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Reviews of The Historic Davenport, Autograph Collection

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews" "
Rating 8 - Good. 162 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ron, Quincy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Had a great night here.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/28
Thank you for your feedback

10/10 Excellent

Arthur, MISSOULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of homeless
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/28
Thank you for your feedback

10/10 Excellent

Sydne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! The hotel is beautiful, the amenities are great, and the staff are fantastic. Would definitely stay here again. Also love that is walkable to restaurants and shopping.
Stayed 1 night in Jan 2024
Response from Front Office Manager on 2024/4/28
Thank you for your feedback

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/28
Thank you for your feedback

10/10 Excellent

Allison

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all amazing!!! (Especially “Baby” don’t put him in a corner [Scott]). What a beautiful property, and amazing riverwalk area… we are so impressed with the Expo sites and the Sky “tram” and falls. Wow! The hotel itself is amazing and everyone is soooo helpful, The Peacock Lounge is beautiful and the food is lovely too. Thank you… Spokane did not disappoint.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/18
Dear Allison,Thank you for your outstanding review! It was a blast to welcome you to The Historic Davenport, Autograph Collection, and we are thrilled you had such an amazing visit. Our team works hard to ensure our guests have all they need for a perfect stay, so they will be delighted to read your kind words about our beautiful property, delicious food, and fantastic service from team members like Scott. We hope to have the pleasure of welcoming you back for another memorable visit.

10/10 Excellent

zeke

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel would recommend my friends to stay friendly staff. looking forward to going back soon
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/28
Thank you for your feedback

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and elegant hotel. Would definitely recommend. Room was comfortable and clean and all the amenities you would need for your stay. Several dining areas to choose from and many within a short walking distance.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/11
Dear Elaine,Thank you for the kind review and recommendation! We're glad our clean, comfortable rooms and walkable location impressed you. The next time you're in the area, please come stay at The Historic Davenport, Autograph Collection again.

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Magnificent historic building to explore. Easy walking distance to river and dining. Easy parking across the street. In house dining is just OK, but better choices are near by.
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 2024/4/5
Thank you for your feedback

10/10 Excellent

Chery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property
Stayed 1 night in Apr 2024
Response from Front Office Manager on 2024/4/5
Thank you for your feedback

10/10 Excellent

Juan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel
Stayed 1 night in Mar 2024
Response from Front Office Manager on 2024/4/5
Thank you for your feedback

10/10 Excellent

Kerry

Traveled with family
The property is beautiful! The staff is friendly and helpful!
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 2024/4/3
Thank you for your feedback

8/10 Good

Dennis, St. George

Liked: Cleanliness, property conditions & facilities
Amazing property, beautiful common area. Great location. A bit frustrating to arrive and have them tack on a "resort fee" that adds $20 a night. Just post your rate and don't blindside us when we arrive. Also, rooms should be serviced every day in a property like this. Obviously since COVID they have taken the green light to not service rooms automatically but I requested service and it was not done. Service is just poor.
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 2024/4/1
Thank you for your feedback.

10/10 Excellent

Camille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a birthday trip to Spokane! The hotel was beautiful and clean and the service was excellent. On check in the manager gave an upgrade and a welcome package to celebrate my birthday. The hotel was downtown and close to great food and shopping and tons of entertainment. Will definitely return.
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 2024/3/27
Thank you for your feedback!

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel that is fun to enjoy during the holidays. Great location with much to do all within walking distance. Highly recommend.
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 2024/3/24
Thank you for your feedback

10/10 Excellent

Jeri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. We will definitley be back. Beautiful hotel!!
Stayed 1 night in Mar 2024
Response from Front Office Management on 2024/3/23
Thank you for your feedback

10/10 Excellent

Brandi

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Front Office Management on 2024/3/23
Thank you for your feedback

6/10 Okay

kristen

Stayed 1 night in Mar 2024
Response from Front Office Manager on 2024/3/17
Thank you for your feedback.

