Thank you for your 5-star rating! We are thrilled that you enjoyed your stay with us and look forward to hosting you on your next trip!

Thank you for the kind review! We are so glad to hear that you enjoyed the location of the property! We hope to have you back for another great stay!

Thank you for your valuable feedback. We are pleased to hear that you enjoyed the convenient location, easy parking, quietness, and well-equipped kitchenette. We deeply apologize for the cleanliness issues you encountered during your stay, particularly in the bathroom and the musty smell. Your feedback is extremely important to us and we will take immediate steps to resolve these issues. We wish we would have known during your stay so we could have taken care of it for you. We hope to have the opportunity to welcome you back in the future for an improved stay.

Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us at Zipstay. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your kind words serve as an encouragement to continue providing the best possible service. We look forward to hosting you again in the future.

Thank you for the amazing review! It is great to hear that you enjoyed your stay with us and that you enjoyed the fireplace! We loved hosting you and hope to have you back again soon!

Thank you for 5 out of 5 stars! We are thrilled that you enjoyed your overall stay with us and we can't wait to have you back on your next trip!

Thank you for the all 5-star rating Fnu! We are glad you enjoyed your stay and hope to host you again!

Thank you for this lovely review! We enjoyed hosting you and hope to have you back again soon!

Thank you for the all 5-star rating Aontar! We are glad you enjoyed your stay and hope to host you again!

Thank you for the great review! We are thrilled to hear that you enjoyed the location! We thank you for the compliment to our staff and glad we were able to be there every step of the way! We loved hosting you and we hope to have you back again soon!

Thank you for the kind review and it was a pleasure hosting you! We apologize for any issue with dust as our professional cleaners do sweep and mop between each stay. We sincerely apologize and wish you would have reached out to us on the 24 hour hotline so we could have had the cleaner come back to make your stay more comfortable. You are welcome back to stay anytime!

Thank you for this review! It was great hearing that you enjoyed the clean and spacious unit and had time to cozy up and relax in bed! We thank you for the compliment to our staff and glad we could be there during your stay with us! Please think of us on your next visit to the area!

We thank you for your review! We love hearing that you enjoyed the clean and modern space. We thank you as well for the compliment to our friendly staff as well! It was a pleasure hosting you and we hope to have you back again soon!

Thank you for the amazing review! We are glad you and your pets had a lovely time! It was great hosting you and we invite you back again anytime!

Thank you for the great review! We enjoyed hosting you and hope to have you back again soon!

Thanks for taking the time to leave us a review Richard. As per our property description, we do not provide cable TV however we offer brand new Smart TVs with multiple streaming platforms for guests to log in to with their own accounts. We just did a large digital lock upgrade this week so we hope our locks will become easier to use using a text function. All our units have electric kettles and tea provided, alongside Keurig machines for coffee. We regret you did not reach out to us to ask. We hope you had a pleasant stay otherwise!

Thank you for the awesome review. We are glad you had a great time and hope to have you back again soon!

Thank you for your review! We loved having you as a guest!

Thanks for the great review! We would love to have you back again soon!

Thank you Jon for your kind review! We are so happy you enjoyed your overall stay and the location! We do apologize our smart lock door codes are long and sensitive, however, the door codes are regulated by the smart lock company as a safety measure, the long codes make them completely secure against break-ins. We wish we could make them shorter and apologize for any inconvenience. We hope to host you again in the future!

Thank you for your awesome review and we are so happy to hear that your stay was excellent! Hurry back to stay!

Thank you for the 10/10 rating review! We are so thrilled to hear that your stay was wonderful and top notch! You are always welcome back to stay!

Thank you Lauren, for taking the time to leave us a wonderful review! We are thrilled to hear that you enjoyed your stay and our property! We do hope to have you back with us again soon!

Thank you for the review, we are happy that you were happy with the room, and location. We hope to have you back real soon to stay again!

Thank you for the 10/10 review Diane! We are glad you enjoyed your stay and hope to have you back again on your next visit!

