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Reviews of AmericInn by Wyndham St. Cloud MN Shopping Area

2.5 out of 5
AmericInn by Wyndham St. Cloud MN Shopping Area
4120 2nd St S, St Cloud, MN

Reviews

8.0

Very Good

Rating 10 - Excellent. 284 out of 670 reviews" "
Rating 8 - Good. 216 out of 670 reviews" "
Rating 6 - Okay. 89 out of 670 reviews" "
Rating 4 - Poor. 48 out of 670 reviews" "
Rating 2 - Terrible. 33 out of 670 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three nights. The rooms were clean, with plenty of towels, pillows, hangers, toilet paper, shampoo, soaps, etc. Staff was friendly and attentive. The breakfast had variety and the coffee was great. I will definitely stay here again, and will recommend it to family and friends!
Stayed 3 nights in May 2024

6/10 Okay

wilmot, Jessup

Liked: Staff & service
I like the shoping
Stayed 2 nights in May 2024

4/10 Poor

Joel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Old pizza left in refrigerator.
Stayed 1 night in May 2024

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beakfastbar was subparas compared with others wehave stayedat.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

8/10 Good

jordan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The hot tub was not working it would not start and we told the staff. Staff were very nice.
Stayed 2 nights in May 2024

6/10 Okay

Michelle

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Would not return. Staff were not very friendly.. don’t expect hot breakfast.. they stop refilling well before 9 am ( we couldn’t get anymore at 8:30!) when we asked we were just told “find something else to eat” Hot tub Luke warm jets not working. Old shaky beds. Nicer hotels in the area for a little bit more!
Stayed 1 night in May 2024

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great start
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, location and room was great
Stayed 1 night in Apr 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much much better then Dec 2023 I was done in 5 iminutes. Employees was awesome at check- in unlike over a hour in Dec. with the employee who was so high he hadn't seen earth in a long time
Stayed 1 night in Apr 2024

10/10 Excellent

Jerome, Shorewood

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024

10/10 Excellent

Dennon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2024

6/10 Okay

Robert

Hard to understand native lanugo
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Stayed 3 nights in Apr 2024

6/10 Okay

John, Austin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Need to wash bathroom floors w/soap & water, also clean corners borh in carpeted & tile areas.
Stayed 1 night in Apr 2024

8/10 Good

Ruth

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We have stayed here over the years. Coukd use an update.
Stayed 1 night in Apr 2024

2/10 Terrible

gloria

Disliked: Cleanliness, property conditions & facilities
they’re swimming pool look like a pond
Stayed 1 night in Apr 2024

4/10 Poor

Michael

Disliked: Cleanliness
Room smelled bad. Bed was hard to sleep on.
Stayed 2 nights in Apr 2024

8/10 Good

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly hotel & staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brian, Madison Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
these owners kept the property nice and also provided a great breakfast, especially in comparison to similar motels.
Stayed 1 night in Feb 2024

4/10 Poor

Gwen

Stayed 1 night in Apr 2024

6/10 Okay

E Kara

Traveled with family
Liked: Staff & service
Beds were horrible. Bathrooms stink. Elevator took forever to come. Didn’t control noise of other guests.
Stayed 2 nights in Apr 2024

6/10 Okay

Stacy

Traveled with family
Disliked: Property conditions & facilities
Disappointed that the jets did not work on the hot tub. There were no towels in the pool area. Outside window in our room needs to be replaced. Major drafts were coming through it. Tried to get an early check in( by an hour) was told that was not an option. Room was clean and I slept good.
Stayed 1 night in Mar 2024

4/10 Poor

Cecile

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was not clean. There were swipe marks and remnants of cleaner on the counter. There was a used facecloth from the previous guests still in the shower!!!!
Stayed 1 night in Apr 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Yoshia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very rude to me. And the room keys weren’t working along with the shower knobs.
Stayed 3 nights in Mar 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, quiet, and affordable! Pool and hot tub were clean and relaxing! We will definitely stay here again! Thank you for your hospitality!
Stayed 1 night in Mar 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great accommodation. The staff was friendly and the room was nice and clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Ashley

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the hotel 20 mins after check in and there wasn't a room cleaned. Ended up having to sit in the lobby area and wait . There was no towels in the pool area.... No bubbles for hot tub when turned on. The staff didn't know why it wasn't working. No need for a key to get into the building or pool area those were unlocked for everyone's safety. No one at front desk even after ringing the bell about a dozen times at 10am to purchase something from their corner market. No milk to go with the cereal. Elevater was filthy full of finger prints and who knows what else. The soap shelf in the shower had used soap residue and hairs.
Stayed 1 night in Mar 2024

2/10 Terrible

Jonathan, Farmington

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was not an 8.2 star rating from expedia. Tried to cancel with property over the phone and they said work with expedia. Expedia tried working with location but unable to contact so they just said they couldnt refund me.
Stayed 1 night in Mar 2024

2/10 Terrible

kim

Traveled with family
Disliked: Amenities
Our key didn’t work 1st time so I went to from desk to have them reprogrammed. Went back to room and key worked however the guy in the room was as surprised to see us as we were to see him! I got a refund (with resistance) and we went to the hotel next door. The staff didn’t seem to know what was going on at their property.
Stayed 1 night in Mar 2024

2/10 Terrible

ken

Traveled with family
Broken tv, poor quality service & accommodations. I’m not staying at any again after this weekend
Stayed 1 night in Mar 2024

4/10 Poor

Kimberly

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The front desk staff has limited skills with the English language. This may be challenging during the check in process.
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely wonderful! The staff was kind and attentive, rooms were clean and comfortable, and the breakfast was fantastic. Would definitely stay again!

2/10 Terrible

Larisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody who worked there spoke or understood English
Stayed 1 night in Mar 2024

10/10 Excellent

Rosanne

Traveled with group
Friendly service. Was abl to use the dining area to play cards with my friends.
Stayed 1 night in Mar 2024

6/10 Okay

Steven

Better signage will be helpful. Longer breakfast service would be considerate.
Stayed 1 night in Mar 2024

4/10 Poor

Josh

Stayed 1 night in Mar 2024

4/10 Poor

Katherine

Disliked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

MARY

Liked: Cleanliness, property conditions & facilities
Nice stay with an affordable price.
Stayed 1 night in Mar 2024

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Guy

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
After 3 different key exchanges that didn’t work, we were moved to a different room with a sticky bathroom floor and a non functioning TV. The continental breakfast had no scrambled eggs both mornings. For the 2nd night, we were moved to a room with a working TV but with a tub that did t drain well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Angel

Traveled with group, Business traveler
Liked: Staff & service
YOU GET WHAT YOU PAY FOR IT. STAFF WERE PATIENT, CLOSE TO EVERYTHING, BREAKFAST . CLEAN POOL, NICE BATHROOMS.
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place with a great location for what I was in the area for.
Stayed 1 night in Feb 2024