Outdoor pool

Reviews of Oakwood Studios Singapore

4 out of 5
Oakwood Studios Singapore
18 Mount Elizabeth Road, Singapore

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 34 reviews" "
Rating 8 - Good. 9 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location easy access to all ameneties
Stayed 4 nights in Apr 2024
Response from With Heartfelt Appreciation on 2024/4/29
Dear Michael, --Greetings! Thank you for reviewing your experience staying at our centrally located serviced residence. --We are delighted you and your lovely wife had a wonderful stay with us, and you found our central location at the fringe of Singapore’s main shopping belt convenient and to your liking. –With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging whenever your travels bring you and your wife back to Singapore. –Thank you for giving us the great pleasure and privilege to have been of service to you and your lovely wife. We earnestly look forward to welcoming your wife and you back soon. ---We are at your service, and we wish both of you well. --Kind regards, --The management of Oakwood Studios Singapore

10/10 Excellent

Ashokumar, New York

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was perfectly maintained and everyone was so B pleasant.
Stayed 5 nights in Apr 2024
Response from With Heartfelt Appreciation on 2024/4/21
Dear Ashokumar , --Greetings from your friendly team at Oakwood Studios Singapore! Thank you for your valued support for our centrally located serviced residence and for awarding a perfect rating for your experience staying with us. ---We are delighted you and your lovely partner had a wholly enjoyable and comfortable stay with us, and you liked the ambiance and cleanliness of the 3rd level apartment you stayed in and our facilitiesIt is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! –With your experience staying with us, we sincerely hope Oakwood Studios will be your choice serviced residence in our city-state, and you will recommend us to your family and friends. –It has truly been our great pleasure and privilege to have been of service to you and your lovely partner. All of us earnestly look forward to welcoming both of you back and being of service to you again. –We wish you and your lovely partner well. ---Kind regards, --The management of Oakwood Studios Singapore

10/10 Excellent

sheila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exactly as pictured. Close to all transportation options within a 10 minute walk. Would for sure stay here again
Stayed 6 nights in Feb 2024
Response from With Heartfelt Appreciation on 2024/3/6
Dear Sheila, --Greetings! Thank you for taking time to review your stay experience at our serviced residence. We are thrilled to learn you and your husband had a wonderful 6 nights stay with us, and you like our strategic location at the fringe of Singapore’s main shopping belt of Orchard Road. ---It brings us much joy to learn you and your husband will be returning to stay with us and we shall do all possible to deserve your trust. ---All of us have truly enjoyed being of service to you and your husband at our serviced residence, and all of us eagerly wait to welcome you back. We are at your service, and we wish both of you well. Thank you for your valued support. ------Kind regards,The management of Oakwood Studios Singapore

10/10 Excellent

LINDA, CLERMONT

Liked: Cleanliness, amenities, property conditions & facilities
Great establishment! Staff was awesome. Loved my stay! Great location.
Stayed 4 nights in Nov 2023
Response from With Heartfelt Appreciation on 2023/11/10
Dear LINDA,Greetings and thank you for this heartwarming review! --All of us are thrilled you had an awesome stay with us, and you like our residence's location at the fringe of Singapore's main shopping belt. --All of us are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for fueling everyone’s passion to serve too! –It has truly been our great privilege and pleasure to have been of service to you, and we truly hope Oakwood Studios will now be your go-to accommodation whenever you are back in our city-state. --All of us eagerly look forward to welcoming you back and we invite you to let us know if there is anything we can assist you with your future stays at our serviced residence. --We are at your service, and we wish you well. --Kind regards,The management of Oakwood Studios Singapore

10/10 Excellent

Sanjeeva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good. A small breakfast arrangement would be good
Stayed 7 nights in Aug 2023
Response from With Heartfelt Appreciation on 2023/8/9
Dear Sanjeeva,Thank you for reviewing your recent 7 nights stay at our centrally located serviced residence. We are delighted you and your lovely wife had a great stay with us, and you like the ambiance and décor of our apartments and facilities. -----With your recent experience staying with us, we sincerely hope our serviced residence will be your choice lodging whenever you and your lovely wife are back in Singapore, and you will also recommend us to your family and friends. It has been our great pleasure being of service to you and your wife. All of us earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. Thank you for your valued support. ------Kind regards, The management of Oakwood Studios Singapore

