시설은 정말 깨끗하고 웅장하고 쾌적했어요.
서비스는 평에 비해 친절 했으나 요청사항은 여러 번 반복해야 했습니다. 공기청정기 엑스트라베드 등이요.
얼음 요청은 전화로 연결이 매우 힘들었습니다.
전반적으로 건물은 거대하고
youn sook
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Junku
商務旅客, 家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great
Junku
於 2025 年 7 月住了 1 晚
6/10 一般般
igor
親子旅遊
2025 年 7 月 6 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
If you want to visit this place be prepared to stay hungry for hours on end because hotel does not provide breakfast for people. We were searching for place to eat but the way it works here is that if you did not reserve breakfast you cannot eat at all and all the other places are closed inside and outside hotel until the breakfast time is over which is at 0900 or 1000 in the morning. Room service also does not start before breakfast time is over which is very convenient wink wink. I have been around the globe and visited many places, but never have I ever waited for hours to eat.
igor
於 2025 年 7 月住了 1 晚
10/10 有夠讚
JENNY,IRVINE
家庭旅遊
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
모든것이 좋은 최고의 여행이었습니다
JENNY
於 2025 年 6 月住了 1 晚
10/10 有夠讚
MS
情侶出遊
2025 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
얼음 주는 서비스 좋습니다!
다만 욕조가 막혀있어서 뚫기 위해 사람을 불러야했습니다.
MS
於 2025 年 6 月住了 1 晚
6/10 一般般
HYE JI
親子旅遊
2025 年 6 月 22 日
喜歡:設施服務和住宿環境和硬體
새벽까지도 주변 노래, 음악 소리, 불빛 때문에 계속 잠 설쳤습니다. 침구가 너무 불편해요. 너무 두껍고 무거웠고 베개는 높고 냄새가 났습니다. 수건이 보송하다거나 개운한 느낌이 좀 없고 얇고 칙칙한 흰빛이었습니다. 문 열고 닫을 때 슬라이딩도어에서 나무가루가 자꾸 나왔습니다. 조식 시간 지정 및 제한이 불편합니다.
부대시설, 식음료는 좋았습니다. 전반적 깨끗하고 아직 신축이라 낡거나 더럽진 않습니다. 수영장도 잘 관리되었는데 괜찮았습니다.
HYE JI
於 2025 年 6 月住了 1 晚
4/10 不太好
John
情侶出遊
2025 年 6 月 1 日
不喜歡:整潔度、設施服務和住宿環境和硬體
They don't clean windows...so dirty you can't see thru them
John
於 2025 年 5 月住了 2 晚
8/10 不錯哦
ERIC
2025 年 5 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
ERIC
於 2025 年 5 月住了 2 晚
4/10 不太好
Gabriel,Spring
親子旅遊
2025 年 5 月 12 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
This property has the potential to be a very nice option for the area. We had mixed feelings in various areas:
1) Reception and Check-in: Great check-in, staff provided good information and was quick and efficient.
2) Additional charges: We booked a suite with pool and sauna options for our Family of 4 (reservation only covers 2)- The package should be modified to cover everyone on the reservation.
3) Air conditioning in the room was disabled and only enabled after calls of tempearture too hot within the room. This was resolved at 11 PM on our first day of the stay. This policy should be revised to give guest control of the room temperature without having to go thru the discomfort first.
4) Restaurants have various policies that are not customer service friendly IE: Horizon facility is near the pool entrance but guest are not able to sit at the restaurants if you have on swim gear (fully covered rash guards). Fogo has limited children's options on the menu, making it not as Family friendly.