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Sarum Hotel

2.0 star property
Hotel with a bar, near Port of Jersey

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Located near the Port of Jersey, the Sarum Hotel offers a vibrant atmosphere with a sunny terrace and garden. Guests can enjoy in-room WiFi, an arcade/game room with billiards, and barbecue grills for both entertainment and leisure during their stay.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Housekeeping
  • Pet friendly

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Triple Room

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Garden View

Suite, Garden View | Desk, soundproofing, iron/ironing board, cribs/infant beds

Suite, Garden View

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony

Suite, Balcony | Desk, soundproofing, iron/ironing board, cribs/infant beds

Suite, Balcony

Highlights

Balcony
Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Desk, soundproofing, iron/ironing board, cribs/infant beds

Superior Suite

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Desk, soundproofing, iron/ironing board, cribs/infant beds

Suite

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 474 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Family Room

Highlights

Soundproofed
Heating
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the neighborhood

Map
19-21 New Saint John's Road, St. Helier, Jersey, JE2 3LD

What's nearby

  • The Georgian House - 1 min walk - 0.0 km
  • St. Helier Town Hall - 6 min walk - 0.6 km
  • King Street - 8 min walk - 0.7 km
  • St. Helier Central Market - 11 min walk - 1.0 km
  • Port of Jersey - 12 min walk - 1.1 km

Getting around

  • Jersey (JER) - 16 min drive

Restaurants

  • ‪Locke’s - ‬9 min walk
  • ‪Shuga - ‬8 min walk
  • ‪spice of life - ‬9 min walk
  • ‪Burger King - ‬7 min walk
  • ‪So Bar - ‬10 min walk

About this property

Sarum Hotel

Hotel near Port of Jersey
You can look forward to a terrace, a garden, and an arcade/game room at Sarum Hotel. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Multilingual staff, a billiards/pool table, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
  • Barbecue grills
Room features
All 52 rooms offer comforts such as free WiFi and sound-insulated walls.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchenettes, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per stay
Cribs (infant beds) are available for GBP 5.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Sarum Hotel St Helier
Sarum Hotel Hotel
Sarum St Helier
Sarum Hotel St. Helier
Sarum Hotel Hotel St. Helier

Frequently asked questions

Is Sarum Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Sarum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sarum Hotel?

Check-out is at 10:30 AM.

Where is Sarum Hotel located?

Situated near the beach, this hotel is within a 15-minute walk of The Georgian House and Port of Jersey. Jersey Opera House and St. Helier Town Hall are also within 10 minutes.

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Reviews

Sarum Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 54 out of 140 reviews
Rating 8 - Good. 55 out of 140 reviews
Rating 6 - Okay. 19 out of 140 reviews
Rating 4 - Poor. 9 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

Reviews

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway enjoy my stay in jersey and alway use the sarum hotel ,excellent staff and very clean close to beach or bus stops
Stayed 3 nights in Oct 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service
Close to seafront and still helier but quiet area.
Stayed 6 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service

Lining in jersey

The staff where really friendly and even took my bag to the room
Stayed 1 night in Sep 2025

8/10 Good

Elisabeth

Liked: Staff & service, property conditions & facilities
Good location for accessing the bay and the centre of town. Spotlessly clean, - and very happy to have a fan in the room as well as the mini kitchenette
Stayed 5 nights in Sep 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Manager and staff were very helpful and welcoming. Room was cosy and quiet, very clean and comfortable. Nothing too much trouble. Will definitely stay again.
Stayed 7 nights in May 2023

10/10 Excellent

Stephen Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, made me very welcome. Good-sized room with all amenities. Easy walk to shops and public transport. Would happily recommend.
Stayed 3 nights in Sep 2022

8/10 Good

ruth

Liked: Cleanliness, staff & service, amenities
10 minute walk from liberation station. Small, friendly hotel, noth8ng fancy but more than adequate for us. The pool is small but fine for a splash aboit
Stayed 3 nights in Sep 2022

10/10 Excellent

ALEXANDER, London

Liked: Staff & service, amenities, property conditions & facilities
so helpful and modern room
Stayed 2 nights in Jul 2022

8/10 Good

Jean-claude

Liked: Cleanliness, staff & service, amenities
It was very clean but noisy, with the doors that kept slamming
Stayed 2 nights in Apr 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great staff working in the hotel, specially the manager, Christina. She was always taking care of all customers to make sure we all were satisfied and provided us the best service and feel like home. The hotel was much better than the pictures, the clean service is brilliant - leaving wonderful smell in the bed sheets. Room has everything you can need, from hair dryer to microwave and toaster. Excellent service!!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2-star stay