10/10 Excellent

Amber

Stayed 1 night in Mar 2024
Response from Front Office Manager on 2024/3/30
Thank you for your feedback

8/10 Good

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location for shopping and dining. However the charges for amenities that really didn't pertain to us as we were only there for 1 night was a bit too much.
Stayed 1 night in Feb 2024
Response from Front Office Management on 2024/3/2
Thank you for your feedback

10/10 Excellent

thomas

Stayed 1 night in Feb 2024
Response from Front Office Management on 2024/3/23
Thank you for your feedback

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful, clean and lots of amenities
Stayed 1 night in Feb 2024
Response from Front Office Management on 2024/3/1
Thank you for your feedback

6/10 Okay

Giselle

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was very friendly and attentive, but they are severely understaffed. I called the front desk 3 times- the first two times I was placed on hold for so long that I hung up. When I called room service, no one answered when I called the restaurant no one answered and they told me to leave a recording and that they would call me back. when I finally got through to the front desk, they were very nice and apologetic, but this is unacceptable. The management needs to hire more staff. I am surprised of the existing staff does not leave because they have to deal with so many complaints.
Stayed 1 night in Feb 2024
Response from Front Office Management on 2024/3/1
Thank you for your feedback.

10/10 Excellent

Stefanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised my husband with a night away. I absolutely loved it and the bathtub was amazing
Stayed 1 night in Dec 2023
Response from Front Office Management on 2024/2/28
Thank you for your feedback

10/10 Excellent

William

Beautifully restored and maintained hotel with just the right modernizations added. I highly recommend this property.
Stayed 2 nights in Feb 2024
Response from Front Office Manager on 2024/2/26
Thank you for your feedback!

10/10 Excellent

Christopher, Lakeview

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The valet guys are great and service was excellent.
Stayed 2 nights in Feb 2024
Response from Front Office Management on 2024/2/25
Thank you for your feedback. We will be sure to pass this on to the valet team.

6/10 Okay

Molly

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall comfortable stay. Room temperature was hard to manage (very warm) and pillows were terrible…needs updating.
Stayed 1 night in Feb 2024
Response from Front Office Manager on 2024/2/20
Thank you for your feedback.

10/10 Excellent

Cassie

Stayed 3 nights in Feb 2024
Response from Front Office Management on 2024/3/23
Thank you for your feedback

8/10 Good

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location and service. A little over priced for the aging facilities, but again the set is great. Area around downtown is not very safe.
Stayed 1 night in Feb 2024
Response from Front Office Manager on 2024/2/20
Thank you for your feedback.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Office Manager on 2024/2/20
Thank you for your feedback.

10/10 Excellent

Ludivina, Moses Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Davenport was great as always
Stayed 1 night in Feb 2024
Response from Front Office Management on 2024/2/18
Thank you for your feedback we are thrilled you had a great stay with the Davenport hotels

10/10 Excellent

June, Cremorne

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Front Desk Management on 2024/2/13
Thank you for your feedback

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Management on 2024/2/13
Thank you for your feedback

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most Beautiful property loaded with cool history.
Stayed 2 nights in Jan 2024
Response from Front Office Management on 2024/2/6
Thank you for your feedback

10/10 Excellent

Katrina, Veradale

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous as always!
Stayed 1 night in Dec 2023
Response from Front Office Manager on 2024/2/2
Thank you for your feedback!

10/10 Excellent

Sreekanth, portland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our musical adventure landed us in Spokane, with the magnificent Historic Davenport as our haven. My middle schooler and I were greeted by impeccable service, warmth radiating from every staff interaction. The hotel itself was a symphony of preserved grandeur, each corner boasting meticulous care and timeless elegance. Our room, a sanctuary of immaculate surfaces, unfolded with surprising spaciousness. The air resonated with the hotel's heritage, every detail oozing class – intricate moldings, antique furnishings. It was like stepping into a forgotten chapter, a storybook brought to life. A personal highlight was the second floor, where captivating framed photographs whispered tales of a bygone era. Then came the Grand Pennington Ballroom – a jaw-dropping masterpiece. Ornate ceilings, glittering chandeliers, and intricate tilework transported me to a Jaipur palace, leaving me awestruck and inspired. We embraced both breakfast and dinner at the hotel. The food was a culinary concerto, each dish expertly composed and bursting with flavor. The ambiance, woven with history, undeniably added to the experience. However, the coffee bar struck a minor discordant note, offering only two types of pastries and suffering from sluggish service. This brief pause in the harmony wouldn't deter me, though. The Historic Davenport's spellbinding atmosphere, impeccable service, and luxurious amenities far outweighed any minor imperfections. We left with hearts brimming with wonder, memories
Stayed 3 nights in Jan 2024
Response from General Manager on 2024/2/1
Dear Sreekanth,Your poetic description of your stay resonates with us. We're thrilled to have been a part of your musical adventure, and we're delighted that you found our first-class service, timeless elegance, and thoughtful care to your liking. Your words paint a vivid picture of your experience, from the grandeur of our rooms to the awe-inspiring Grand Pennington Ballroom. While we're grateful for your culinary compliments, we regret that the coffee bar didn't meet your expectations. Your feedback is valuable, and we're dedicated to ensuring your future visits are harmonious in every aspect. Thank you for choosing The Historic Davenport, Autograph Collection.

