"the room card didnt work when i got back to hotel. i can only get back to the lobby and find the staff. moreover, the wood tables are dirty and full of dust. I dont know why the staff didnt clean the room. i found that the new towels given by the staff are wet when i got back to hotel at 2100. "
"Hotel Regina in Madrid is in central downtown area. Very convenient for travellers and sightseeing. Lots of restaurants nearby and only 10-15 minutes walk from main shopping streets. It’s also near the Sol square with about 5 mins walk. I would no doubt stay again in this hotel if I visit the capital again."