2/10 很糟糕
Julie
2025 年 7 月 26 日
不喜歡：整潔度、員工素質和住宿環境和硬體
Spiders, basement room, the inside of the phone cord had years of old dust caked inside. The outside had been cleaned, and in general it looked like the staff did a decent job cleaning the rooms, but things (like holes in doors) were patched instead of replaced. The room was dark with only one window looking out onto the parking lot, and no sheer curtain, just a heavy curtain. So people in the parking lot could look in and see everything, unless you closed the blackout curtains, which made the room dark as a tomb. I asked the front desk about a getting a refund on the second night so we could change hotels and was told to talk to somebody in the morning. The next morning the iron fell apart in my hand while ironing my dress for my grandmother’s memorial. I burned my fingers instinctively trying to stop the pieces from falling. I spoke to the front desk and was told a manager would reach out to me, but it didn’t sound very convincing. Had to finish ironing our funeral attire at a family member’s hotel and booked a room there for night #2. Never heard from the hotel. No refund received.
Julie
於 2025 年 7 月住了 2 晚