The staff is very accommodating. Bear spray can be borrowed for excursions out into bear territory. "Breakfast" is self-serve and available 24/7 with a wide selection of quick grab items, including bagels and cream cheese, donuts, pastries, bread, cereal, coffee, and juices. Laundry is available 24/7 with no additional charge. The staff will do pick-up/drop-off service to/from the airport with schedule. The bed was incredibly soft and clean. A great place to stay in Sitka.