Residences in South Norfolk District

"My husband and I were celebrating my husbands birthday Our experience was wonderful from check in to check out! In particular when we went to have a swim one of the members of staff on the leisure centre desk was extremely helpful My husband… who is in his 60’s … has early onset Alzheimer’s. I was concerned about him being able to manager the locker system … remember which locker he was using but also the code and remembering that and how to input it etc. When I voiced this to the member of staff he immediately offered to help my husband. He also told him to alert him when he was out of the pool after his swim and he would help again by opening the locker for my husband. He was friendly asking my husband if he had enjoyed his swim. He wasn’t in the slightest bit patronising but helpful, professional and kind. My husband referred to this experience and the help he was so kindly given several times over his birthday weekend. It meant a lot to him … and hence to me too! This weekend was such a treat … paid for courtesy of Tesco Clubcard vouchers! … and a more expensive hotel than we usually stay in. Our experience was just wonderful. All staff we came into contact with were professional and friendly. The breakfasts were amazing! Our room was wonderful and spotless and the leisure pools and sauna the icing on the cake. Thank you to everyone at Dunston Hall for making our stay this weekend so memorable and enjoyable. Kind Regards Peter and Sarah"

"Great hotel, check in was easy. The gym was great, pool was busy! Dinner was nice (Seabass), I chose to eat in the bar. Very peaceful location, I'd definately stay there again if I was ever in the area. "

"Very friendly staff, room was fantastically decorated, relaxing nights sleep. Definitely stay there again"

"The staff were really friendy, and the room was great"

"Eady convenient location for visiting me grandparents "

"The staff at this hotel were the friendliest I have encountered. They were chatty and took their time to ensure that we had the best possible experience. The food - both dinner and breakfast- was wonderful and the spa was relaxing and clean ."

"Extremely friendly and helpful staff made the stay most enjoyable especially considering it was over Christmas. Whilst not "luxurious" by Ritz standards, the room was perfectly adequate, comfortable and very clean with all amenities and highly recommended as a base for visiting relatives and the surrounding area. "

"Such a lovely stay. The whole staff (every role ) were amazing. They all worked so hard over Christmas. We didnt want to leave. Will definitely be going back. Loved it."

"Clean room, great and accommodating staff member was really helpful, overall great stay"