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"Nice"

"My stay at The Cliffs at Peace Canyon started off with a bit of a hiccup. Upon arrival, I was informed that there was no room available for me, despite having made a reservation for that night. The male employee I initially spoke with gave me incorrect information and was not particularly professional in his communication, which made the situation more frustrating. However, once the manager, Jennifer, came in, everything changed for the better. She was extremely professional, kind, and quick to resolve the issue. She immediately found a room for me, apologized for the earlier confusion, and even gave me her contact information to use in case I planned to arrive during early morning hours in the future (as I did this time, between 3 AM and 5 AM). Her service truly turned the situation around. The rest of my stay was wonderful. The room was exactly what my family and I needed—clean, comfortable, and well-maintained. I have no complaints about the accommodations and would definitely consider staying here again, thanks to Jennifer’s excellent customer service. The only negative for me, was that the room smelled a little like smoke/stale as if someone had smoked in there, but I just went and bought Febreze to sprayed on furniture and around the room. I also used an Plug In, and that did the trick, again the room was great and all the amenities were awesome especially the washer and dryer because we had taken the family to a water park and was able to wash and dry their clothes!"

"The room was amazing. We felt like we were in our our little apartment. We had everything we needed and the bed was super comfortable. The staff was very friendly and accommodating. We really enjoyed our stay and hope to return!"

"Property was quiet and clean. Staff was very friendly. Rooms were clean with amenities. Very close to food and dining options, about 2 miles from Las Vegas Blvd. "

"great stay"