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet with great amenities in a fantastic location. Full kitchen (though I barely used it), 10-minute walk to Orchard Road. Has a rooftop pool and a gym. Wonderful stay!
Stayed 4 nights in Jun 2023
Response from With Heartfelt Appreciation on 2023/6/21
Dear Joyce,Greetings! Thank you for reviewing your recent stay at our centrally located serviced residence. We are delighted you had a wonderful stay and you like the ambiance and décor of our apartments and facilities. ----All of us sincerely hope our serviced residence remains your choice lodging in our city-state. If there is anything we can assist with your future stays with us, please do not hesitate to et us know as we would be most glad to be of assistance to you. ---It has truly been our great pleasure and privilege to have been of service to you. We earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you for your valued support. ----Kind regards,The management of Oakwood Studios Singapore

8/10 Good

Mel

Stayed 8 nights in May 2023
Response from With Heartfelt Appreciation on 2023/6/24
Dear Mel,Greetings! Thank you for choosing our centrally located serviced residence and for letting us know you had a pleasant stay with us. ------All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and we earnestly hope to welcome you back. We are at your service, and we wish you well. Thank you.------Kind regards,The management of Oakwood Studios Singapore

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, room comfort
Excellent. Very fast and seamless check-in.
Stayed 5 nights in Mar 2023
Response from The management of Oakwood Studios Singapore on 2023/4/7
Dear Valerie, thank you for making us feel valued too! ----We have truly enjoyed being of service to you and we look forward to welcoming you back for more enjoyable and comfortable stays. In the meantime, we wish you well. ----

10/10 Excellent

Yaroslav, Ryazanskaya oblast

Liked: Cleanliness, amenities, property conditions & facilities
It's good option for short and long stay.
Stayed 4 nights in Mar 2023
Response from With Heartfelt Appreciation on 2023/4/3
Dear Yaroslav,Greetings! We are so grateful you took time to leave us a perfect rated review for your experience at our serviced residence. -----All of us truly value our guest satisfaction as top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! ----All of us are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from residents who have stayed with us, and we truly thank you for your kindness. Thank you for making us feel valued too! ----We have truly enjoyed being of service to you and we look forward to welcoming you back for more enjoyable and comfortable stays. In the meantime, we wish you well. ----Kind regards,The management of Oakwood Studios Singapore

10/10 Excellent

Rajan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very modern property with excellent and helpful staff. Super clean and Covid-friendly
Stayed 7 nights in Oct 2021
Response from Hitesh on 2021/11/3
Dear Rajan, Thank you very much for taking your valuable time and sharing about your latest stay and experience at Oakwood Studios Singapore. My team and I are overwhelmed that you have overall enjoyed yourself and we miss you so much. Your kind feedback will be shared with the team in ensuring that we provide beyond expectation experience to our guests. Last but not least we look forward to having you back with us soon. Sincerely Yours, Hitesh Dhawani, Curate Manager

10/10 Excellent

KatieWong, Chicago

Traveled with family
Liked: Cleanliness, amenities
We had a lovely time there, enjoyed the amenities and most of all the professional yet friendly staff!
Stayed 8 nights in Jan 2020
Response from Ronda, Oakwood Studios Singapore on 2020/2/24
Dear Katie, Thank you for your positive review on our amenities and curators! We hope to welcome you back again!

