Lobby sitting area

Reviews of Village Hotel Katong by Far East Hospitality

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1002 reviews" "
Rating 8 - Good. 322 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philip, Angeles City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shopping amenities. Friendly staff. Clean & mostly in good order. Close to the beach. Air conditioning in the rooms should be upgraded/modernized to add more comfort & save waste. We are thoroughly enjoying our stay & extended the our time here at this hotel. Thanks goes out to the staff, professional service with a friendly smile.
Stayed 13 nights in Apr 2024

8/10 Good

Herbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our rooms the shower was leaking, water got in to the bed room
Stayed 2 nights in Apr 2024

10/10 Excellent

Rowena, wembley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
more space in the room
Stayed 2 nights in Apr 2024

8/10 Good

YURI

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Ivan Ping Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add
Stayed 1 night in Apr 2024

8/10 Good

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were second to none. Always happy to help and assist where they can. We had issues with a dodgy safe in the room that kept draining the battery and they would sort it immediately for us. The pool was small but not busy so a nice relaxing area should you wish to use it. The gym looked clean and spacious although I didn’t use it. Breakfast there was lots of choice for every traveller. Certain areas in the rooms and bathrooms could maybe do with a re-furb but overall was a lovely stay. Location was great, lots of shopping centres and eating options all within walking distance. Lots of construction close by but that’s the same all over Singapore. Long term goals. New MRT not yet opened. Short walk also to east coast park which is lovely with a beach.
Stayed 9 nights in Apr 2024

10/10 Excellent

Tamra

Traveled with group
Liked: Cleanliness, property conditions & facilities
Location excellent. Staff were great 👍 Our room was spacious and very comfortable.
Stayed 6 nights in Apr 2024

8/10 Good

Tracy, Costa Mesa

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff professionalism can be improved.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and the shopping centre below was a bonus with good breakfast options
Stayed 3 nights in Apr 2024

10/10 Excellent

Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Katong which offers a lot of food and drinking spots. Check in and out was seamless and the room was bigger compared to the other hotel options nearby with competitive prices. Though the hotel is rather older, it’s still good enough. With a bus stop just outside which offers many bus services to the city center.
Stayed 4 nights in Apr 2024

8/10 Good

David

Liked: Property conditions & facilities
Location is great
Stayed 2 nights in Apr 2024

8/10 Good

Catherine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, as described. Very helpful and friendly staff. Good location, will be better when MRT station opens. Quiet stat, good pool, good breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Dan

Stayed 5 nights in Mar 2024

8/10 Good

DAHIANA, san juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and awesome staff.
Stayed 2 nights in Mar 2024

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is in need of renovation. The air conditioning is being renovated right now but I don’t think my room had been. It was a very loud system.
Stayed 1 night in Mar 2024

10/10 Excellent

Ashlee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Aidia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall is attached to this hotel which is super convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

Moegi

Stayed 1 night in Feb 2024

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 5 nights in Mar 2024

8/10 Good

John, Sherwood Park

Stayed 2 nights in Mar 2024

8/10 Good

Jane

Stayed 2 nights in Mar 2024

10/10 Excellent

Jackson, Bellaire

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and plenty of options for dining.
Stayed 1 night in Mar 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and clean. It's very convenient for groceries stores and restaurants.
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrea

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing !!!very helpful and accommodating.The rooms are little on the older side but very clean and close to things.i would definitely stay here again Andrea
Stayed 3 nights in Feb 2024

10/10 Excellent

Bee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Room was clean, comfortable and good size but property is generally dated and in need of facelift. Breakfast, brunch buffet offering was not great and should be replaced with a la carte menu. Hotel is in good location but largely geared to business clients vice tourists.
Stayed 4 nights in Jan 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Warren

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great!
Stayed 3 nights in Feb 2024

8/10 Good

Chin kiang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Chin kiang

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Flora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mindy

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sherman

Traveled with family
Liked: Cleanliness, amenities

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful and the stall went out of their way to help us, thank you Isabel for even getting us transit passes! There is. For amount of road and structure construction on the area it we were never disturbed by noise from it. The supermarket and mall attached was great to have and the Yugoslavian bakery in the basement of the mall is so good!
Stayed 2 nights in Jan 2024

10/10 Excellent

Suzanna

Traveled with family
Liked: Amenities
Great hotel for an airport layover. Large rooms by Singapore standards. Pool an added bonus. Attached to a small mall with nearby dining options.
Stayed 1 night in Jan 2024

10/10 Excellent

Mailinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reliable location with convenient connected facilities for shopping, groceries, laundry, and dining.
Stayed 6 nights in Dec 2023

10/10 Excellent

Namita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for families
Great hotel. Close enough to airport (S$15 in a grab) and local restaurants. Staff are lovely and room was clean. Other parts of the hotel were a little tired but overall excellent value
Stayed 1 night in Jan 2024

10/10 Excellent

Amitesh Anand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service n friendly staff
Stayed 5 nights in Jan 2024

6/10 Okay

John

Stayed 2 nights in Jan 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

GIRISH

Traveled with family and small children, Traveled with family
Liked: Amenities
Stayed 2 nights in Dec 2023

8/10 Good

Brian Eliot

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff is great as is the location within walking distance to restaurants, shopping, banks, etc. Located above the supermarket so that is nice also. Rooms are large. Only challenge is the wood tile type flooring. Due to the air conditioning and humidity, the floors are wet and slippery at times in the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didn't like is light switch. You either keep the whole room dark or keep the headboard light on always.
Stayed 5 nights in Dec 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

rubeline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome service and staff!
nice room and friendly staff
Stayed 4 nights in Dec 2023

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dr Nazir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with group
Singapore stay
It's a very nice hotel, close to shopping center and other amenities, however, to call the hotel is a problem as the telephone number provided goes to a central call center which is never mended. This is the disappointing part.
Stayed 1 night in Dec 2023

6/10 Okay

CHIN BIU

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Displeased Happening during last night !! What was supposed to be a wonderful family vacation turned into a nightmare for us on our last night at the hotel. Around 12 midnight – we had heard the electricity in the room switch off without a warning, which resulted in a complete loss of power - no light, no air-conditioning (in the heat of Singapore), no WiFi provided, telephone in the room were not working so we weren’t able to call down to reception to enquire immediately and also found that aside from the entrance ceiling light in the room were all completely switched off without a warning, even the 8th floor common areas/corridor and hotel three elevators had no sound and were not functioning. We thought that the hotel staff would inform us if it was anything more concerning. But of course, this meant a restless night as this situation continued until 3am. More ridiculous was the managers' way to us, they insisted to say it's maintenance work and notified beforehand. They showed poor hospitality manner and lacked of profession !
Stayed 5 nights in Nov 2023