. Thanks for a great stay Europa.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent for Snow Polo
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Brittany

Liked: Cleanliness
Food needs improvement
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. We are already planning to return
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Besides a loose toilet lid, everything about the hotel was perfect.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

MARIAGRAZIA

Liked: Cleanliness, staff & service, property conditions & facilities
Elegance and quiet
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Mircea

Liked: Staff & service, amenities, property conditions & facilities
The staff is outstanding ! Kudos to the team led by Bruno, including Gabor, Gianni and Kennedy at the Restaurant !
Stayed 9 nights in Jun 2022
Verified

8/10 Good

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The bus station is not nearby

Great hotel but the bus station is too far
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Afsaneh

Disliked: Cleanliness
Location is not good for me .
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

No compulsons. No regrets
Stayed 2 nights in May 2023
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Nice sized pool. Jacuzzi looked like it needed a thorough clean though. Matress uncomfortable- past it’s use by date.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Angela

Property was slightly outdated. No tea bags or coffee was provided in the room unless for a charge. Hotel staff was ok not super friendly and sometimes could come across a bit rude
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gutes Hotel mit ausgezeichnetem Preis-Leistungsverhältnis in guter Lage.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, property conditions & facilities
Amazing staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Instalacoes e equipes impecaveis. Com absoluta certeza uma das melhores opcoes deste destino.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

maria

Disliked: Cleanliness, staff & service, amenities
El peor hotel de mundo por favor latinos no se queden ahí, mejor busquen un departamento o otra cosa porque es muy muy viejo y muy lejos de todo y es mentira que tiene shuttle.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super freundliches Personal

Sehr angenehmes Hotel. Besonders das Personal ist sehr freundlich. Der Kellner im Frühstücksraum ist top! Er verbreitet richtig gute Laune. Weiter so :-)
Stayed 1 night in Aug 2025