10/10 Excellent

Yacob, KSA

Traveled with partner
Liked: Cleanliness, amenities
Great Area near to orchard road, helpful staff, delicious breakfast
Stayed 4 nights in Jan 2020
Response from Ronda, Cluster Manager, Marketing Communications on 2020/1/21
Dear Yacob, Thank you for highlighting our convenient location to Singapore's prime shopping belt! We appreciate your kind compliments on our service and breakfast, and don't forget to say hi to our friendly curators when you are here next time!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Ronda, Cluster Manager, Marketing Communications on 2020/1/21
Dear Timothy, Thank you for providing a positive review and we hope to welcome you back again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice property. Rey nice staff with free breakfast
Stayed 6 nights in Jul 2019
Response from Oakwood Studios Singapore on 2019/8/1
Thank you for your kind words. Glad that you enjoyed your stay and hope to welcome you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like a home away from home. Much better than staying at a hotel.
Stayed 11 nights in Dec 2018
Response from OSSG on 2019/1/10
Thank you for positive rating you have provided for Oakwood Studios Singapore! Our vision is to provide all with whom we work and serve an experience that we ourselves would like to have. We hope to see you at Oakwood Studios Singapore; and please recommend us to your friends and business associates for their next visit to the Lion City! Sincerely, Grace Lee Chief Curator

8/10 Good

Nurfitri

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay with fam
I booked 2 rooms for me and my fam . Room was great , but the tv in my room didnt work well, and the lift its a bit error idk. But overall i love it! The hotels location is near the shopping centre and its easy to find a taxi or just walk around the area.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

6/10 Okay

Dorothy

Liked: Property conditions & facilities
Wont go back again
Pros- pretty convenient. Short walk from the orchard scene. Bed is comfortable. Cons- staff were not the least warm; no smile, no greetings. Room was clean but floor was really sticky somehow. The worst was the noise from the club opposite. We stayed on Friday and Saturday night, had to put up with the noise till 4am each night.
Stayed 2 nights in Aug 2017
Dear Dorothy, thank you for taking the time to pen your thoughts on your recent stay with us. We are glad that you appreciated the location of the property close to Orchard Road and the comfortable beds. It is unfortunate that you felt that our associates were not warm and that the noise across the road from the club had disturbed your rest. Please be assured that we take all feedback seriously and apologize for the inconvenience caused during your stay. We will look into the few matters addressed and work on improving them. We hope to be able to welcome you back in the near future!

10/10 Excellent

eric, rochester, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Awesome place to stay, very central to everything and clean. The room Internet was fast and the kitchenette was really nice and contained all one would need to cook. The linens were nice and clean. The pool was nice and the workout area was great.
Stayed 3 nights in Aug 2017
Response from Alwyn Fitzgerald on 2017/8/28
Dear Eric, thank you so much for taking the time to write a review! We're glad that you appreciated the high speed internet, great location close to Orchard Road, cooking facilities within the apartment and the rooftop pool we have on site! We look forward to having you stay with us again in the near future!

8/10 Good

Manian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
A great bunch of friendly and supportive front desk staff. Cozy and Comfortable bed and a very nice studio apartment. Just a 5-minutes walk to all Orchard attractions. A deal when compared to other 4 or 5-star hotels in the area. Heavenly rooftop eternity pool! Free local access mobile phone, wifi and a tablet. List goes on.... I would have given 5-stars but for somewhat noisier, late night hotel parties across the road. I will treat Oakwood as my preferred hotel in my future trips.
Stayed 3 nights in Aug 2017
Thank you for your kind compliments about our friendly and supportive front desk associates and comfortable studio apartment! We are extremely happy also to hear that you enjoyed our property's location close to Orchard Road and great deal in terms of pricing. We're glad that you appreciated our rooftop pool, free mobile phone usage and wifi! It's really nice to hear that you'll continue to use Oakwood as your preferred hotel for future trips! Thank you once again and we hope to see you soon!

10/10 Excellent

Pei Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017
Thanks Pei Ling for your 5 star comment on Oakwood Studios Singapore! Warmest regards, Alwyn Fitzgerald General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Room: clean with amenities of what you would expect from a serviced apartment Staff: very friendly and helpful Surroundings: walking proximity to Orchard Road Be ware of very loud neighborhood noise coming from the club/bar on opposite side of Oakwood Studios which starts late in the evening and continues on to at least 3 or 4am. Windows and balcony doors are not made to be soundproof/sound resistant and this noise makes it seem like you are actually in the club/bar.
Stayed 3 nights in Jun 2017
Thank you for taking the time to pen your thoughts! We're glad that our associates were friendly and helpful and the proximity to Orchard Road was also a benefit! We value your feedback on the bar opposite and have reached out to them on their noise in the night. Thank you once again for staying with us and we look forward to your return soon! Warmest regards, Alwyn Fitzgerald General Manager

