2/10 Terrible
Michael
2025/10/14
Disliked: Cleanliness, property conditions & facilities, communication
Roaches, cockroaches, infested the room we stayed in. The 1st issue was when we arrived we noticed a putrid smell. There was an air purifier in the kitchen area. We assumed the smell was because the island had a bad storm in the weeks prior to our visit and the island had flooded. We arrived late the 1st day and barely spent any time in the room. The next day during sunny hours we started to notice bugs in the kitchen but it wasn't until that night we realized they were roaches. The later it got the more they were infesting the room. That night I stayed up all night taking photos and videos. The next day I called the property owner and no answer so I called Expedia. Expedia made the calls for us and I was refunded all of our money except for the 1st night. No apologies from the property owner. Worst experience we ever had at a rental.
Michael
Stayed 6 nights in Sep 2025