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Red Roof Inn PLUS+ West Springfield

Photo gallery for Red Roof Inn PLUS+ West Springfield

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Pillowtop beds, desk, blackout drapes, free cribs/infant beds
Pillowtop beds, desk, blackout drapes, free cribs/infant beds
Pillowtop beds, desk, blackout drapes, free cribs/infant beds
Pillowtop beds, desk, blackout drapes, free cribs/infant beds

Overview of Red Roof Inn PLUS+ West Springfield

Red Roof Inn PLUS+ West Springfield

2.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1254 Riverdale Street, West Springfield, MA, 01089

Explore the area

  • Popular LocationJosiah Day House4 min drive
  • Popular LocationHolyoke Mall5 min drive
  • Popular LocationChicopee Falls Dam8 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)25 min drive

Choose dates to view prices

About this area

West Springfield

Located in West Springfield, Red Roof Inn PLUS+ West Springfield is in the business district and near the airport. Holyoke Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Naismith Memorial Basketball Hall of Fame and Six Flags New England. Springfield Science Museum and Holyoke Heritage State Park are also worth visiting.

What's nearby

  • Josiah Day House - 4 min drive
  • Holyoke Mall - 5 min drive
  • Quadrangle - 6 min drive
  • Springfield Museums - 7 min drive
  • Chicopee Falls Dam - 8 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive

About this property

Red Roof Inn PLUS+ West Springfield

Hotel in West Springfield with free parking
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and a TV in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and ATM/banking services. All 111 rooms offer free WiFi, pillowtop beds, and flat-screen TVs with cable channels. Other amenities available to guests include free long-distance calls, free local calls, and hair dryers. Housekeeping is available once per stay.
Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Red Roof - RediClean
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets stay free
1 per room (up to 80 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 237 out of 984 reviews
5 - Excellent 24%
Rating 4 - Good. 364 out of 984 reviews
4 - Good 37%
Rating 3 - Okay. 197 out of 984 reviews
3 - Okay 20%
Rating 2 - Poor. 123 out of 984 reviews
2 - Poor 13%
Rating 1 - Terrible. 63 out of 984 reviews
1 - Terrible 6%

3.8/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable prices
Stayed 2 nights in Nov 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience
Stayed 1 night in Nov 2021

2/5 Poor

Traveled with family
Disliked: Staff & service, property conditions & facilities
Got charged more than what I saw advertised on Expedia. Expedia was no help…they are bad with customer service. Don’t care. This hotel was NOT worth $200 per night. Got ripped off!
Stayed 2 nights in Nov 2021

1/5 Terrible

Liked: Cleanliness, staff & service
sss
Stayed 2 nights in Nov 2021

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the fact that after driving from the west coast 3k mi that there was no hot water available for 36 hrs...I was only given a piece of paper I still have that said water tanks were being replaced the next day and would have NO water. I didn't like the fact that being 3hrs behind mentally. wasn't even informed prior and couldn't get a refund because it needed to be known to cancel 24hrs prior and I made a 2 day stay the night I arrived. I was forced to go buy coffee at a store which took 20 min in traffic. Being 3 hrs behind mentally I asked for an extra half hour to get my stuff out to leave on the third nights stay and was told after 11 I would be charged a full amount of another 1 night stay. I had no remote control for the TV. There was no fridge or microwave which all of the above is in the itinerary of the hotel stay but had no desire to even move after my drive and wasn't going to fight or argue with the front desk knowing it was pointless. I didn't have it in me.I was exhausted. I was allowed while driving cross country an extra hr if needed at every hotel I stayed at, except this one and they weren't busy at all ,which while trying to find another place to stay was parked in front of my room and watched them just make the bed. And clean up one pizza box I left from the night before. I had hot water the morning I was supposed to leave but went to go grab a coffee at a store...and wasn't allowed to take a 10 min shower. desk was nice but no compassion
Stayed 1 night in Nov 2021