8/10 Good

Yoko

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
新しいホテルのようで施設全体が綺麗で清潔、快適でした。 また、アパートメントホテルなので洗濯機もあり、毎日汗だくの下着や洋服を洗濯できてありがたかったです。 立地については、オーチャードまで徒歩10分程度かかりますが、22時までは、パラゴンショッピングセンターの中を突っ切っていくと、大通りの反対側に高島屋が見えるところまで行けるので近く感じました。 途中にセブンイレブンもありました。 次に行く時も、このホテルに泊まりたいです。
Stayed 3 nights in Apr 2024

10/10 Excellent

MOUNIA

Business traveler
Liked: Amenities
Stayed 8 nights in Jan 2024
Response from With Heartfelt Appreciation on 2024/1/16
Dear MOUNIA,Greetings! --Thank you for taking the time to leave us a perfect rated review for your stay experience at our serviced residence. We are thrilled you had a wholly enjoyable and comfirtable 8 nights stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! –With your recent experience at our serviced residence, all of us truly hope Oakwood Studios will now be your choice lodging whenever your travels bring you back to our city-state, and you will recommend us to your family and friends back home. If there is anything we may assist you with your stay, please do not hesitate to let us know as we would be most glad to be of assistance to you. --It has truly been our great privilege and pleasure to have been of service to you at our serviced residence, and all of us look forward to being of service to you again. We are at your service, and we wish you well. ---Thank you for your valued support. ---Kind regards,The management of Oakwood Studios Singapore

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Ronda, Oakwood Studios Singapore on 2020/2/25
Thank you for sharing your review with us. Should you wish to provide us with more details of your feedback, we encourage you to share them with our Curators for our future improvement. We hope to welcome you back again.

10/10 Excellent

MarkusH, Munich,Germany,EU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are amazing. There is everything you need and its very stylish. We also did a BBQ on the rooftop! That was really nice for new years eve! The pool is perfect. Thank you for the accomodation. I would come back to this hotel for sure when going back to Singapore!
Stayed 6 nights in Dec 2019
Response from Ronda, Cluster Manager, Marketing Communications on 2020/1/21
Dear MarkusH, Wow, thank you for your glowing review! It brings great delight to us that you enjoyed the aesthetic design and overall stay experience of our apartments and even had the opportunity to do a BBQ at Rooftop. We hope to present a new and even better experience when you visit again!

8/10 Good

Lisa, Indonesia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value for money and location were great. The location is just 3 minutes walk to mount E hospital Orchard. Unfortunately, breakfast meals option was very limited and the caterer was unfriendly.
Stayed 3 nights in Jan 2020
Response from Ronda, Oakwood Studios Singapore on 2020/2/3
Dear Lisa, Thank you for sharing your overall positive experience with us and highlighting our convenient location in Orchard Road. We are happy to share that we are rolling out a new breakfast initiative for residents staying 7 nights and above and hope you would have the opportunity to experience and share your feedback on your next stay with us.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I spend a week there and it was extremely good! The most amazing thing is they provide complimentary laundry service everyday. Breakfast is always delicious. Room is spacious and clean, bathroom is quite useful.
Stayed 7 nights in Dec 2019
Response from Ronda, Oakwood Studios Singapore on 2020/2/3
Thank you for the positive review and it brings us much joy to know that you enjoyed our laundry service and breakfast! We hope to welcome you back on your next visit.

6/10 Okay

SEUNGA

Liked: Room comfort
Stayed 4 nights in Dec 2019
Response from Ronda, Oakwood Studios Singapore on 2020/2/3
Dear Seunga, Thank you for sharing your review with us. Should you wish to share more details of your stay for our future improvement, do get in touch with our Curators. We hope to welcome you back on your next visit.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat einfach alles gepasst! Unbedingt weiterzuempfehlen!
Stayed 10 nights in Sep 2019
Response from Cheers, Ronda Lim, Marketing Communications on 2019/9/30
Dear Guest, Thank you for your superb review and we cannot wait to welcome you back to Oakwood Studios Singapore again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort