Hilton Hotels Somerset hotels

"Overall, the stay was great. Staff was nice, room was clean. They didn’t offer full-size towels, which I thought was weird. There is a horrible smell in the hallway of the third floor."

"Breakfast buffet wasn’t free…. That’s crazy work. I ate a bowl of oatmeal thinking it was free and they charged me 13.81 "

"Hreat location altho our heaters didnt work and the pool was very cloudy and dirty"

"Room was spacious, clean, and comfortable. Great fire pit outside. "

"The stay was comfortable and the room were decent. They also have plenty of parking."

"First room, I did not see for myself but my fiancée advised it was not clean and had hairs on bed. The second room, I did see and there were dishes in the sink, a bag of towels and toilet paper rolls on the couch. It looks like they were in the middle of prepping the room. Finally 3rd room they gave us was good. On a different note, there should be a policy in place for the hotels to make changes. I selected a 3 bedroom suite and they counted the sofa bed as a 3rd bed and not 2 beds in one room. After discovering this I wanted to make the change but the hotel was unable to do it because it was considered a 3rd party, This was a loss for all, we didn't the comfortability that we wanted, the hotel could have made more money with the upgrade and hotels.com could have made money charging a change fee. Everyone could have won in this situation but instead everyone lost. "

"I am disappointed that I was not informed that the property is undergoing construction and in a bad state. The carpets in the corridor and the room was awful. The bed frame, heating and coffee maker we not in a good condition. I usually stay at choice hotels as the they are clean and comfortable. I did not get my moneys worth at all in staying here. The property needs an overhaul. "

"Nice clean room and property. Staff was very friendly and helpful. Breakfast was great. "

"Property was clean and quiet. Service was great. Thank you."