I booked online and paid via the app. When I arrived on site they explained they had overbooked and had no rooms available. The staff was amazing and went above and beyond and secured a room at another location. Thank you to the staff for taking care of us.
Bradley
於 2025 年 7 月住了 1 晚
4/10 不太好
Harry
情侶出遊
2025 年 7 月 14 日
不喜歡:設施服務和住宿環境和硬體
You asked for a review, so here goes. Because the sink drain stopper didn’t work, because we had to slam the room door shut due to binding in the frame, because there was no coffee available in the room (only tea), because you have a notice on the bathroom mirror that ‘for our comfort’ our room will only be made up every other day; because apparently the restaurant was not open Sat. evening, and all this was for $271 a night for a room with a king bed, it is difficult to leave a positive review. I can assure you this will be shared on Facebook with our friends.
Harry
於 2025 年 7 月住了 2 晚
10/10 有夠讚
RUTH E
2025 年 7 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
The stay was too short
RUTH E
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jeffrey
家庭旅遊
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
Property was clean and the staff was friendly
Jeffrey
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Jean
2025 年 6 月 15 日
喜歡:整潔度
Jean
於 2025 年 6 月住了 2 晚
4/10 不太好
Haley
親子旅遊
2025 年 6 月 6 日
不喜歡:整潔度和設施服務
I wish there was an option to upload pictures because the pull out couch mattress was the grossest thing I have ever seen in a hotel or even in general. Felt like a scary movie.
Haley
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Tobias
2025 年 6 月 1 日
Tobias
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Lisa,Morton
2025 年 5 月 25 日
Lisa
於 2025 年 5 月住了 1 晚
4/10 不太好
Sherry
家庭旅遊
2025 年 5 月 25 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Dried blood bathroom door, hair, refrigerator didn’t work, cords in the floor, parts falling off. Noise levels were high. Shocked this is a Hilton hotel!! Front Desk staff were friendly and helpful.
Sherry
於 2025 年 5 月住了 1 晚
6/10 一般般
Alison
2025 年 5 月 14 日
Alison
於 2025 年 5 月住了 1 晚
6/10 一般般
John
親子旅遊
2025 年 4 月 28 日
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
Sheets were stained. Pull-out sofa sleeper was full of crumbs. Bathroom sink was plugged. No bodywash in the dispensor in the shower.
Grab and go breakfast had a frozen sausage sandwich in it.
John
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Steven,Brainerd
2025 年 4 月 18 日
Steven
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Shannon
2025 年 4 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay great service
Shannon
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Kelci
團體旅遊, 親子旅遊
2025 年 4 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lobby has plenty of room to gather. Large table next to a fire place where are friends were able to hang out in the evening.
Kelci
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Steven,Brainerd
2025 年 4 月 7 日
Steven
於 2025 年 4 月住了 1 晚
4/10 不太好
Lindsey
2025 年 3 月 28 日
喜歡:客房舒適度
不喜歡:整潔度和住宿環境和硬體
Not good
Room smelled like old cigarettes. Towel rack was broken. Got in bed and the blanket between the sheets and duvet had unwashed, crusty stains. Obviously it was not washed. The front desk did offer for us to change rooms but we were already going to bed. They brought us clean blankets but makes you wonder what else wasn’t properly cleaned. We will not be returning.
Lindsey
於 2025 年 3 月住了 1 晚
6/10 一般般
Jasmine,Chesterfield
親子旅遊
2025 年 3 月 23 日
喜歡:員工素質、設施服務和住宿環境和硬體
For starters the lobby was very clean offered great items and even the bar area was a nice add. Staff was nice my entire stay and very helpful. Unfortunately my room stay was not very pleasant. I stayed for 5 nights and the first room I was in was not clean. It was hair on the bathroom floor and shower floor. Wall paper peeling badly in bathroom and in room by the bed. The tub made a very loud noise while showering and they offered to switch me rooms the next morning. Switched rooms and the room was better aesthetically but the toilet didn’t work in the room. They had to bring me a plunger to keep it plunged the whole time. Overall the stay because of the staff’s continued help made it amazing but the actual room was the down fall.
Jasmine
於 2025 年 2 月住了 4 晚
4/10 不太好
Lana
家庭旅遊
2025 年 3 月 21 日
不喜歡:整潔度和住宿環境和硬體
We booked a King bed with fold out couch because we had 3 adults staying in the room. When we checked in they had moved us to a standard King room (no couch). I was told that they reassign rooms as needed - evidently without regards to necessary sleeping space!! I asked them to fix this and was told that they didn't have a king/couch room available and the hotel was full. I asked how he was going to help us and was told that we could have free breakfast - WHAT?? Not enough room to sleep but we could have breakfast the following morning - ridiculous!!
I asked for the manager and he eventually found her. She reassigned us to a king/couch room. So I guess they weren't full after all!!!
We got in the room and unfolded the couch. The mattress was disgusting - stained and filthy. We again went to the desk to report it. Manager came to look at it and quickly agreed that they needed to bring another one. They brought another mattress that was better but still a bit stained.
I am not sure I will book through Expedia again if the hotel can just change your booking. I will NOT stay in this hotel again. Nice, safe area but this experience was not good.
Lana
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Michelle
家庭旅遊
2025 年 3 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay in Chesterfield
Very pleasant stay. Room was clean. The property was clean and well maintained. The surrounding area felt safe. Lots of shopping and restaurants nearby. My kids enjoyed the pool!! Would definitely stay again!
Michelle
於 2025 年 3 月住了 2 晚
6/10 一般般
Lora
商務旅客, 團體旅遊
2025 年 3 月 6 日
Bathtub was not clean and the hot water took forever to heat up. Never did get real warm.
Lora
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Wen
寵物同遊, 家庭旅遊
2025 年 2 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Pet friendly!
Wen
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Cheryl
2025 年 2 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
This is a great hotel. Very clean, great staff. Only negative is it is very close to the interstate so very noisy, but thats to be expected in a city.