Got there and our air conditioning wasn't working, addressed it with the lady at the front desk, who was incredibly rude. She advised me to just push the reset button on the power cord, and asked if I'd used the thermostat in the wall or used the buttons on the unit. Which I could see people doing but I said no I used the thermostat and she rolled her eyes at me. I went back to the room and tried it three times to no avail. Our room was 80 degrees by the time we went to bed and super humid. Was told there would be breakfast until 10 yet went at 9 and again at 9:30 and there were no hot options available. There were two bagels and some prepackaged muffins. Our bathroom was dirty and in need of repairs, then we found a huge spider and web in our shower. I stayed here a year ago and it was not like this, definitely won't be staying again.