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"An amazing gluten free breakfast. Lovely lady stayed with us to go through options and we were not just handed an allergy file. "

"Clean and tidy"

"Lovely man on reception let us check in early and gave us an upgrade but the room was very cold, could'nt have a shower, no heating in the bathroom and heating it seems on timer so didnt come on until 6pm.... one thing i do not like is a cold room... Staff very nice and helpful, be careful of deal on in restaurant as breakfast and evening meal for 30.00 each includes drink but limited choice and charged me 4.00 for extra lemonade... very expensive. Will not be going back im afraid, parking £19.00 for 24 hours so not bad for centre of Bristol."

"Daniel booked me in efficiently and in a friendly manner. Room was clean. Bathroom floor was collapsing in front of the sink (room 9).TV, Kettle all worked fine thanks. I was very disappointed with the £5 parking charge which was unexpected."

"Love coming to the Grand hotel it’s so welcoming & love the cosy atmosphere at reception & the bar area "

"The spa was nice but good do with some tidying/refurbishment"

"The hotel is well placed for the station and shopping, breakfast was very nice. Staff were knowledgeable and friendly and the room i had was perfect for the weekend. I would certainly stay again. The room was also reasonably priced compared to others ive stayed in. A good choice 👌 "

"Rooms are dated Charge 10 pounds per person for Spa/pool yet not clearly detailed on any website! First room bathroom had a leak and second room door wouldn’t close! Staff not very interested!!"