Thank you for this great review! We are so happy you had a comfortable stay! Thank you for the compliment to our staff and their level of communication. We strive to be there for our guests every need and glad that was the case for your stay. Please think of us on your next visit! Thanks again!

Sorry to hear that your stay was not a 10/10. We wish you would have reached out with any issues you had so we could have promptly resolved them for you. We strive to provide our guests with a 5 Star experience and apologize that this was not the case for your stay. We are constantly improving our service and properties and hope to give us another chance in the future to provide you with a 10/10 stay.

Thank you for the great review! We are thrilled to hear about your experience. It was a pleasure to host you and we hope to have the pleasure of having you stay with us again soon

Thank you for your review! We are so glad to hear that you had the best stay in South Lake Tahoe! You are always welcome back to stay! Sorry, to hear that you had some trouble with the lock our smart lock door codes are long and sensitive, however, the door codes are regulated by the smart lock company as a safety measure, and the long codes make them completely secure against break-ins. We wish we could make them shorter and apologize for any inconvenience. We hope to host you again in the future!

Thank you for the kind review. It was a pleasure to host you.

Thank you for the excellent rating Sean! We are so happy you enjoyed your stay and hope to welcome you back another time! Thanks for choosing South Lake Chalet for your holiday!

Thanks for your kind review and compliments James! It was a pleasure hosting you! Please come visit again!

Thanks for your kind review and compliments Heather! It was a pleasure hosting you!

Thank you Mason for the amazing review! We are so glad you enjoyed the stay and the unit and we cannot wait to welcome you back again soon! It was a pleasure to host you. Thanks again!

Thanks for the top score Gary, we are happy you enjoyed your stay!

Thanks for your kind review and compliments Jen! We are so glad you enjoyed the location and quietness. We look forward to your future stay!

Thank you for your kind review! We are so happy you enjoyed your overall stay! We do apologize our smart lock door codes are long and sensitive, however, the door codes are regulated by the smart lock company as a safety measure, the long codes make them completely secure against break-ins. We apologize for any inconvenience. We are glad we got you in your room right away!I wish you would have let us know during your stay regarding any noise, thank you for being our guest!

Thank you for your review! Our profile does state that we are an off-site host and we have staff on-site when needed to assist We apologize for not having the ability to have some face-to-face interaction and would love to learn more about your stay. We strive to achieve excellence for all our guests and your feedback is very important to us.

Thank you for your review! We are happy that you found your stay was okay and we are happy to learn more about your stay; if you would like to contact us. We want to ensure a 5 star experience, feedback during your stay ispriceless in achieving that.We hope to host you again in the future!

It is a pleasure to read your review Rebecca! We are so happy you enjoyed your stay and found the property clean and well-located! We hope to host you again!

Thank you Christina for your kind review, and compliments! We are so happy you were comfortable and enjoyed your overall stay! We do apologize for any trouble with the smart lock as our smart locks can be sensitive. As we note in the check-in instructions, OPENING SMART LOCK: These locks are sensitive and if any pressure is on the deadbolt, it will not open. Pull the door towards you or push the door away as you press the lock/unlock icon if it does not open.Thank you for being our guest!

Thanks for the excellent rating! It was a pleasure hosting you!

Unfortunately there were some technical and payment issues with Expedia that took a few minutes to resolve for Bao. We sent all check-in info prior to the 4pm check-in time so there was no delay in checking in or any other inconvenience. This is sadly a false account of the events that transpired.

Thanks for your kind review James! We are so glad you enjoyed the fireplace and hope to host you again!

We can't thank you enough for your kind compliments and this is the exact experience we strive to achieve for all of our guests! Thank you for being a great guest as well Susan! We look forward to hosting you again soon!!

Thanks for your kind review Katherine, we hope to host you again!

Thank you for your review Neang, and thank you for being our valued guest!

Thanks Orwin, it was a pleasure to host you!

Thanks for the 10 out of 10 rating, we appreciate that generous compliment!