This “Resort” is a facade. Looks nice on the outside, for the most part, but everything else is crumbling.
When we first opened the door to our room, there was an overwhelming smell of mold. Each time you left and re-entered, the smell hit you. The carpet was filthy. My grandsons feet were black after walking around it. The bathroom is so small you can hardly sit on the toilet and close the door.
The furnishings are old. They put a sloppy paint job over wall damage.
We discovered our door could be opened from the outside without using the card to unlock it. Alerted the front desk through text they asked me to respond to. They quickly sent someone down to fix it, but we discovered the next day you could still turn the handle and get in. I also alerted them of mold. They offered to come do an inspection and possibly move us, but from what I read, most rooms have the same problem. I developed a sore throat over the course of our four night stay. Returned home and started feeling better.
The service in their restaurant inside the lobby is awful. Not the hard working waitress's fault. They schedule her to work alone. We tried to eat dinner there one night, but the entertainment they book inside the lobby is so loud, you couldn’t have a conversation while eating, so we left.
The main pool is so hot, it’s almost like being in a hot tub. It was fairly clean, but in need of serious repair.
Long story short, I should have read all the horrible reviews before booking Beware!