I enjoyed the pool and hot tubs with my family. The proximity to the beach was convenient. The cover band that plays in the bar at nights is a lot of fun.
It would have been nice if an ice maker was on every floor.
Shane
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Berta
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Berta
於 2025 年 7 月住了 3 晚
6/10 一般般
MARIA
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I did not like the room. Beds very uncomfortable, dirty carpet.
MARIA
於 2025 年 7 月住了 3 晚
10/10 有夠讚
TESSIA
團體旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean rooms and friendly staff ready to quickly supply any required toiletries. Parking is free and close by rooms (not much walking is required).
TESSIA
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Enrique
團體旅遊, 家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay at
Enrique
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Florencio
家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beach access and pools were easily accessible! Family had a great time!
Florencio
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Leonardo
家庭旅遊
2025 年 7 月 22 日
不喜歡:整潔度
Todo bien, solamente la habitación no había muchas cosas, utensilios de cocina, lavadora y secadora no había
Leonardo
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Eduardo
家庭旅遊, 親子旅遊
2025 年 7 月 22 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Estuve casi 3 horas esperando mi cuarto ya que jo lo tenían disponible y aparte me salí a la misma hora de salida no hubo algún cambio todo sucio muy mal servicio
Eduardo
於 2025 年 7 月住了 1 晚
4/10 不太好
Lizbeth
2025 年 7 月 21 日
喜歡:整潔度和住宿環境和硬體
Property is nice. Only problem was check in. It was at 4pm we got there at 5:45pm and they said they didn’t have any rooms ready. 6/7 pass and nothing till my husband went to complain around 8pm for a room they finally gave us one. They Do Not compensate you any money back for the time you have to be waiting for a room! Def won’t ever stay here again!!
Lizbeth
於 2025 年 7 月住了 1 晚
4/10 不太好
Veronica
家庭旅遊
2025 年 7 月 21 日
喜歡:員工素質和設施服務
my check in time was at 4 and they didn’t have a room available till after 6 😒
also the i reserved was with ocean view and the i got don’t have any ocean view
THIS WAS MY FIRST AND LAST TIME AT THIS HOTEL
AND DEFINITELY NOT RECOMMEND IT
I HAD A VERY BAD EXPERIENCE
Veronica
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Salvador A.,Mission
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Place was nice but restaurant could use an upgrade
Salvador A.
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Oscar
2025 年 7 月 20 日
喜歡:整潔度和住宿環境和硬體
It’s a very nice play to stay with family. The only reason I didn’t give it 5 stars is because the staff made us wait 45 min in the lobby to give us our room after they had called me to let me know the room was ready. We were at the beach waiting to check-in, and when they called us that it was ready we still waited another 30 min before heading to the lobby.
Oscar
於 2025 年 7 月住了 2 晚
10/10 有夠讚
James
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely gorgeous hotel situated on a beautiful stretch of beach on the Gulf. The rooms are nice but the common area space is spectacular. The Isla Grandi is the only place I stay on SPI!
James
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Gaby
2025 年 7 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Gaby
於 2025 年 7 月住了 2 晚
8/10 不錯哦
NIDHI
家庭旅遊, 親子旅遊
2025 年 7 月 18 日
喜歡:整潔度和員工素質
Easy access to beach
NIDHI
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Gilberto
情侶出遊
2025 年 7 月 18 日
不喜歡:員工素質和住宿環境和硬體
I would recommend booking ANYWHERE else. We had too many issues with our stay.
When we arrived well past the check-in time of 4pm, we were told our room wasn’t ready. We had to wait until 8PM before we could check into our room. When I complained to the staff, they just shrugged their shoulders. The lobby was full of other people that had to wait for their rooms too. How embarrassing. They gave us some breakfast vouchers to make up for it. But the breakfast buffet was trash so not worth it.
Housekeeping only serviced our room 1 time during our 4 night stay. They only serviced it because we had to call and complain.
On the morning of our check out day, our keys were automatically deactivated before the actual check out time of 11am.
The customer service is horrible. Front desk and Windjammer employees especially. Most are young adults that couldn’t care less about their customers.
The property is super outdated and in need of major upgrades. The Windjammer decor is straight out of the 1990s and the 2nd floor bar and deck are in terrible shape. The parking lot needs to be resurfaced and painted. The ice machine near our room was out of service too.
Gilberto
於 2025 年 7 月住了 4 晚
6/10 一般般
Christopher
親子旅遊
2025 年 7 月 17 日
喜歡:設施服務
不喜歡:住宿環境和硬體
Convent location and amenities, however night club was to loud when trying to sleep. Also lots of ants and mites in our room and in lobby of hotel my arm looked like it was attacked bad by some invisible mites or bug on the last day just sitting in the lobby chair.