I was pleasantly surprised. The room had an adequate size for me and had a kitchenette. The room and kitchenette were both very clean. Bed was very comfortable. Kitchenette had everything, cutlery, pans, toaster, microwave, small fridge and small vitro. Perfect if you're planning on staying for a few days! Bathroom was also very good size. The service was also very good, staff were friendly, polite and always greeted with a smile! Overall, a great place to stay considering it's a 2-star hotel.
Stayed 3 nights in May 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with self catering facilities

Friendly, helpful staff. Comfortable room. Problem with toilet was remedied immediately. Hotel could do with pool area being smartened up. Sound proofing between rooms not the best. Loud music played a few evenings but was dealt with by staff when contacted. Great location for central St Helier, easy to walk to many areas. On the whole, a great stay in Jersey.
Stayed 10 nights in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed, it was like a hostel and it was very noisy. I think we were the only guests in amongst all contractors staying there. The pool that was advertised was not functional and hadn’t been for a long time by the looks of it. There was no pool table as advertised and the public area was stacked with random matresses. We couldn’t open the windows fully due to scaffolding outside the window which felt very unsafe should there have been a fire. Every morning, before light we were woken up by people right outside our window chatting, smoking and coughing. All in all a very bad experience never to be repeated.
Stayed 3 nights in Sep 2024

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visite de l ile

Rando . Visite . Plage . Beau temps....
Stayed 2 nights in May 2023

10/10 Excellent

ANGIE

Liked: Cleanliness, staff & service
The staff could not have been more helpful. The suite was so lovely with 2 bathrooms. Would highly reccmend
Stayed 1 night in May 2022

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & clean, helpful staff. However, it was quite a busy road so quite noisy overnight.
Stayed 1 night in Sep 2021

8/10 Good

Phyllis

Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff, clean accommodation, bathroom small hardly any room to stand in from of the basin
Stayed 5 nights in Sep 2021

4/10 Poor

Najma

Liked: Cleanliness, room comfort

Pleasant hotel staff. Good facilities. Area poor

Travelled with a child. Hotel staff were friendly but no lift and had to carry luggage up stairs. Room was in good, clean condition. No mirror in room to dry hair. No plug for hair dryer in/near bathroom where they had the only mirror. Surrounding area is not great. Swearing and fighting in the street until 2am. Also dogs and smoking allowed in the hotel. If any of this does not appeal to you, do not stay here
Stayed 1 night in Aug 2021

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* Star Hotel (Good Value for money)

Wow! This friendly hotel in my opinion is excellent. Perfect location near beach, Elizabeth catle,shops and restaurants. My room 114 was fully refurbished and has smart TV where you can watch your Netflix has twin room for my daughter so she has privacy. It has a good size pool but didn’t get to use it, too busy exploring this beautiful island of Jersey. Lots of places to go and see. My advice is to use the buses, they are excellent and cheap. Get a day pass for unlimited ride. Taxi will rip you off. Bus will cost you £2 from the Airport and it takes 15mins. The hotel manager called Cristina and her staff were helpful,friendly and informative. I forgot the bar is good with TV and games room for the Kids. Overall our stay for 5 days wasn’t enough. I think a week will be ok cos you’ll get to see a lot in Jersey. One more if you like fish and chips, I would recommend you to go Erlinda’s fish and chips near Apollo hotel not far from Queens st. Been there 2x. The best!!
Plemont Bay
Gorey Castle
Stayed 4 nights in Aug 2021

10/10 Excellent

G S A F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic value

Amazing location for St. Helier centre bars and restaurants. Ok lets be straightforward, this is no 5* hotel, but its exceptionally clean, all rooms have a large en suite bathroom, plus a small kitchen area in each room which includes kettle, toaster, fridge, all cutlery and plates etc, and 2 cooking rings plus the sink and draining board. Rooms are cleaned everyday. The staff are exceptional and will help in anyway the can. If you want somewhere clean, in a fantastic location then look no further. Thanks to Christina and Alex for naking us so welcome.
Stayed 12 nights in Jun 2021

10/10 Excellent

karyann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our family

It was amazing everything we needed
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good location a 5 minute walk from town Staff very friendly and helpful. Clean Kitchen in room, handy Room could do with some tlc and basic maintenance
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not turn down heating in room... Second morning breakfast was cold...which after first morning breakfast spot on was disappointing.
Stayed 7 nights in Oct 2019

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre était toute refaite et donc très agréable. L'hôtel est à 10 min du centre et du terminal de bus. La literie est un peu molle à mon goût. Hotel idéal pour visiter Jersey
Stayed 3 nights in Sep 2019

10/10 Excellent

INGRID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour entre amies

Très bon accueil La suite avec 2 chambres, salon, cuisine, salle de bain, parfaitement adaptée à un week end entre amis. Le toboggan aquatique de la piscine extérieur est juste un tout petit toboggan pour enfant. Hotel très bien placé pour visiter l'île et sortir le soir
Stayed 2 nights in Sep 2019