10/10 Excellent

Jessica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was really beautiful. I loved the staff and the valet guys are the sweetest.
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/26
Dear Jessica,From our amazing team members to our beautiful property, we're happy to know that you enjoyed everything about your visit. Thank you, and we hope to see you again soon.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building - staff very good ,
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/26
Dear Linda,Thank you for your kind words! We're delighted that you appreciated the beauty of The Historic Davenport, Autograph Collection and enjoyed our team's hospitality. Your satisfaction is important to us, and we look forward to hosting you again for another enjoyable experience.

10/10 Excellent

James

Stayed 3 nights in Jan 2024
Response from Front Office Manager on 2024/2/2
Thank you for your feedback!

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office Manager on 2024/2/2
Thank you for your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just amazing!! Somewhere in Time vibe!’
Stayed 3 nights in Jan 2024
Response from General Manager on 2024/1/22
Dear Jennifer,We are delighted to hear that you enjoyed your stay at The Historic Davenport, Autograph Collection, and we greatly appreciate your recognition of our unique ambiance. Thank you for taking the time to leave a review. We would be honored to welcome you back!

8/10 Good

Alejandro

Traveled with family
Stayed 1 night in Jan 2024
Response from Front Office Manager on 2024/2/2
Thank you for your feedback!

10/10 Excellent

Patti

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren't too excited about our first room because there was no fridge and a pair of socks and a shirt on the floor. They were so kind when we called and they moved us to a beautiful corner suite. I couldn't have asked for better service. You helped create beautiful memories for my family. Wonderful job guys!
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/22
Dear Patti,It was our pleasure to work with you on finding the ideal room for your trip. We're so pleased you enjoyed your stay, and we look forward to hosting you again at The Historic Davenport, Autograph Collection!

10/10 Excellent

Nathaniel

Stayed 1 night in Jan 2024
Response from Front Desk Management on 2024/2/13
Thank you for your feedback

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Office Manager on 2024/2/2
Thank you for your feedback!

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Great location and beautiful hotel. Our room was large and very clean. Close enough to walk to restaurants and shopping.
Stayed 2 nights in Jan 2024
Response from General Manager on 2024/1/9
Dear Veronica,It warms our hearts to hear that the cleanliness of our accommodations left a positive impression on you and that you enjoyed our prime location. Thank you so much for the high rating, and we hope to see you again soon.

10/10 Excellent

APRIL, Deer Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office Manager on 2024/2/2
Thank you for your feedback!

6/10 Okay

Sergey

Disliked: Cleanliness, property conditions & facilities
Lobby was pretty decorated for Christmas, live music was lovely, food at the lobby restaurant was good but pricy. Over all the hotel is not as sanitary as I wish it could be, carpets were not clean in the lobby maybe because it was winter not sure. The room was okay but the bathroom definitely needed some deep cleaning around sink and bathroom. Pool overcrowded and too noisy not worth going. Will we stay there again probably no.
Stayed 1 night in Dec 2023
Response from General Manager on 2024/1/9
Dear Sergey,Thank you for your valuable feedback. It's lovely that you enjoyed our beautiful Christmas decor. Please know that we take cleanliness concerns very seriously, and our housekeeping team will address the issue with your bathroom immediately. We're better than this, so we hope to have the opportunity to show you how we've improved.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Office Manager on 2024/2/2
Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
Such a wonderful experience, although our room in the back had train noise all night long.
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/9
Thank you for being our valued guest at The Historic Davenport, Autograph Collection. Although it's unfortunate you could hear intermittent outside noise, we're glad you otherwise had a wonderful stay at our hotel. Please come back and see us again!

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over new years. Great staff and accommodations. Close to everything. There is train track's on the south side of the hotel. They are used all night every night and you can hear them well. I would definitely not stay again unless we were on the the opposite side.
Stayed 3 nights in Dec 2023
Response from General Manager on 2024/1/9
Dear Mike,Thank you for choosing us for your New Year's stay and appreciating our team and accommodations. We're also glad to hear that our location was convenient for you. However, we understand that the noise from the nearby train tracks was a concern, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide a more peaceful stay.