Thank you for saying so Donglian.

Thank you, Heather, Please come again!

Thank yo for staying with us!

THANK YOU , Kristen. That is great news!

Darin, Thank you for choosing us, safe travels.

Mark, that is a compliment indeed! I look forward to sharing what you said with our maintenance and Breakfast teams.

Matthew, thanks!Have a great day!

Our pleasure to have you with us. We also have a complimentary shuttle to and from the SGU airport. Just give us a ring and to get that scheduled.

Gerald, I am not certain what "Dry nice" means, but I will gratefully accept the compliment. Ah! "Very Nice" is my guess...Thank you for staying with us and Safe Travels.

We appreciate your business, Phillip, and thank you for your reveiw.

Judi, Thank you, for taking the time to leave a review of your experience. It means a lot to us.

Thank you Lori!"Clean and nice" is just the way we like it as well.

Thank you for your feedback, Corey!

We appreciate the feedback.Thank you for "checking in" with us, Alejandra.

Thank you, David.It looks like we need to try just a little bit harder.

Thank you, Mary. I am glad you enjoyed your time with us.

Hong, thank you for your response.

Thank you, Brian!

I am glad you enjoyed your stay, breakfast as well. Thank you for letting us know.

Curtis, Thank you for your response. It helps us to have a pulse in how we are doing for our guests. Every day I am grateful to work alongside such a wonderful team. I shared your comments with everyone, it will make their day. Especially Joey, the maintenance manager. With Heartfelt Hospitality,

I am glad your time with us, Loraleee.

Thank you, Frank!Giving your repeat business is the best compliment of all!

Staff friendliness is one of our top compliments.Thank you for staying with us!

It is a great place because we have a great team and great guests!Safe Travels.

Robert, please come again.Safe Travels.

Thank you, Robert. Safe Travels.

Laurie,Welcome to the neighborhood and to your new home. Thank you for making us part of your future plans even after moving here! What a compliment!

Bobbie,I am glad everything with your stay was excellent, from the early check-in to the courtesy ride to the airport. However, I am sorry to read that your bed was not part of that excellent experience. Our beds and pillows are very much a goldilocks story. They are "too hard" for some and "just right" for others. The topper is not a regular offering at our property or other Hamptons. It is something that was purchased for a past guest who stayed with us on a weekly basis; because of his experience mirroring your own. Please note, even if you had known, it still might not have been available. I am sorry for the way our front desk clerk shared the information about the topper. It sounds like it was poorly presented.I have recently learned that this particular mattress has been discontinued and all our mattresses will be replaced with the newer model when that time comes. Though, not always possible, we do try to resolve any issue prior to a guest's departure. Equally challenging is knowing how to resolve a given concern to each guest's satisfaction. For what is obvious, or acceptable for some, may not matter, or sit well with others. Again, my regrets for not meeting those expectations.Thank you for your review so we might improve for future guests. Best wishes and safe travels.

Thank you, Maryanne! That we have become your "go-to hotel" when in the area is the best compliment we can receive and is a testament to an amazing team that tries every day to "do the job right".See you again!

Thank you, Cindy!

Fine is an 8. Hopefully, next time, we will be fantastic.I am sorry we did not exceed the expectations with this stay.

Legend, Thank you. That is great to read!

Angela,We will try harder. Thank you for staying with us.

Deborah,Thank you for letting us know of your experience. I have shared it with the entire housekeeping and maintenance teams we will make it one of our next focus points and verify the rest are clean. The beds are a little firmer. It is an occasional Goldilocks and the Three Beas story for us. They are ideal for some but not for others. Thank you for your compliments toward the breakfast and common areas.We will take your comments to heart.

We very much appreciate your "10", Kourtney.

Mersadez,Thank you for staying with us recently!

Thank you Darrell,

Katherine, I am glad your stay was enjoyable with the various amenities and the welcoming staff. Thank you for mentioning our treat shop. I find it disappointing when I go to a hotel and the treats are poorly stacked and way overpriced "for convenience". Please come again.

Sabrina,That is reasonable. I am sorry that after all of the cleaning, something so obvious in the open was forgotten. I shared your observations with the housekeeping team.

Henry,Thank you for your compliments toward Tee. She is a fantastic team member and person. We enjoy having her with us.

Thank you for your feedback Guy!

Aileen, thank you for your straightforward comments. The breakfast staff is the best. They try hard to make it go well as each guest starts the day. We are stuck with the mattresses until the next time to replace, and keep such in mind when next we order. Safe Travels,

Thank you Rocio!Safe travels,

Mike, I am glad you enjoyed your stay and hope the holidays went well for you and yours.

Thank you, Tiffany.

Brenda, It looks like you have stayed with us several times. I am glad we are staying consistent to your expectations. We look forward to your return.

Thank you for your response, Tim!

Ryan, I see we fell short. I wish we knew how so we could address it for the next guests. All our best.

Thank you for your feedback, Jennifer. Please come again.

Thank you Abdias! I am glad you enjoyed your stay.