Hey Mr. Aaron,Thanks for choosing to rock with us at Hard Rock Hotel! We're stoked that you had a great time during your family trip and that you found our hotel to be a perfect fit for your stay.Creating an awesome experience for families is something we're passionate about, so hearing that you had a nice time means a lot to us. Whether it was enjoying our family-friendly amenities, exploring the surroundings, or soaking in the vibrant atmosphere, we're thrilled that you had a blast.We can't wait to welcome you and your family back for another jamming stay! If there's anything specific you'd like us to arrange for your next visit to make it even more memorable, just give us a shout. We're here to make sure your next stay rocks even harder!All Is OneIril Husairy SableAssistant Operations ManagerHard Rock Hotel Singapore

Dear Mr/MsI regret to learn about the challenges you experienced and that your stay fell short of your expectations. Please rest assured that I will be reviewing your feedback with our respective teams so that we can improve our product touch points and better anticipate our guest’s needs.I sincerely appreciate your valuable feedback as it is essential in our continuous efforts to improve our products and services.Kathirvel@Velu Hospitality Executive 8 Sentosa Gateway, Singapore 098269

Dear Yuk Ki,Welcome to the Show!We’re incredibly grateful that you took the time out to leave us this note and recommending us! I’m ecstatic to know that your family thoroughly enjoyed the stay and what we have to offer, and also enjoyed our destination.It’s indeed a pleasure to have had your family with us. We can't wait to have you as our guest again!All Is OneIril Husairy SableAssistant Operations ManagerHard Rock Hotel Singapore

Dear Annie,Welcome to the Show!Thanks for taking the time to drop us this review! We love providing our guests with terrific experiences and we're thrilled to hear that we were able to do that for you, thank you for your compliments in recognition of our people and property.We shall look forward to hosting you again!All Is OneIril Husairy SableAssistant Operations ManagerHard Rock Hotel Singapore

Thank you for taking time to provide a review on your recent stay. If there are concerns you need to raise during your visit, please let us know. We hope to be of service to you once again.

Thank you for the privilege of hosting you during your most recent trip to Hard Rock Hotel and for your valuable rating. We look forward to welcome you back again the next time your travels bring you to Resorts World Sentosa.

Thank you so much for choosing to stay with Hard Rock Hotel at Resorts World Sentosa and for being our raving fan. We are thrilled that you have rated us an incredible review and that you lived-through the Rock Star experience! We look forward to welcome you back again the next time your travels bring you to Resorts World Sentosa.

Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights.

Thank you for taking time to provide a review on your recent stay. We are continuously working on to enhance the stay experience of our guests. We have noted on the key points you have shared. We hope to be of service to you once again.

Thank you for the privilege of hosting you during your most recent trip to Hard Rock Hotel and for your valuable rating We look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future

Thank you for the privilege of hosting you during your most recent trip to Hard Rock Hotel and for your valuable rating We look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future

Thank you for the excellent rating. We look forward to welcome you back with us. Rock on!

Dear Guest Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Guest Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Thank you for taking time to provide a review on your recent stay. We sincerely apologize that we did not provide the accommodations nor comfort level that met your expectations. We are continuously working on elevating the aesthetics of the property to enhance the stay experience of our guests, we apologize for the inconvenience. We hope to be of service to you once again.

Thank you very much for taking the time to share this rave review. We are thrilled to hear you enjoyed the accommodations. We look forward to welcoming you back soon to Hard Rock Hotel Singapore for an authentic experience that Rocks!

Thank you for the review! We have taken note of your feedback concerning the room air conditioning unit. We apologize for the inconvenience caused. We look forward to welcoming you back again the next time your travels bring you to Resorts World Sentosa.

Dear Hsiao Chuan Thank you for the privilege of hosting you during your most recent trip to Singapore. I note on your insights and will share your comments to the team. I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear Sze Thank you so much for choosing to stay with us at Hard Rock Hotel and for being our rock star. We are thrilled to hear that you had an amazing experience! I will pass on the good news to the team. I look forward to welcoming you back very soon! Love all, serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear Guest Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear Guest Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear Eva Thank you for the privilege of hosting you during your most recent trip to Singapore. I note on your insights and will share your comments to the team. I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear Guest Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable rating. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear Guest Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable rating. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear WT Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear Lam Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable rating. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear Arthur Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Wakana, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable rating. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience & VIBE Manager

Dear Guest, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Guest, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable rating. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Michelle Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Guest Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable rating. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Andy, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Lunn, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Guest, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable rating. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Guest, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your family when your travels bring you to Resorts World Sentosa. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Guest, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Kenneth, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are delighted to hear that you enjoyed your overall accommodation. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear IEKWA, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

Dear Guest, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager