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"Hotel Matterhorn Inn was a great stay and made visiting Zermatt very easy. The onsite parking was a huge plus, especially since we were traveling by car, and the location near the train station was extremely convenient. The hotel staff were helpful, and both check-in and check-out were simple and stress-free. I would gladly stay here again and would definitely recommend it to other travelers visiting the area."

"Hotel needs updating. Excellent breakfast. "

"The hotel is about a 15-minute walk from the main station. It’s clean, offers minimal amenities, and has a great breakfast. Unfortunately, my stay ended on a very negative note. On my last night, I was locked out of my room after reception had closed. There was no visible emergency contact at the front desk, and if one exists, it certainly wasn’t made clear. I tried reaching out via Expedia chat and WhatsApp, but received no response, even while writing this review. As a result, I had no choice but to spend the night sleeping on the sofa in the reception area until staff returned in the morning. It was an extremely frustrating and uncomfortable experience. At the very least, the hotel should provide a clearly visible 24-hour emergency contact for situations like this."