The room was not cleaned well - many of the surfaces were dirty. When I asked for the dishes and utensils that were supposed to be supplied, the clerk said I would have to carry them up myself because she was there alone. I had to make 2 trips, and the things she gave me were not clean either. I don't think anyone had ever cleaned the coffee maker. The furnishings were shabby and the bathroom door was cracked. I'll never stay there again!