Ascott Songgang hotels

"I love this property, I think its the best hotel in Shenzhen. The hotel room is immaculately so clean, all of the amenities are perfect, room temperature is so good, you can adjust it any temp you wanted. TV entertainment is top notch, they even have new movies that you can watch for free. We added the club access to our stay which I highly recommend as you can have your breakfast, afternoon tea and cocktails for unlimited wine and drinks, we really got spoiled on their club, shoutout to the staff there which are all great. Also the breakfast room on the 2nd floor is great with extensive amount of foods, also very good staff there. Their hotel amenities were perfect, they do have an indoor and outdoor pools, gym, spa, locker and the most I like is their sauna, their staff were also nice. Lastly I wanted to specially give thanks to their lovely front desk staff, from Anne who did the check in and upgrade us, to Nina who gave us a late check out and Miya who did check us out. We will surely be back and this will be our go to hotel whenever we are in Shenzhen :) "

"great place to stay"

"Breakfast is good but try to change it it’s always same food thank you "

"I visited Shenzhen with my two teenage children and stayed at this hotel for 17 days. During our stay, the staff were extremely kind and professional. They thoughtfully arranged two rooms with views of “Windows of the World,” which was perfect for me and my kids. The breakfast was excellent, with a great variety of food that we really enjoyed. The only downside was the air conditioning—our room had a lingering smell of smoke. Overall, it was a pleasant stay, and we would definitely come back."

"Really liked the lobby mini bar. This is delivered beyond expectations. "

"服，"

"The room is clean, good location with polite service staffs"

"很好，但隔音很差。隔壁房間開關門都會傳過來"

"Certainly! Here's a polished and warm thank-you note for your stay at a Hard Rock Hotel: --- **Subject:** Thank You for an Amazing Stay! Dear [Hotel Manager/Staff], I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the wonderful experience I had during my recent stay at the [Hard Rock Hotel Location]. From the vibrant atmosphere to the exceptional service, every detail made my visit truly memorable. The room was stylish and comfortable, and the [mention any standout amenities—e.g., rooftop pool, live music, dining options] added an extra layer of enjoyment to my trip. A special thanks to [mention any staff member by name, if possible] for their outstanding hospitality—it’s the people who make all the difference! As a fan of the Hard Rock brand, I loved the unique music-themed touches throughout the hotel. It’s clear that your team puts great care into creating a fun and welcoming environment for guests. Thank you again for a fantastic stay. I look forward to returning in the future and will gladly recommend your hotel to friends and family. "